Workato

Pros

The producer of easy-to-use workflows, preloaded integrations and finalizations, and automations, enables a vast array of uses. They needed a solution to automate the management of emails and attachments that were received in large quantities, using Workato and certain email analysis tools, it was possible to automate the management of thousands of emails, this additionally increased our productivity to a great extent.

Cons

The cost mutated over the years and grew significantly (but, it is still achievable compared to the work done), the addition of a new add-on sometimes takes time, the new transfer function is still in the testing stage. At the time of our procedures, the email analysis was not powerful enough for our needs, we needed to examine PDF attachments that were received in Zip archive format, however it coupled very well with a third party tool that specialized in that specific task.

Pros

From process automation to cloud management, Workato offers great features and has always delivered.
I also like it is secure, scalable, and management and customization is easy too.

Cons

Workato is the best I have used. No complaints.

Pros

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Cons

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Pros

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

Cons

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

Pros

It enables seamless integration of applications, data, and experiences.
Has made it easy to move records from one SaaS application to another.
It’s technical support is amazing.

Cons

It works extremely well nothing to dislike.

Pros

It makes cloud management easy
It is amazing for robotic automation

Cons

Workato has met our needs. Never had issues.

Pros

Recently started using this for cross-platform automation and robotic process fulfillment.
Great time saver for those repetitive jobs that need you to access multiple systems or platforms to achieve. Earned its value back in time saved

Cons

Feature rich tool that takes time to learn.
Currently using experts to deliver business reuqirements, but have a long term goal of end users being able to create and administer their own automation.

Pros

Workato is seamless to use for accessing and retrieving data! Saves time and reduces cost

Cons

Nothing to dislike about Workato, it is very effective

Pros

Workato is the very finest tool for automating tasks and integrating apps. It's a powerful integration platform and it allows you to connect different apps and automate workflows. It's great for streamlining the process and saving time. You can create custom workflows using these pre-built connectors to automate repetitive tasks easily.

Cons

I faced that least is Workato pricing structure is based on the number of transactions or actions you perform. If you have a high volume of transactions, it could potentially become costly.

Pros

Workato tool has a user-friendly interface, and it is a low-code platform where much programming knowledge is not required. It reduces users' time and effort by providing pre-built recipes for popular applications like Salesforce, Freshdesk, etc. Integration with different applications is made easy and it provides good customer support where they help us when we are stuck. Documentations and video lectures are available which help new learners to grab the tool quickly.

Cons

The only con which I experienced during development is, it hangs sometimes.

Pros

Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.

Cons

The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.

Pros

I don't come from a developer background but can understand API calls and and responses. With just that knowledge I'm able to build intricate integrations within Workato.

Cons

While knowledge of coding syntax isn't a must, it is definitely a bonus within Workato. More documentation for more laymen like myself would be incredibly helpful in extracting full value from the platform.

Pros

Workato is a fantastic integration and automation platform that offers users to connect different applications and automate the repetitive tasks and workflows, saves our time and reduces the risk of errors. As a versatile automation tool it supports various applications including cloud-based and on-premise applications. It also enables integration between different applications and systems which reduces manual work and allows organizations to streamline their business processes. Even it has over 500 connectors, including business applications like Salesforce, Slack, Google sheets and more which helps us to connect different data sources to create powerful integrations. Moreover, Scalability in Workato helps users to handle automation for small to large enterprises. The best feature in Workato is Data Mapping where it allows users to map the data between connected applications, ensures whether data is up-to-date and consistent across our systems. In addition, user's can create workflows that are triggered in real-time and even users can respond to events as they happen. And it also imparts security features, including encryption, user authentication, and role based access control. Documentation and training resources are tremendous as new user's can learn the tool quickly. Workato tool is cost effective where it offers affordable pricing plans, and provides the cost-effective solution.

Cons

Workato's interface might be overwhelming for new users and requires a bit of learning curve to understand how to use the tool effectively.

