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About Odoo
Odoo is the #1 open-source integrated business apps suite. Main apps include Website Builder, eCommerce, CRM, Accounting, Project Management, Warehouse Management, Manufacturing, Human Resources, and Marketing. There is an app for everything you need to manage your business, supported by the largest business app store in the world (https://odoo.com/apps)!
Odoo thrives in a unique ecosystem combining the resources of its community, partner network, and expert developer team. Odoo is the most installed business application worldwide with 3,000 installs a day. Try it for free at https://odoo.com/trial
Odoo pricing
Odoo has a free version and offers a free trial. Odoo paid version starts at US$0.00/month.
Starting Price:
US$0.00/month
Free Version:
Yes
Free trial:
Yes
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Odoo Reviews
Feature rating
5 reviews of 990
View all reviews
Thomas
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
5
5
Reviewed on 13/08/2024
Flexibility and efficiency in work management.
It has an excellent user interface and is easy to use. It also offers various modules depending on the work area and has a wide range of management needs.
Pros
Odoo has helped me maintain control over employee attendance and keep a record of their hours. Additionally, it facilitates the management of each employee by handling their personal information, documents, contracts, and contact details. I have also used it to perform automatic salary calculations based on their working hours.
Cons
Although Odoo is an excellent tool for management, whether for human resources or other areas, it has integration issues with other systems, which can make it complicated and sometimes require additional development.
Bernard
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 30/08/2024
All solutions in one platform
Great software with out of the box functionality
Pros
Functionality at a great price, flexibility and price
Cons
Cannot think of any issues with the platform, you can customize easily.
Alternatives Considered
Zoho OneReasons for Choosing Odoo
Expense of NetSuite and lack of required features of QuickbooksReasons for Switching to Odoo
Lacked a lot of the functionality that we required
April
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1
1
Reviewed on 6/08/2024
DO NOT USE ODOO!
I wish I had only signed up to pay monthly, but my "account manager" convinced me that signing up for a year and adding all the users upfront would be cheaper. I started with using the platform to replace QuickBooks. I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something. By the end of the call, he had not answered how to enter beginning balances. It is a basic function of accounting software, but he didn’t know and said he would get back to me. Here we are three months later, and he hasn't gotten back to me. There were other outstanding items I needed answers to, but he hasn't responded to any of my emails. I emailed him asking for a phone call, but I got ghosted. I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it. I run a business, and waiting three weeks for that is just unacceptable. Getting no response from my "Account Manager" is unacceptable. Clearly, he's got the wrong title because he manages nothing! He can't even do his job.
So, now, this gets worse. I asked for a refund because the platform is unusable to me. Guess what? I won't be getting one. Why, you ask? Because the company is based in Belgium and I am in the States. Seriously, that's the reason they gave me. WHAT THE HECK?
I've now switched to Zoho and can't be happier! Please consider my experience and try something else instead!
Pros
I like that there are many apps in one platform.
Cons
The applications are not user-friendly! I'm good at learning software, but this one is foreign and complicated. The customer service is HORRIBLE!
Tautvydas
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/07/2024
Great CMS for any business
Very good. I really believe, that we couldnt find any better all in one software for our business.
Pros
Easy of use for any customer. And absolutely best price for small business.
Cons
To manage some small parts might be really hard. For example translate something on website.
Alternatives Considered
Zoho DeskReasons for Choosing Odoo
Subscription Invoices where not developed and complicated.Switched From
Bitrix24Reasons for Switching to Odoo
I liked, that is very popular and open source, even if I am not using open source version.
Christopher
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
4
Ease of Use
2
Customer Support
1
4
Reviewed on 17/07/2024
Complicated implementation
I purchased 5 users in February of 2024 and I am still implementing it in July of 2024. I am unhappy with being convinced I should buy 5 users. With a limited budget it would have made more sense if it was recommended by the sales rep that I buy one user and purchase customer service packages to help me implement it and to be trained on it. While I am hoping to get it going and rolled out soon, I want to warn small business people that they must understand that it is not easy to migrate information from former applications. Such as Xero, Woocommerce etc... And that you have to pay Odoo to get any help with implementation or training.
Pros
I like that one application can do the work of 20 different applications.
Cons
The implementation cost and how confusing it is to migrate data over from my current software. Also, there are so many versions of Odoo and not enough training documentation when they update to a new version.
