---
description: Review of SMILE Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SMILE | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/4533/long-term-care/software) > [SMILE](/software/7741/carextech-smile)

# SMILE

Canonical: https://www.softwareadvice.co.nz/software/7741/carextech-smile

> SMILE by CarexTech is a cloud-based communication and engagement solution that facilitates the exchange of information and resources between patients, caregivers and families through an online, password-encrypted family portal. Its suite includes electronic medical records (EMR), family engagement, activity scheduling, a volunteer database and marketing applications.&#10;&#10;&#10;SMILE is suited for clients of all size and can accommodate multiple users. It also includes a lead management tool to capture information, such as lead source and status and allows the user to add lead-specific tasks. Report analytics include conversion rates, occupancy dashboards and activity utilization.&#10;&#10;&#10;Additionally, SMILE is HIPAA-compliant and can be accessed via any device with an Internet connection. It also helps users to generate custom calendars that help them to manage their wellness programs. Support is offered via phone and email.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CarexTech
- **Location**: South Bend, US

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing Details**: Pricing varies by licensed bed count and what services are used.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Planning
- Calendar Management
- Charting
- Communication Management
- For Home Care Providers
- For Nursing Homes
- Home Health Care Management
- Scheduling

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Long Term Care Software](https://www.softwareadvice.co.nz/directory/4533/long-term-care/software)

## Alternatives

1. [SNF Metrics](https://www.softwareadvice.co.nz/software/426724/snf-metrics) — 4.7/5 (41 reviews)
2. [ECP](https://www.softwareadvice.co.nz/software/448947/ecp-ehr) — 4.7/5 (154 reviews)
3. [Senior Living Core Platform](https://www.softwareadvice.co.nz/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews)
4. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews)
5. [TheWorxHub](https://www.softwareadvice.co.nz/software/14108/worxhub) — 4.7/5 (183 reviews)

## Reviews

### "Highly Recommend this App" — 5.0/5

> **Ashish** | *15 August 2023* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use. Like the UI and seamless integration with shopify. The user experience is amazing too.
> 
> **Cons**: On the Pricing point it could be a bit cheap.
> 
> Rewards Program

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/7741/carextech-smile)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/long-term-care/carextech-smile-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/7741/carextech-smile> |
| en-GB | <https://www.softwareadvice.co.uk/software/7741/carextech-smile> |
| en-IE | <https://www.softwareadvice.ie/software/7741/carextech-smile> |
| en-NZ | <https://www.softwareadvice.co.nz/software/7741/carextech-smile> |

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