Pros

Using Workato, I can easily automate the process without having to learn any complex programming languages. It's an amazing tool to learn automation quickly and efficiently!

Cons

For me, it is quite challenging to comprehend the database structure, establish DB connections, and integrate them.

Pros

It is a drag and drop interface and it is easy to use.100+ Prebuilt connectors make this tool easier.This tool ensures security and scalability.

Cons

It is much harder to use without programming experience when we have to work with the API application.Maintenance of recipes is quite challenging.

Pros

Workato is an API-merged cloud-based software tool, it contains 600 pre-built apps with all types of categories like AI Machine learning, DevOps, Productivity, Operations, etc. We can easily deploy our recipe and share it via a link so that we can easily access it to test the recipe. It is low code integration tool.

Cons

Sometimes we cannot be able to connect the pre-built apps because they need proper API keys and credentials. Only technical users will be able to create the connector SDK to customize the recipe of the application.

Pros

Workato is an automation tool to build the repetitive task and it helps to reduce the error. we can easily build the flow design and it manage the error handling mechanism. It's offering a feature to drag and drop programming to create and manage their workflow in workato.

Cons

This tool is quite costly and difficult for the users who are all not having programming background.

Pros

Workato impacted me in intelligent automation to automate complex workflow and reduces manual errors

Cons

Some of the features should be improved and improved features to be upgraded as per client expectation

Pros

I have Been using Workato for the last 10 months, Workato Automation Institute - provides Automation Pro1, Pro2, and Pro3 these courses are more than enough to learn from basic to a high level. we can easily build the flow design. The tool has a great error-handling mechanism. Using connectors we can integrate our platform with other platforms like google drive outlook teams....etc,. I like this tool's flexibility in creating recopies. and its performance.

Cons

It's tricky to automate little complicated pieces of stuff.

Pros

The drag-and-drop interface is easy for users to create and manage their workflows in Workato. It can be integrated more than 1000 apps and systems, making it a versatile tool for businesses of all sizes and industries. Also, it allows users to customize their workflows to meet their specific business needs and requirements. It can be designed to sync in real-time ensuring that data is always up-to-date and accurate.

Cons

The most of the apps can be integrated with workato, hope it will grow in the near future.

Pros

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Cons

Extreme learning curve - especially difficult if a user does not have any programming background.
Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images.
Support portal provides no way to go back to your Recipe interface.
Support Tickets can sometimes take 2 - 3 days for a response.
Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low".
Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional".
Recipe logs only show information related to the last row of data processed.
No way to see a "schedule" of active Recipe's.

Pros

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Cons

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Pros

I use this software to connect to our business. It meets our needs and I find it cool

Cons

Not having a free version is not a good thing

Alternatives Considered

Switched From

Pros

We're able to pilot and test new workflows, build upon them, then productize them as a service, which can be used by our consulting team.

Cons

Requests for adding new features(actions and triggers) to an existing Connector can be subject to their own priorities, and may not be addressed even with a substantial use-case.

Pros

We are in the construction contracting business with 100 employees. Our primary use case was to have Workato keep our Salesforce and Quickbooks Online CRM data in sync and eliminate time-consuming manual updates. After a 1 month trial and some minor recipe tweaking, we found that Workato simply outperformed all of the other integration solutions we tested in terms of reliability and real "hands free" automation. The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly. The customer support team has been extremely helpful and responsive to anything that has come up. Our account rep Bala went above and beyond to get our first recipes running. We now plan to expand our use of Workato to help automate other crusty business procedures. I would recommend this product to anyone looking for DIY integration that delivers true automation without needing to be a developer.

Cons

When evaluating whether Workato is the right product for you, I suggest taking a close look at the available triggers etc. for the specific integration you're seeking. What Workato can manipulate, it does so accurately and reliably. However the only limitations we've encountered are with what is actually exposed by the target software's API (Quickbooks Online etc). It also took some legwork to ensure that other automatic background processes aren't triggering Workato constantly and blowing through the transaction cap.