About PracticeSuite

PracticeSuite’s practice management, electronic health records (EHR) and patient management platform is suitable for medical practices and third-party medical billing companies of all sizes. Practices can use patient-oriented features like scheduling, patient outreach (CRM), patient kiosks and patient portals to engage patients and streamline patient flow. PracticeSuite also offers online review and patient service tools. The EHR allows clinical teams to manage clinical measures, health maintenance and includes flexible charting tools. The EHR has nationwide connectivity to labs, pharmacies, the patient portal and HIE networks. The cloud-based system is also suitable for medical billing (RCM) companies. Design details like the multi-practice dashboard help companies perform business tasks across practices - claims, ERAs, denials, appeals and monitor practice-specific performance KPIs. PracticeSuite’s pricing is a per provider subscription and includes a dedicated success coach, training, and support. RCM services and unique RCM company partnership programs are available.
PracticeSuite Software - Centralized patient screen
PracticeSuite Software - Comprehensive reporting
PracticeSuite Software - Interactive performance dashboard
PracticeSuite Software - Flexible scheduling and reminders
PracticeSuite Software - Manage multiple practices
PracticeSuite video
PracticeSuite Software - Centralized patient screen - thumbnail
PracticeSuite Software - Comprehensive reporting - thumbnail
PracticeSuite Software - Interactive performance dashboard - thumbnail
PracticeSuite Software - Flexible scheduling and reminders - thumbnail
PracticeSuite Software - Manage multiple practices - thumbnail

PracticeSuite pricing

PracticeSuite has a free version and offers a free trial. PracticeSuite paid version starts at US$95.00/month.

Starting Price:
US$95.00/month
Pricing Details:
Starter edition: Free Plus edition: $95 / provider / month (2 users per provider) Complete edition: $195 / provider / month (unlimited users)
Free Version:
Yes
Free trial:
Yes

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PracticeSuite Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 28 View all reviews
Margaret F.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/05/2017

Practice Suite

I really love using this software. I found this software easy to learn.

Pros

Practice suite saves information which allows you to copy your last billing. This saves time when you are billing the same codes. I like that I can use UB or HCFA forms. The prices of this software is very affordable.

Cons

Sometimes setting up the patient cases can be confusing. Or when adding new insurances. The flow of this process could be easier to read.
Some of the reports could be better.

Corey H.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/03/2020

Outstanding product for small practices

This product helps me run my practice by aiding in collection/billing and tracking the new and established patients which helps with

Pros

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate. The support is excellent as well.

Cons

Reporting is customizable but can be made easier. There could be easier connection from the reporting directly linked to individual patient charts/records.

Catherine H.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 24/02/2017

Practice Suite NOT for PT

Practice Suite is a cloud-based Medical Office Management and Billing program. Practice Suite works with the Clearing House Relay Health to electronically process sending and receiving of billing statements.
The features for running your medical office include Patient Information, Appointments, Visits (based on Case: diagnosis and/or insurance), Patient Payment, Insurance Payments (electronically or manually), with multiple Office Locations and Providers.
There is also the ability to add Insurance Companies, CPT Codes, and Referring Physicians.
Using these features are easy, to begin with, but soon get tricky and cumbersome.

Pros

Practice Suite has a wonderful Customer Support Team that can be contacted by phone or Live Chat. They use Team Viewer to access your screen to demonstrate how-to's and to view your issues. They are quite proficient and communication is easy and not at all stressful.
Practice Suite also has a quite responsive Programming Team. They are actively fixing or correcting program issues. Tickets are creating and addressed quickly. Programmers will call and speak to you to clarify your issue and to make certain their proposed fix will meet your needs.

Cons

The Reporting system has a Favorite CPT Report but does not keep track of or report your favorite CPT codes. You have the ability to add a CPT Code, but not Save it for future use.
The Patient Case feature has a place for Diagnosis, Insurance, and Notes. Yet, on the Encounter screen, even though Notes appear at the bottom of the screen, your notes do not appear. This makes tracking KX and G-Codes difficult to locate and cumbersome. Therefore Billing correctly is an issue.
Also, even though CPT Codes were correctly added with Modifiers and G-Codes for Medicare, Practice Suite (in all its wisdom) separates each line and electronically submits it to Medicare. This means Medicare overpays you and then takes the money back on a future transmission. Practice Suite cannot handle this is Posting. Practice Suite has the ability to allow you to Post Secondary Insurance before Primary. But if you do, you will need to access each and every line and Reverse the Adjusted Amount one line item at a time. Sometimes this works and sometimes it doesn't. This means you may repeat these steps multiple times.

Gary G.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2016

Practice Suite

One of the few, if not only, EMR that resembles an actual paper chart. Its intelligent design, intuitive navigation, flexible setup and seamless interface between our clinic management and billing systems make it the perfect and most complete choice for the non-profit healthcare agencies we serve. As a non-profit EMR installer/trainer/consultant, I’ve personally assisted over 80 clinic locations implement Practice Suite for various public health specialties and am proud to report that every install went as planned and ALL sites continue to successfully utilize the program.

Lukas F.
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/12/2016

Excellent product, excellent customer service

I am in the process of implementing PracticeSuite at my small medical practice. While I would certainly say that there is a learning curve (the dashboard layout is a bit complicated and the processes aren't always intuitive), this minor drawback is more than offset by the advanced functionality and feature set of the product. Most importantly, the customer service has been stellar - any time I ask a question, I get a prompt response and often an impromptu coaching session to help me solve whatever difficulty I was having.

Overall, great product - and I would prefer to have a steeper learning curve with a better product than an oversimplified or "dumbed-down" set of features.

Pros

- Extremely strong customer service
- Rich and well-developed feature set
- Detailed reporting available

Cons

- Interface is not always intuitive
- Fairly steep learning curve

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