--- description: Review of Docketwise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Docketwise | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Case Management Software](/directory/984/case-management/software) > [Docketwise](/software/75663/docketwise) # Docketwise Canonical: https://www.softwareadvice.co.nz/software/75663/docketwise Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/75663/docketwise?page=2) > 8am DocketWise is a cloud-based legal case management solution that enables immigration lawyers and law firms to streamline processes related to clients' data collection, case tracking, invoicing and more. Professionals can utilize the platform to encrypt and secure data using the Amazon Simple Storage Service (Amazon S3). DocketWise comes with an in-built form library, which helps lawyers access family, humanitarian or business immigration forms as per individual requirements. It lets users collect client information using multilingual questionnaires, assign tasks among team members and set up due dates or reminders. Additionally, immigration lawyers can share invoices with clients and send automated payment reminders to improve collection processes. DocketWise comes with an application programming interface (API), which enables law firms to integrate the solution with several third-party systems such as Clio, Zapier and more. The product is available on annual or monthly subscriptions and support is extended via documentation. > > Verdict: Rated **4.8/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 96 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 8am - **Location**: Austin, US ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 8am Docketwise offers a free 7-day trial. Paid subscription plans start at $69 per month. All Docketwise plans include unlimited cases, contacts, forms, and free friendly phone, chat, and email support. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, Hindi, Portuguese, Russian, Spanish - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Communication Management - Conflict Management - Contact Management - Contract/License Management - Customisable Forms ## Integrations (9 total) - 8am LawPay - Clio - Gmail - Google Calendar - Legalboards - Mailchimp - Microsoft Outlook - PracticePanther Legal Software - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software) ## Related Categories - [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software) - [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software) - [Legal Case Management Software](https://www.softwareadvice.co.nz/directory/4516/legal/software) ## Alternatives 1. [Clio](https://www.softwareadvice.co.nz/software/449970/Clio) — 4.7/5 (1691 reviews) 2. [Filevine](https://www.softwareadvice.co.nz/software/38967/filevine) — 4.4/5 (286 reviews) 3. [8am MyCase](https://www.softwareadvice.co.nz/software/3719/mycase) — 4.6/5 (787 reviews) 4. [LEAP](https://www.softwareadvice.co.nz/software/20175/leap) — 4.2/5 (531 reviews) 5. [PracticePanther Legal Software](https://www.softwareadvice.co.nz/software/152365/practicepanther) — 4.7/5 (524 reviews) ## Reviews ### "Great interface combined with high functionality" — 5.0/5 > **Saja** | *15 December 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s \[SENSITIVE CONTENT HIDDEN\], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called \[SENSITIVE CONTENT HIDDEN\] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case > > **Cons**: I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them. > > Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues. ----- ### "I love Docketwise" — 5.0/5 > **Nicole** | *20 October 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like that I can send forms to clients to prefill. I like that I am able to go in and make changes. I love that I am able to leave notes to come back to and remind me what I was working on. > > **Cons**: I feel like they can improve by making a texting app within the Docketwise application. This will make it a 10/10 for me. > > At the old law firm I worked for they introduced me to Docketwise. Once I came into my new job I recommended them because I appreciated the efficiency. ----- ### "Saves Time" — 5.0/5 > **Nancy** | *5 September 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that all my forms can be generated from the answers to the questionnaire. The program really saves times. It's easy to use and easy to correct or add information to the forms. When I have a question Docketwise answers it right away. > > **Cons**: I don't have anything negative to say. > > It's been a game changer for me in terms of time. Clients like answering the questionnaire on line. I love the fact I can generate all the forms necessary for submission. ----- ### "Give Docketwise a Try" — 5.0/5 > **Jessica** | *21 October 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Docketwise is full of features for maximizing the attorney and client experience. It is very easy to prepare a case from start to finish using Docketwise. Some software has additional features that take a long time to learn. Docketwise has a short learning curve and is essential for an immigration practitioner. They constantly update their forms and even have questionnaires available in other languages. It is a great value proposition. > > **Cons**: I wish there were an option to do custom intakes in other languages. I understand that you can obtain standard intakes in other languages for all of the immigration forms, which is really helpful for our non English speaking clients. > > It's been great so far and the customer service is excellent. I use Docketwise every day to manage my firm and streamline client intakes. ----- ### "Why arent you using Docketwise" — 5.0/5 > **Melinda** | *16 May 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: I love Docketwise. Its easy to use and it has a lot of features. The customer service people are amazing and they teach you for free. I had a difficult and expensive time with FileVine and Docketwise is so much better than any other system I have used for my immigration cases. > > **Cons**: I wish it had a translate button and I wish there was a better reminder system. The templates require work but its still very helpful to have. > > Great. Easy to use, helpful customer support and makes my life easier as a solo practitioner. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/75663/docketwise?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/75663/docketwise) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data