--- description: Review of Waystar Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Waystar | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [Waystar](/software/70093/zirmed-hospital) # Waystar Canonical: https://www.softwareadvice.co.nz/software/70093/zirmed-hospital Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/70093/zirmed-hospital?page=2) > Waystar delivers a unified, enterprise-grade healthcare revenue cycle management (RCM) platform designed to simplify payments, improve accuracy, and accelerate financial performance. Built for providers of all sizes — from independent practices to large health systems — Waystar's platform helps healthcare organizations reduce complexity across the revenue cycle while driving meaningful results. Waystar supports a broad range of provider types, including health systems, hospitals, physician and specialty practices, ambulatory surgery centers, laboratories, durable medical equipment suppliers, federally qualified health centers, home health and hospice agencies, and billing services. Operating at scale, Waystar supports more than 1 million providers, reaching 60% of U.S. patients and touching 1 in 3 inpatient discharges. The platform also provides access to unmatched proprietary data, leveraging unified financial and clinical insights to power more intelligent automation and better financial outcomes. The platform spans the end-to-end revenue cycle, from patient access through final reimbursement. Leverage Waystar's solutions to verify coverage and streamline authorizations before care, improve patient financial experiences with accurate estimates and flexible payment options, strengthen clinical documentation and revenue capture to reduce missed revenue, and submit cleaner claims while accelerating reimbursement. Built-in denial prevention and recovery capabilities help reduce rework and recover more revenue, while integrated analytics provide real-time visibility to improve performance and decision-making. Powered by advanced automation and Waystar AltitudeAI™, the platform applies predictive and intelligent workflows directly within existing systems — reducing manual work, improving accuracy, and continuously optimizing results. With deep integrations across 500+ EHR and practice management systems and connectivity to 5,000+ payers, Waystar embeds seamlessly into current operations without disruption. Designed for revenue cycle leaders and their teams, Waystar combines advanced technology with intuitive workflows and dedicated client support to keep operations running smoothly. That way, providers can focus on what matters most: their patients and communities. Discover the way forward at waystar.com. > > Verdict: Rated **4.4/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 212 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Waystar - **Location**: Louisville, US - **Founded**: 1999 ## Commercial Context - **Pricing Details**: Waystar does not publicly publish pricing information. Request a free demo through their site directly for a custom quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - API - Accounts Receivable - Activity Tracking - Alerts/Notifications - Audit Trail - Batch Processing - Billing & Invoicing - Case Management - Cash Flow Management - Claims Adjuster Management - Claims Management - Claims Scrubbing - Claims Settlement - Claims Tracking - Client Portal - Co-Pay & Deductible Tracking - Communication Management - Credit Card Processing - Customer Database ## Integrations (14 total) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - Residex - Sunwave - TELCOR RCM - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software) ## Related Categories - [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software) - [Nephrology EMR Software](https://www.softwareadvice.co.nz/directory/451/nephrology/software) - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.nz/directory/3/community-health-center-software/software) - [Medical Billing Services Software](https://www.softwareadvice.co.nz/directory/3902/medical-billing-services/software) - [Therapy Software](https://www.softwareadvice.co.nz/directory/3729/therapy/software) ## Alternatives 1. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1371 reviews) 2. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (911 reviews) 3. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 4. [EZClaim](https://www.softwareadvice.co.nz/software/7094/ezclaim) — 4.5/5 (128 reviews) 5. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) ## Reviews ### "Best Clearinghouse\!" — 5.0/5 > **Kristin** | *15 April 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Waystar is the best clearinghouse\! I have been using them for 15 years and couldn't be happier. They have great customer support. They identify in the claim when there is a rejection what the issue is. You can pull copies of submitted claims. Pull EOBs. I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a billing company\! > > **Cons**: The biggest issue I have is that they archive claims and remits after 2 years. With the world of audits and takebacks it would be nice to be able to get older items. ----- ### "Waystar Review" — 5.0/5 > **Alegria** | *19 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We have found Waystar to be a highly efficient and trusted partner, offering advanced products and solutions (using AI and automation) that consistently exceed our electronic insurance claims and patient statement needs, resulting in faster payments and fewer errors for our electronic billing and patient statement operations. Our Waystar account management team is always highly responsive and collaborative, making our experience both efficient and enjoyable. > > **Cons**: The customer support can be better for both claims and enrollment as, sometimes it takes weeks before we get a response. > > We greatly value Waystar’s expertise and support and truly appreciate the reliability and responsiveness they have demonstrated throughout our partnership. We were affected by the cyber-attack on Change Healthcare, which served as our clearinghouse for dental claims and vendor for patient statements. Waystar quickly helped us resume operations, restoring our patient statements first and subsequently getting our dental claims live again. We look forward to continued collaboration and further success together. ----- ### "Waystar" — 3.0/5 > **Altrina** | *26 July 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar. it shows all the history. we can verify most insurances including medicare on waystar. > > **Cons**: it take to long to receive the same/similar information back from medciare. other programs that I have used in the past the information comes back instantly. I don't think I have ever been able to get he information in under 5 minutes on waystar. also there has been many time the same/similar function was not working. I also wish there was a way to get the payments run in waystart to post automatically into our system and we need more auto options. ----- ### "Can't imagine switching\!" — 5.0/5 > **Verified Reviewer** | *18 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It does an excellent job with automations to determine front line rejections and access to eligibility and remits is very user friendly > > **Cons**: Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution > > Overall experience has been good. They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and affordability, I can't imagine switching. ----- ### "Waystar - definitely not a Star" — 4.0/5 > **Dawn** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Waystar is much easier to use than our previous clearinghouse. We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier. > > **Cons**: Waystar falls short in terms of customer service support. It just seems like the customer service representatives just want to close the case, not actually fix the problem. It's infuriating when they just decide to close a case without even checking to see if the problem has been resolved. > > Overall, we have been less than completely impressed with Waystar. Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome. You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely filing denials. So now, we just can't rely on what's on the Waystar portal. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/70093/zirmed-hospital?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/70093/zirmed-hospital) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data