--- description: Review of Woopra Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Woopra | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Personalization Software](/directory/4276/personalization/software) > [Woopra](/software/74940/woopra) # Woopra Canonical: https://www.softwareadvice.co.nz/software/74940/woopra Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/74940/woopra?page=2) > Woopra is a cloud-based customer analytics solution which helps small to midsize companies manage customer behavior through multiple touch points such as help desk, email and live chat. Woopra tracks and monitors usage across product, website and mobile applications. Advanced analytics reporting of Woopra comprise real-time automation, customer journey analytics and trends by consolidating data. Woopra includes key features such as live KPI dashboards, real-time notifications, funnel reports, real-time segment updates and retention reports. Additionally, Woopra enables businesses to create a profile for every user and synchronize that data to derive insights from it. The software provides an iOS mobile application which sends real-time reminders to users when customers perform specific actions. Deployed on SaaS, Woopra can integrate with many third-party vendors such as Marketo, MailChimp, Salesforce, Segment and Intercom. Support is extended via email, phone, an online help desk and documentation. > > Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 13 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Woopra - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$999.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Campaign Management - Conversion Tracking - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customisable Reports - Dashboard - Goal Setting/Tracking - Keyword Tracking - Live Chat - Mobile App - Multi-Channel Data Collection - Multiple Site Management - Pageview Tracking - Predictive Analytics - Prioritisation - Referral Tracking - Reminders - Reporting/Analytics - Site Search Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software) ## Related Categories - [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software) - [Consulting CRM Software](https://www.softwareadvice.co.nz/directory/3837/consulting/software) - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software) - [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [noCRM](https://www.softwareadvice.co.nz/software/29741/you-dont-need-a-crm) — 4.6/5 (489 reviews) 5. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3042 reviews) ## Reviews ### "Used to be good, the new UI update made it unintuitive for me" — 3.0/5 > **Madhav** | *8 March 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I can deep dive into customer activity. Funnels are super customizable. I set up a custom dashboard for myself in under 10 mins. > > **Cons**: The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI) It's not cheap. Support response time is slow. ----- ### "My Experience With Woopra" — 4.0/5 > **Catania** | *29 April 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The tool makes text analysis easy and has also great CRM features. > > **Cons**: Using Woopra has been easy and no complication. ----- ### "A really good tool for customer journeys." — 5.0/5 > **Verified Reviewer** | *8 May 2018* | Recommendation rating: 9.0/10 > > **Pros**: It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side. > > **Cons**: Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve. ----- ### "Woopra Review" — 5.0/5 > **Verified Reviewer** | *7 January 2023* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: If there is a software that focus on individual users, Woopra is stands. It gives accurate insightful tracking and limitless customized reporting. While giving you behaviour analytics, it allows you to identify users by name or emails, making it easier to map out the end-to-end user process. Regardless of the platform a user logs in from, data can still be merged and a complete history of engagement will recorded. > > **Cons**: The only drawback is that phone support is only for customers and it's a bit price for small businesses. ----- ### "Can't do work without it." — 5.0/5 > **Verified Reviewer** | *10 July 2018* | Internet > > **Pros**: I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing. > > **Cons**: Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/74940/woopra?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/74940/woopra) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data