--- description: Review of Miva Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Miva | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [Miva](/software/75834/miva) # Miva Canonical: https://www.softwareadvice.co.nz/software/75834/miva Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/75834/miva?page=2) > Miva offers a flexible and adaptable ecommerce platform that evolves and changes with your business, delivering: -Increased Revenue -Higher Conversion Rates -Higher Average Order Value -Lower Overhead Costs Miva has been helping businesses like yours realize their ecommerce potential for over 20 years. Most merchants come to Miva with one thing in common–the need for an ecommerce solution that won't hold them back. Maybe they're tired of the hidden costs and security risks of their open source ecommerce platform. Maybe they're just looking for a platform that will accommodate their business' unique needs instead of slowing it down. By combining SaaS stability with open source possibilities, Miva helps merchants across all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva ecommerce platform delivers unmatched security, stability, and scalability. > > Verdict: Rated **4.7/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 85 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Miva - **Location**: San Diego, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Miva employs a revenue-based pricing model, which ensures that merchants are only paying for what powers their success. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue. Contact Miva to receive a custom quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Abandoned Cart Saver - Access Controls/Permissions - CRM - Catalog Management - Channel Management - Content Management - Credit Card Processing - Customer Accounts - Customisable Templates - Customizable Fields - Data Security - Data Synchronisation - Discount Management - Drag & Drop - Email Marketing - Email Templates - Gift Card Management - Inventory Control - Inventory Management ## Integrations (60 total) - AdRoll - Affirm - Algolia - Amobee - Aptos Retail Merchandising - Avalara - Avectous - Celigo Integrator.io - Cloudflare - ConvertCart - Descartes ShipRush - Easyship - FedEx Ship Manager - FeedbackWhiz - Flxpoint ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) - [Shopping Cart Software](https://www.softwareadvice.co.nz/directory/3953/shopping-cart/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) - [B2B eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6667 reviews) 2. [WooCommerce](https://www.softwareadvice.co.nz/software/163450/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3384 reviews) 5. [PrestaShop](https://www.softwareadvice.co.nz/software/108024/prestashop) — 4.3/5 (331 reviews) ## Reviews ### "Pretty powerful eCommerce tool with some learning curve. Bit pricey for small business owners." — 5.0/5 > **Verified Reviewer** | *9 March 2018* | Recommendation rating: 8.0/10 > > **Pros**: Impressive list of functionality, especially in the introductory pricing packages. It takes a bit of time to learn how to use it from the administrator's perspective but has quite a bit to offer in terms of features and functionality, including B2B capabilities. > > **Cons**: The pricing model could use a little review and the ability to use it for a trial period is not very inviting and too limiting. > > Pretty nice set of features that cover a broad range of business needs for eCommerce. ----- ### "We have been with Miva since 2002. The cart and support have always been excellent." — 5.0/5 > **Colin** | *30 June 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Miva is easy to use and flexible. Every time we have upgraded we have looked hard to see if there was something better value for money and did not find anything. Uptime on our cart has been very close to 100% and if we run into a problem the support staff are quick and very helpful. > > **Cons**: I would like free, recovery of the abandoned, post-input, customer information URLs, containing the customer email and other information (just before shipping and payment method selection). Followed by an automatic promotion, module. Nobody else has this either > > An effective website shopping cart with 100% uptime that is intuitive and easy to use. ----- ### "Do not waste your money" — 3.0/5 > **dalia** | *25 August 2015* > > we had been Miva users since Miva4 and recently upgraded to Miva9. It was a disaster in so many ways. I had to pay a license for each of our staff of $50 per month called a seat license. So if 3 people work on your store concurrently during the day - shipping, customer service, admin-- that is $150 per month additional. Then there is the limit on band width. The more visits, the more you pay. If you have large images as we do, the bandwidth goes up as does your monthly fee. In today's world an commerce platform should not cost this much for what you are getting. Now for the image manipulation by Miva. They have this weird algorithm of resizing images and it does not necessarily fit within the scope of the product page. So our images did not blend well with one another which threw the whole design off. The SEO fields are weak. The categories are confusing to work with. We finally gave up on miva9 and went with another platform. Almost forget, their technical support is almost non existent. Took 3 days for an answer via email and you can never get through on the phone. Since leaving miva9 I have tried 2 other eccomerce platforms and their prices and performance have been superior to miva9. ----- ### "Miva Merchant Support" — 5.0/5 > **Tamara** | *12 August 2016* | Recommendation rating: 10.0/10 > > **Pros**: Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it. > > **Cons**: It has been a challenge to get accustomed to each new upgrade. Each one comes with it's own learning curve and it can be time consuming for small business owners to understand. That said, the upgrade from Miva 5.5 to 9 was seamless. > > We have been using Miva Shopping chart for over a decade but just recently started using them as our webhost. We have been very pleased with their support team. The team is attentive and knowledgeable. They work quickly to resolve issues . This fact is very important to small internet store owners. ----- ### "Very Happy Customer" — 5.0/5 > **Todd** | *9 December 2019* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Miva has been by my side over the last ten years of my e-commerce journey. The product allows me to customize and run my site in the way I want, and the support I receive when needed solves all problems that I may face in using the software. > > **Cons**: There are some minor features I would like to see implemented that some competing products have. But overall, the software and the hosting is a good value for cost. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/75834/miva?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/75834/miva) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data