--- description: Review of Tokeet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tokeet | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Rental Software](/directory/4744/rental/software) > [Tokeet](/software/67397/tokeet) # Tokeet Canonical: https://www.softwareadvice.co.nz/software/67397/tokeet Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/67397/tokeet?page=2) > Tokeet is a vacation rental management solution, which helps businesses handle reservation inquiries from multiple channels, process invoices and accept online payments on a unified platform. It offers a website builder, which enables organizations to create rental websites with custom layouts and designs in real-time. Using Tokeet’s rate management module, administrators can define custom pricing based on the minimum and maximum stay limits and modify rental rates for weekends across various booking channels. Features include e-signature capturing, SSL encryption, notifications, reporting and more. Employees can utilize mobile applications to view, track and edit online bookings, synchronize calendars and generate quotes using Android and iOS devices. Tokeet supports integration with various third-party applications and booking platforms such as Stripe, PayPal, MailChimp, Booking.com, Airbnb, Expedia, Dropbox, Slack, TripAdvisor and more. Pricing is available on a monthly subscription and support is extended via documentation and FAQs. > > Verdict: Rated **3.7/5** by 147 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 147 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Tokeet - **Location**: Montreal, Canada - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$9.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on the number of rentals. Tokeet offers flexible pricing whether you manage 1 rental or hundreds. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Alerts/Notifications - Booking Management - Calendar Management - Channel Analytics - Channel Management - Contact Management - Customer Support - Dynamic Pricing - Email Templates - For Vacation Rentals - Front Desk Management - Guest Communications - Guest Experience Management - Housekeeping Management - Invoice Management - Lead Management - Mobile App - Multi-Channel Management ## Integrations (3 total) - PayPal - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Software](https://www.softwareadvice.co.nz/directory/4744/rental/software) ## Related Categories - [Rental Software](https://www.softwareadvice.co.nz/directory/4744/rental/software) - [Rental Property Management Software](https://www.softwareadvice.co.nz/directory/150/rental-property-management-software/software) - [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software) - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Alternatives 1. 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[Innago](https://www.softwareadvice.co.nz/software/39547/innago) — 4.9/5 (533 reviews) ## Reviews ### "Not a good product...not a good company" — 2.0/5 > **Gerald** | *2 November 2019* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: The calendar function is as nice if not nicer than the best competitors out there. > > **Cons**: The product got more confusing and frankly worse after they did the last major release before I left ----- ### "Sympl.cm best channel manager" — 5.0/5 > **Alexandre** | *11 October 2024* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: I'm really excited by the integration with Airbnb and Booking, the way rates are managed and synchronized (I'm using automatic rates which works fine). I'm also great to share a calendar with the staff that clean my property. > > **Cons**: The integration with VRBO that requires a stripe account. The limit of sending only one mail per event (booking creation) > > After 2 years of using smoobu, I switched to Sympl.cm, the limited version of ToKeet for less than 5 properties. It's so much powerful compared to smoobu and cheaper. Support is great also with fast answers. ----- ### "Promising but VERY Disappointing" — 1.0/5 > **Krystal** | *2 March 2018* | Recommendation rating: 0.0/10 > > **Pros**: Aside from my primary job listed here, my husband and I own two cabins that we rent out as nightly rentals. We use all of the normal channels and were attracted to Tokeet because it looked like it would have the functionality that we need in connecting those channels to track our reservations in one place. Our first impression was good. Setting the cabins up and connecting the channels (Booking.com, VRBO, etc) was super easy. The import/export and/or syncing from the channels seem to work as advertised and makes it appear to be a super promising solution for anyone managing reservations across multiple channels. Probably the BEST thing about Tokeet is that the Customer Support Staff is SUPER responsive. They're located all over the world, so you can get an answer at any hour of the day. They try to help when they can. > > **Cons**: Our cabins are primarily busy throughout the summer. All told, we're not taking a ton of reservations right now and because of that, we weren't able to really give Tokeet's features a serious 'test' of capabilities during the 14-day trial. At the beginning of the trial, it was immediately clear to me that Tokeet lacked basic functionality in how the system handles 'Tax' calculations. If you assign a tax, will be applied to ALL rentals. For us, some rentals are taxable and others (rentals to the government) aren't. That would be fine if it allowed me to edit amounts after the fact (perhaps on the Booking Details page), but the system doesn't allow any editing of tax numbers. Even if the tax fields allowed editing, it doesn't seem that the Reports tab has any specific tax report. We got through the trial, figured out some workarounds to the Tax problem, and decided to purchase the annual membership because the channel integrations still made it an attractive option for us. Within a week of purchasing it, we had a slew of reservations roll in and we got to put it to the test a bit more. Many of our reservations book months ahead and we only require a deposit to hold the reservation and then we take the balance of the transaction upon check-in. Tokeet has no way for us to enter a flat rate or percentage deposit. We can only mark the invoices as PAID, UNPAID, or CANCELLED. A SUBMIT PAYMENT option would be all that it needs. Customer Service suggested that we create separate invoices for separate payments, despite the fact that partial payments are available for guests to select if they click an invoice link and pay directly from the invoice page. That shortcoming (on top of the TAX field problems) was the deal breaker for us. We had literally been paid members for about a week and we reached out to Customer Service to request a cancellation and a refund of some sort. Customer Service informed us that they don't do refunds and that we're stuck paying it. I do not recommend this program to anyone. It's a shame that such a quick, responsive Customer Service team is being wasted on a program that falls short in the areas that matter the most. I didn't get the impression that our concerns were put forth towards developing Tokeet into the solution that it really could be. It's a shame because Tokeet is very close to being a truly viable and attractive solution. Instead, it feels that they may have just created a shiny, attractive mock-up that they can hook people to pay for and then they aren't willing to stand by it by having a reasonable refund policy or really turning-the-screws on their developers to start working on their shortcomings. ----- ### "Tokeet for Holiday Lets" — 4.0/5 > **Allan** | *12 September 2022* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Very easy to implement and integrate. Decent website builder. Invoice management and payment tracking is very good and is managed automatically. > > **Cons**: Automation features come at a premium price such as automated guest messaging. Fewer API integrations with other systems and software than some competitors. > > Very effective at managing cross channel bookings. Reporting tools are good. ----- ### "This app makes my life easier in a daily basis" — 5.0/5 > **Jorge** | *15 January 2018* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: - The graphics interface is great. - Customer support is very responsive and helpful. Very good library of how-tos. - The relation price-quality is excellent. At a very minimum price, it easily maintains my propriety synched across 6 platforms - Reports are very useful, and the fact that not only it includes revenue but also expenses gives a great overview of how your propriety is performing. - It seems that there is a continuous development of the app, based on the input of users, which is great because more functions can be antecipated. > > **Cons**: The cons are details, in view of my overall experience, but here are some improvement points: - When submitting expenses, the system should allow registering pdf of the bills and not only jpg, as most bills are nowadays sent by email in pdf format - When entering reservations from the calendar screen, the "back" button directs to inquiries and not back to the calendar (where I actually was) - Given that so much information is collected regarding guests, it would be great that reporting had a section where the audience is analysed (to help understand who is the audience, based on nationality, age groups, etc). - it's a pity that the full synchronization (via API) only works for Airbnb, booking and expedia. It would be great to add more API connection possibilities with other popular channels. - It would be awesome to add more functionality to the app, for example, seeing reportings and being able to check-in and check-out guests. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/67397/tokeet?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/67397/tokeet) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data