---
description: Review of Laneway Reception Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Laneway Reception | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Patient Scheduling System](/directory/4470/patient-scheduling/software) > [Laneway Reception](/software/775063/Laneway-Reception)

# Laneway Reception

Canonical: https://www.softwareadvice.co.nz/software/775063/Laneway-Reception

> Laneway Reception is an AI phone receptionist solution built for Australian healthcare clinics, including chiropractic, dental, and allied health practices of all sizes. The software is cloud-based, so no on-site hardware is required. Laneway Reception handles inbound calls around the clock, books appointments, answers common patient questions, and routes calls when needed — reducing the workload on front-desk staff. The platform integrates with existing practice management systems to keep scheduling data consistent. Clinics can manage call handling rules and review call logs through an online dashboard. Support is available via email and a knowledge base, giving clinic staff access to guidance when configuration or troubleshooting help is needed.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Laneway Reception

## Commercial Context

- **Pricing Details**: All prices are in Australian dollars, per month. Plans are month to month, with no lock-in and no setup fee. Annual prepay is also available: 12 times the monthly price with 15% more of every allowance, charged up front and non-refundable. Extra clinic locations are A$29 a month each. Laneway is not registered for GST, so no GST is charged. There is no free trial or free plan; anyone can try it first by ringing the demo clinic on 0468 136 666.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- AI Copilot
- AI Text Summarization
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Audience Targeting
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Broadcast Messaging
- Calendar Management
- Campaign Management
- Cancellation Management
- Care Plan Management
- Care Summaries

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software)

## Related Categories

- [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software)
- [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/775063/Laneway-Reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/775063-Laneway-Reception/> |
| en-AU | <https://www.softwareadvice.com.au/software/775063/Laneway-Reception> |
| en-GB | <https://www.softwareadvice.co.uk/software/775063/Laneway-Reception> |
| en-IE | <https://www.softwareadvice.ie/software/775063/Laneway-Reception> |
| en-NZ | <https://www.softwareadvice.co.nz/software/775063/Laneway-Reception> |

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