--- description: Review of Telnyx Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Telnyx Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Telnyx Suite](/software/66273/telnyx-suite) # Telnyx Suite Canonical: https://www.softwareadvice.co.nz/software/66273/telnyx-suite Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/66273/telnyx-suite?page=2) > Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Telnyx Suite includes SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services. > > Verdict: Rated **4.8/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 195 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telnyx - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Audio/Video Conferencing - Automated Routing - Call Centre Management - Call Recording - Call Routing - Call Tracking - Call Tracking Metrics - Caller ID - Chat/Messaging - Collaboration Tools - Communication Management - Fax Management - IVR - Monitoring - Multi-Channel Communication - Multi-User Collaboration - Purchasing & Receiving ## Integrations (12 total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software) ## Related Categories - [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software) - [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software) - [Authentication Software](https://www.softwareadvice.co.nz/directory/4311/authentication/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Alternatives 1. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.softwareadvice.co.nz/software/185743/voipms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews) 5. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews) ## Reviews ### "Consolidating Everything to Telnyx" — 5.0/5 > **Micah** | *12 April 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I am currently working at moving all my phone numbers to Telnyx. I have moved around 25 numbers, with 25 more on the way. I love that everything is at the same spot. I moved from SignalWire, Voip.ms and Twilio. > > **Cons**: It was very frustrating getting my 10DLC registration, but I suspect that it was actually the upstream provider that was the problem. ----- ### "The Essential Bridge for Modern Voice Applications" — 5.0/5 > **Lance** | *10 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The developer-first approach is by far the best aspect. The Voice API is incredibly robust and well-documented, allowing us to seamlessly integrate it as the core telephony layer for our custom, self-hosted AI agent. The ability to control call flows with simple webhooks and the inclusion of critical security features like signature validation made it the perfect choice for our complex, event-driven architecture > > **Cons**: While the documentation for core features is excellent, finding information on debugging some of the more advanced webhook interactions and AI-specific command behaviors took some time. The portal is powerful, but navigating to find specific settings within the vast feature set can have a slight learning curve for new users. > > My overall experience has been extremely positive. Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible. It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the extensive documentation for advanced use cases, the power, reliability, and developer-centric tools provided by the platform are exceptional. We were able to get a secure, production-ready voice integration running in a fraction of the time it would have taken otherwise. ----- ### "Telnyx L2 verification broken and support is unresponsive" — 1.0/5 > **Dan** | *1 October 2025* | Construction | Recommendation rating: 1.0/10 > > **Pros**: The IOT SIM card and SIP signalling works well, and the API documentation seems good. It would be nice to be able to use the features of the API > > **Cons**: Telnyx has no support capabillities. They do not respond to the "contact us" form on their website and they do not answer the phone when you call the customer support line. Eventually, you can leave a voicemail, which they will neither act upon nor will they return your call. > > Cannot implement the features I need without Level 2 verification, which failed for no apparent reason. If I request it, I get a message that says ""User": You have already requested L2 verification. Please contact Telnyx support with any questions." I have attempted to contact support using the form on their website, which gets no response, and I have tried calling the support number 4 times so far. Each time, I wait for 10-15 minutes, listening to hold music while being told that "we have a higher than normal call volume" and "your call is very important to us", before eventually being dumped into a voicemail box. After being dumped into the voicemail box, you can leave a voicemail if you would like to, but just know that Telnyx will neither act upon your voicemail nor will they return your call. ----- ### "Dependable platform, which helps me in app testing" — 5.0/5 > **Serhii** | *18 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The platform is very clean and easy to navigate. I can buy US phone numbers instantly whenever I need to test a new application. The SMS delivery and voice calls are always clear and work without bugs. > > **Cons**: The payment system was a little confusing when I returned after a long pause. I had an error with my debit card and PayPal, so I had to contact the help desk to fix it. > > I have been a client since 2023. I use it essentially for Quality Assurance work. Even though I only use it occasionally, the service is dependable. The best part was the customer support; they resolved my billing ticket quickly so I could get back to work. ----- ### "Reliable and Developer-Friendly SMS Integration" — 5.0/5 > **Steve** | *25 June 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: So far, I’ve only integrated SMS messaging, but I’ve been impressed with how smooth and reliable the experience has been. The Telnyx portal is easy to navigate, and the API is well-documented, making integration quick and relatively painless. I appreciate the transparency in message delivery status and the ability to monitor logs in real time. The system feels stable, and the delivery speed has been consistent—even with time-sensitive alerts. Also, their support team has been responsive when I’ve had questions, which gives me confidence as I continue to build out more functionality. > > **Cons**: One limitation I’ve encountered is the lack of native WhatsApp integration. While the SMS capabilities are solid, having built-in support for WhatsApp would be a major advantage—especially for reaching users in regions where WhatsApp is the preferred messaging platform. As omnichannel communication becomes more important, this gap could limit broader engagement strategies without using additional third-party tools. > > Overall, my experience with the Telnyx Suite has been very positive. I integrated SMS messaging into our system, and the setup process was smooth thanks to their clear API documentation and intuitive portal. Message delivery has been fast and reliable, which is critical for the time-sensitive alerts we're sending. The platform feels stable, and I appreciate the transparency in monitoring and delivery reports. While I do wish Telnyx offered native WhatsApp integration to support a more complete messaging strategy, the core functionality has met expectations and given me the confidence to continue building on their platform. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/66273/telnyx-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/66273/telnyx-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data