---
description: Review of Chargebee Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chargebee | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Subscription Management Software](/directory/3792/subscription-management/software) > [Chargebee](/software/70589/chargebee)

# Chargebee

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> Chargebee is a web-based subscription management solution that optimizes revenue operations for recurring billing models. It supports various monetization strategies, allowing experimentation with pricing models from fixed-fee to usage-based billing through no-code provisioning. &#10;&#10;The solution includes an AI-enabled retention engine to address cancellation attempts, while its analytics tools offer insights for informed decision-making. It provides extensive API integration and workflows that connect with existing systems, along with multiple payment gateway integrations for transaction processing.&#10;&#10;Chargebee lets stakeholders automate billing, streamline financial reporting, and combine subscription management, invoicing, and revenue recognition in a unified platform for managing recurring revenue operations.
> 
> Verdict: Rated **4.3/5** by 110 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 110 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chargebee
- **Location**: Walnut, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$7,188.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Andorra, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong SAR China, Hungary and 29 more

## Features

- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Bank Reconciliation
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- CRM
- Cancellation Management
- Client Portal
- Contact Database
- Contingency Billing
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Customer Database

## Integrations (50 total)

- AskNicely
- Avalara
- Baremetrics
- BigCommerce
- Capsule
- ChartMogul
- Dasheroo
- Formstack Forms
- Freshdesk
- GetAccept
- Gmail
- GoCardless
- Google Analytics 360
- Google Contacts
- Gravity Forms

... and 35 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Subscription Management Software](https://www.softwareadvice.co.nz/directory/3792/subscription-management/software)

## Related Categories

- [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software)
- [Accounting Software for Small Business](https://www.softwareadvice.co.nz/directory/506/small-business/software)
- [Recurring Billing Software](https://www.softwareadvice.co.nz/directory/3324/recurring-billing/software)
- [Invoicing Software for Small Business](https://www.softwareadvice.co.nz/directory/3687/small-business-invoicing/software)
- [Subscription Management Software](https://www.softwareadvice.co.nz/directory/3792/subscription-management/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26597 reviews)
2. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8511 reviews)
3. [Abby](https://www.softwareadvice.co.nz/software/370101/abby) — 4.7/5 (604 reviews)
4. [Bookipi](https://www.softwareadvice.co.nz/software/314679/bookipi) — 4.8/5 (176 reviews)
5. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews)

## Reviews

### "Everything is in there" — 5.0/5

> **Mark** | *3 February 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
> 
> **Cons**: It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
> 
> Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.

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### "Easy-to-use and cost-effective subscription management software" — 4.0/5

> **Ashish** | *8 July 2025* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Chargebee handles all payment transactions and subscriptions very well. Our users hardly see any issues with making payments for their desired plans, and we like the fact that we can customize our plans, pricing options, discounts, and so on.
> 
> **Cons**: The reporting dashboard could be much better. They've also added a few additional reports, which are behind an additional payment. The configuration could also use additional options, such as coupon codes or custom payment links.
> 
> Overall, it has been a good experience to enable global payments and subscriptions for our e-learning business.

-----

### "adds lots of time and effort compared to alternatives" — 2.0/5

> **Verified Reviewer** | *2 January 2025* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: it kinda works and the user interface is has an attractive appearance compared to some others
> 
> **Cons**: -rediculously long / incomplete implementation&#10;-very high cost compared to competition&#10;-poor financial reporting tools&#10;-poor visibility / access (too many buttons / pages to navigate to see important data)&#10;-poor scalability of account management&#10;-weak salesforce integration
> 
> SubscriptionFlow has less responsive support but it worked better

-----

### "Chargebee is a good payment platform\!" — 4.0/5

> **Kirsten** | *14 February 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: I like that I can access it from my laptop or my phone when I am out of the office for the day. It is also easy to navigate customers and their subscriptions
> 
> **Cons**: It can sometimes be a little complicated when dealing with customers subscriptions and the ability to modify the start date
> 
> Overall our experience has been fine. Customer support is helpful when needed but the platform is just a little difficult to integrate with our system.

-----

### "Simplify my revenue reporting" — 4.0/5

> **Margaret** | *12 December 2024* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I liked that it simplified revenue reporting, deferred revenue, and allowed revenue projections.
> 
> **Cons**: I didnt like that once a hard close was done on a period, it was not simple to reopen that period - like for audit adjustments.
> 
> So far, so good.  the demo was excellent.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/70589/chargebee)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/70589/chargebee> |
| en | <https://www.softwareadvice.com/accounting/chargebee-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/70589/chargebee> |
| en-GB | <https://www.softwareadvice.co.uk/software/70589/chargebee> |
| en-IE | <https://www.softwareadvice.ie/software/70589/chargebee> |
| en-NZ | <https://www.softwareadvice.co.nz/software/70589/chargebee> |
| fr | <https://www.softwareadvice.fr/software/70589/chargebee> |

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