---
description: Review of VoxHive Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VoxHive | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [VoxHive](/software/674139/VoxHive)

# VoxHive

Canonical: https://www.softwareadvice.co.nz/software/674139/VoxHive

> VoxHive is an AI receptionist and customer communication platform designed for businesses that want to respond to every customer enquiry without adding pressure to their team.

VoxHive handles inbound phone calls, web chat, email and other customer conversations, helping businesses provide responsive customer service 24/7. It can answer common questions, capture and qualify enquiries, collect customer details, arrange callbacks and book appointments while the conversation is taking place.

Unlike general-purpose AI assistants, VoxHive can be trained on a business's approved documents and information, including services, pricing, opening hours, FAQs and policies. This helps the AI provide answers based on information supplied by the business rather than relying on information from the open internet. When the required information is unavailable, the receptionist can acknowledge that it does not have the answer and capture the enquiry for human follow-up instead of guessing.

Teams can manage customer interactions from the VoxHive dashboard. Calls and conversations can include transcripts, AI-generated summaries, outcomes, sentiment and follow-up information, helping staff quickly understand why a customer contacted the business and what action may be required.

VoxHive also includes appointment management, allowing teams to review booking requests and confirm, reschedule or cancel appointments. Automated communication tools can be used for appointment confirmations and customer follow-ups.

The Knowledge Hub allows businesses to upload and manage the information used by their AI receptionist, while knowledge-gap detection helps identify customer questions that could not be answered from the available information.

VoxHive is particularly suited to customer-facing businesses where missed calls and delayed responses can result in lost opportunities, including dental practices, healthcare providers, estate and lettings agencies, professional services, hospitality businesses, automotive services, trades and other appointment-based businesses.

VoxHive can work alongside an existing reception or customer service team to handle overflow and out-of-hours enquiries, or operate as a dedicated first point of contact.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Veto Swarm Intelligence Ltd

## Commercial Context

- **Starting Price**: £149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: £149/month. Includes 400 minutes, 1 AI agent, 1 phone number, voice, email, SMS, WhatsApp and web chat, knowledge base, appointment booking, call transcripts and recordings, and email support.

Growth: £399/month. Includes 1,500 minutes, 3 AI agents, 3 phone numbers, everything in Starter, caller verification by PIN, custom email templates, team escalation and priority support.

Scale: £899/month. Includes 4,000 minutes, 10 AI agents, 10 phone numbers, everything in Growth, multiple knowledge bases, advanced call analytics, data processing agreement and an onboarding session.

Enterprise: Bespoke pricing based on requirements and volume. Includes unlimited agents and numbers, custom integrations, dedicated infrastructure, named account contact, custom data residency, and SLA and support terms.

Additional voice minutes are charged at £0.25 per minute. Text, email and chat conversations are unlimited on every plan. Prices exclude VAT.

Annual billing is also available with 2 months free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, France, Ireland, Luxembourg, Netherlands, New Zealand, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Analytics
- Appointment Management
- Autonomous Task Execution
- Availability Management
- Calendar Management
- Communication
- Confirmations/Reminders
- Generative AI
- Human-in-the-loop (HITL)
- Integration Management
- Knowledge Base Integration
- Natural Language Interface
- Natural Language Processing
- Online Booking
- Pre-built Templates
- Role-Based Permissions
- Scheduling
- Website Integration

## Integrations (4 total)

- Deepgram
- Google Calendar
- Microsoft Outlook
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)
- [Agentic AI](https://www.softwareadvice.co.nz/directory/5076/agentic-ai/software)

## Reviews

### "Helpful when we are busy fixing cars" — 5.0/5

> **Abriham** | *18 September 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: It answers the phone when we are busy fixing cars. It takes the customer’s details and tells us why they called, so we can call them back later.
> 
> **Cons**: At first, we had to make a few small changes to the voice and the answers. After testing it a few times, it worked much better.
> 
> VoxHive has been helpful for our business. When we cannot answer the phone, it speaks to the customer and takes their details. This helps us avoid missing customers while we are working.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/674139/VoxHive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/674139-VoxHive/> |
| en-AU | <https://www.softwareadvice.com.au/software/674139/VoxHive> |
| en-GB | <https://www.softwareadvice.co.uk/software/674139/VoxHive> |
| en-IE | <https://www.softwareadvice.ie/software/674139/VoxHive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/674139/VoxHive> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"VoxHive","description":"VoxHive is an AI receptionist and customer communication platform designed for businesses that want to respond to every customer enquiry without adding pressure to their team.\n\nVoxHive handles inbound phone calls, web chat, email and other customer conversations, helping businesses provide responsive customer service 24/7. It can answer common questions, capture and qualify enquiries, collect customer details, arrange callbacks and book appointments while the conversation is taking place.\n\nUnlike general-purpose AI assistants, VoxHive can be trained on a business's approved documents and information, including services, pricing, opening hours, FAQs and policies. This helps the AI provide answers based on information supplied by the business rather than relying on information from the open internet. When the required information is unavailable, the receptionist can acknowledge that it does not have the answer and capture the enquiry for human follow-up instead of guessing.\n\nTeams can manage customer interactions from the VoxHive dashboard. Calls and conversations can include transcripts, AI-generated summaries, outcomes, sentiment and follow-up information, helping staff quickly understand why a customer contacted the business and what action may be required.\n\nVoxHive also includes appointment management, allowing teams to review booking requests and confirm, reschedule or cancel appointments. Automated communication tools can be used for appointment confirmations and customer follow-ups.\n\nThe Knowledge Hub allows businesses to upload and manage the information used by their AI receptionist, while knowledge-gap detection helps identify customer questions that could not be answered from the available information.\n\nVoxHive is particularly suited to customer-facing businesses where missed calls and delayed responses can result in lost opportunities, including dental practices, healthcare providers, estate and lettings agencies, professional services, hospitality businesses, automotive services, trades and other appointment-based businesses.\n\nVoxHive can work alongside an existing reception or customer service team to handle overflow and out-of-hours enquiries, or operate as a dedicated first point of contact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/35974f97-c068-49e8-89e5-e8e872d8ecd1.png","url":"https://www.softwareadvice.co.nz/software/674139/VoxHive","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/674139/VoxHive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"149","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Appointment Scheduling Software","position":2,"item":"/directory/4731/appointment-scheduling/software","@type":"ListItem"},{"name":"VoxHive","position":3,"item":"/software/674139/VoxHive","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/software/674139/VoxHive#breadcrumblist"}]}
</script>