4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Odoo

Odoo is the #1 open-source integrated business apps suite. Main apps include Website Builder, eCommerce, CRM, Accounting, Project Management, Warehouse Management, Manufacturing, Human Resources, and Marketing. There is an app for everything you need to manage your business, supported by the largest business app store in the world (https://odoo.com/apps)! Odoo thrives in a unique ecosystem combining the resources of its community, partner network, and expert developer team. Odoo is the most installed business application worldwide with 3,000 installs a day. Try it for free at https://odoo.com/trial
Odoo Software - 1

Odoo pricing

Odoo has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to Odoo

Odoo Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
3.9
Customer Support
3.7
5 reviews of 806 View all reviews
Nabin
Nabin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/07/2021

Complete set of business management software

Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Reasons for Choosing Odoo

Odoo can be implemented on-premise making it more reliable and secure.

Switched From

NetSuite

Reasons for Switching to Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.
Peter
Peter
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 7/10/2020

Buckle your seatbelt, it's going to be a bumpy ride!

The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.

Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.

The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.

The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered

Statii

Reasons for Switching to Odoo

It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
Ali
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

3
Reviewed on 4/04/2024

Good to be used

Pros

It's good for price and effective for work

Cons

It's a very friendly user interface which I like it

Zobaida
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2024

One of the best and cheapest ERP system

I have used Odoo for more than 2 years in my old company as a sales engineer for a construction company, our sales is different because we sell executed works, Odoo helps in tracking the daily works and sums them to make our invoice.

Pros

Odoo is one of the cheapest ERP systems in the world, it has all the core ERP functions needed that help any business type to organize, monitor, and control all processes in the business. Odoo is very easy to use and has all important trainings online.

Cons

Odoo is a perfect solution for small sized businesses and can be applicable on simple processes. personally, I do not like the user interface of Odoo.

Wes
Wes
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

4
Reviewed on 14/09/2020

Do Not Purchase Directly From Odoo

I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Pros

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Cons

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Alternatives Considered

NetSuite

Reasons for Choosing Odoo

We outgrew Zoho.

Switched From

Zoho CRM

Reasons for Switching to Odoo

Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.

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