About Odoo

Odoo is the #1 open-source integrated business apps suite. Main apps include Website Builder, eCommerce, CRM, Accounting, Project Management, Warehouse Management, Manufacturing, Human Resources, and Marketing. There is an app for everything you need to manage your business, supported by the largest business app store in the world (https://odoo.com/apps)! Odoo thrives in a unique ecosystem combining the resources of its community, partner network, and expert developer team. Odoo is the most installed business application worldwide with 3,000 installs a day. Try it for free at https://odoo.com/trial
Odoo Software - 1

Odoo pricing

Odoo has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to Odoo

Oracle Database

Oracle database services and products offer customers cost-optimized and high-performance versions of Oracle Database,...

Sage 100 Contractor

Sage 100 Contractor, formerly known as Sage Master Builder, focuses on the needs of small to mid-sized construction...

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal,...
Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management...

SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel...

Oracle Primavera Cloud

For more than 30 years, successful projects around the world have relied on Oracle’s Primavera solutions to plan,...

Odoo Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.0
Customer Support
3.7
5 reviews of 771 View all reviews
Nabin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/07/2021

Complete set of business management software

Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Reasons for Choosing Odoo

Odoo can be implemented on-premise making it more reliable and secure.

Switched From

NetSuite

Reasons for Switching to Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.
Talha
  • Industry: Textiles
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 13/07/2020

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Pros

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics.
Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain.
Speedy work, with better GUI, its best for large/medium industry.
It perfectly supports Importing, exporting or migration from another ERP.
Transactional control, tracing over network is available, secured platform for business.
Android app is available, can be worked smartly on it.
Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach.
Bottle necks, cycle time, EOQ can be configured on it,
With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool.
For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Cons

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised.
Limited database server type, it's somehow difficult to configure with existing dedicated database server.
Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice.
Some pages, do not display properly on android app, specially visuals.

Alternatives Considered

Dynamics 365 and SAP Business One

Reasons for Choosing Odoo

less control over transactions, business volume and scenarios were not implemented in ERP.

Switched From

Dynamics 365 and SAP Business One
gordon
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/10/2023

Terrible company

As soon as I paid them, they demanded that I pay them double or else I'll delete everything that I did. Then they refused to refund what I already paid and I had to go to my credit card company to get my money back. What a disgusting company!

Pros

The software works fine so long as you don't have to ever contact anyone from the company

Cons

The customer service is horrendously terrible! I am absolutely disgusted and can't believe this place is still in business!

Alternatives Considered

Salesforce Sales Cloud
Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/08/2023

Odoo is a great ERP and operations optimization tool

We don't have a clue about the engineering behind the systems' backend python code, nor do we have any experience with those systems.

Pros

Odoo's enterprise resource planning (ERP), point-of-sale (POS), human resources (HR), attendance (attendance), websites (websites Time and attendance can be easily tracked with this program, and its user interface makes it simple to set up and use.

Cons

The POS software is user-friendly and flexible, but the hardware itself needs some TLC; perhaps the support team can assist with that.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 9/04/2023

Best CRM platform

I have found that Odoo solves several problems in our company, especially by centralizing all management operations in a single platform. Thanks to Odoo, I save time by avoiding manual tasks and automating processes, which allows me to focus on higher value-added tasks. In addition, the easy customization of the platform allows me to meet the specific needs of our company while maintaining full control over our operations.

Pros

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

Cons

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

Alternatives Considered

WordPress

Reasons for Choosing Odoo

Odoo has more features and is easier to use.

Switched From

Vepaar

Reasons for Switching to Odoo

Opting for Odoo provides an all-in-one business management solution with integrated functionality for project management, accounting, human resources, and sales and marketing. In addition, the easy customization of the platform allows it to meet the specific needs of each company.

Related categories