--- description: Review of TestRail Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TestRail | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Test Management Tools](/directory/4622/test-management-tools/software) > [TestRail](/software/76542/testrail) # TestRail Canonical: https://www.softwareadvice.co.nz/software/76542/testrail Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/76542/testrail?page=2) > TestRail is a centralized test management platform for QA leads and engineering teams who need one place to plan, run, and track testing across every release. It fits teams of any size—from a five-person QA group to enterprise organizations running hundreds of projects—and supports agile, scripted, and hybrid approaches. Manual, automated, and exploratory tests live in the same system, so coverage and release readiness show up in one view instead of being assembled from separate tools at the end of a sprint. Because TestRail is a dedicated platform rather than an add-on inside a tracker, teams keep full control over how test data and workflows are structured while still connecting to the tools they already use. Two-way Jira and Azure DevOps integration links tests to requirements and defects for end-to-end traceability, and TestRail also connects to GitHub, GitLab, and CI/CD pipelines. Reporting covers summary reports across projects, milestones, and runs; result comparisons across configurations; team workload tracking; and coverage and traceability reports. Sembi IQ, TestRail's AI engine, optionally accelerates test authoring, automation, and prioritization—teams review every suggestion before execution with full human-in-the-loop control. For regulated teams, TestRail provides audit-ready test evidence, granular roles and permissions, SSO, audit logs, and data residency options. A Forrester Total Economic Impact study of TestRail found 204% ROI over three years, $3.34M in benefits, and a 14-month payback period. Support is available by phone and email, backed by product documentation, an open API and CLI, and free training through TestRail Academy. TestRail is available as cloud or self-hosted, priced by subscription. More than 10,000 QA teams run TestRail. > > Verdict: Rated **4.3/5** by 179 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 179 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: IDERA - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Plans that scale with your needs - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Alerts/Notifications - Approval Workflow - Audit Trail - Automated Testing - Data Import/Export - Defect Tracking - Document Management - Generative AI - Issue Tracking - Milestone Tracking - Multiple Test Types - Parameterised Testing - Prioritisation - Quality Assurance - Real-Time Reporting - Reporting/Analytics - Repository Management - Requirements Management - Scaling ## Integrations (39 total) - Aha\! - Asana - Assembla - Axosoft - Azure Pipelines - Bamboo - Bitbucket - Bugzilla - Caesium - CircleCI - ClickUp - Confluence - Curiosity - Elsevier Pure - FogBugz ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Test Management Tools](https://www.softwareadvice.co.nz/directory/4622/test-management-tools/software) ## Related Categories - [Test Management Tools](https://www.softwareadvice.co.nz/directory/4622/test-management-tools/software) - [Automation Testing Tools](https://www.softwareadvice.co.nz/directory/4187/automation-testing/software) - [App Development Software](https://www.softwareadvice.co.nz/directory/4499/app-development/software) ## Alternatives 1. 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[Qase](https://www.softwareadvice.co.nz/software/427869/qase) — 4.8/5 (16 reviews) ## Reviews ### "TestRail Review" — 4.0/5 > **Verified Reviewer** | *19 July 2019* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Versatile allows you to start projects in multiple styles of SDLC agile to waterfall Customizations are plenty - if you can code you can extend it > > **Cons**: the fact that you have to code to extend - the reporting tools out of the box are lacking > > To be able to integrate well with both our automation and JIRA stories to show coverage ----- ### "TestRail: Great for companies willing to pay for it\!" — 4.0/5 > **Matthew** | *17 January 2019* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy\! > > **Cons**: My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R\&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R\&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you\! > > Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for. ----- ### "Unfortunately, disappointing experience." — 3.0/5 > **Boyana** | *22 November 2023* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: The test suites and test case structure were good and easy to navigate. > > **Cons**: The small tiny bugs that appeared every day and bothered our work. Things like the inability to open a screenshot in full-screen with 1 click.. To do that I had to open it on a new browser tab which was very annoying. And plenty of other similar issues that were arising day by day. This was the reason for switching to another test management system. > > When I started to use it it was a relatively good test management tool, but in the second year it turned into a day-to-day struggle, I was wasting a lot of time writing and editing test cases - one of the key job characteristics of the QA. It's important to mention that I am not using TestRail for almost two years, and I hope the things got better. But honestly, I wouldn't risk to go back again. ----- ### "Best test-case management tool." — 4.0/5 > **Prasuk** | *23 December 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: -TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project. -Feature to export/import files for test-cases from xml, csv and xls files. -The provision to define milestones can be useful for maintaining release-wise goals. -The User can define the expected duration and priority for a test-case. - The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart. > > **Cons**: - Test results should be editable as required in some cases. > > TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately. ----- ### "Works well for basic test management, but no innovation in years" — 4.0/5 > **Chris** | *20 September 2022* | Biotechnology | Recommendation rating: 6.0/10 > > **Pros**: Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running. > > **Cons**: They have not added new features and improved the product in a very long time. It's only incremental updates and fixes. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/76542/testrail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/76542/testrail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data