---
description: Review of Wiredesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Wiredesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Wiredesk](/software/772585/Wiredesk)

# Wiredesk

Canonical: https://www.softwareadvice.co.nz/software/772585/Wiredesk

> Wiredesk is a cloud-based AI agent platform that answers customer questions across website chat, phone support lines, and email. It draws answers from a company's own uploaded documents and spreadsheets, so support teams do not need to manually write or maintain help articles.

Businesses upload their existing Word files and spreadsheets, which are converted and used to train the agent's knowledge base. One agent covers all three channels simultaneously, and live handover to a human agent is available when a conversation needs escalation.

Documents are processed in memory and not stored to disk, which supports data privacy for businesses handling sensitive content.

Wiredesk suits support and customer experience teams at SaaS companies, e-commerce businesses, and multi-location groups that need to automate customer support across multiple channels using their existing documentation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Wiredesk

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/772585/Wiredesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/772585-Wiredesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/772585/Wiredesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/772585/Wiredesk> |
| en-IE | <https://www.softwareadvice.ie/software/772585/Wiredesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/772585/Wiredesk> |

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