---
description: Review of Swavo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Swavo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/4488/virtual-assistant/software) > [Swavo](/software/662037/Swavo)

# Swavo

Canonical: https://www.softwareadvice.co.nz/software/662037/Swavo

> Swavo is an AI-powered business operating system designed for small and medium-sized service businesses. At its core is Giulia, an AI assistant that manages customer communications across channels such as phone calls, WhatsApp Business, and website chat interfaces. The platform supports industries such as restaurants, dental offices, beauty and wellness centers, auto repair shops, HVAC companies, and technical assistance providers.

The system includes features for handling incoming phone calls on a dedicated number, responding to WhatsApp messages, and engaging with website visitors through voice and chat widgets. Giulia can book appointments and tables, recognize returning customers, provide automatic appointment confirmations, and maintain detailed call histories with transcriptions. Additional features include outbound calling, proactive messaging for confirmations and reminders, and support for multiple simultaneous conversations. Businesses with multiple locations can access tools such as AI-powered call quality assessment and customer mood detection.

Swavo provides a business portal that includes customer relationship management, calendar integration, ticket tracking, and intervention management. It supports configurable automations, online payment collection, and industry-specific configurations tailored to different workflows. The platform ensures data security with GDPR compliance, encrypted communications, and data storage on European Union servers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Swavo

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Start free with the Free plan: no monthly fee, pay-per-use, EUR 10 starting credit, no credit card required. Paid plans: Start EUR 59, Pro EUR 149, Suite EUR 279 per month, plus VAT. Giulia answers on the business phone from the Start plan. Custom plans available on request.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Italian
- **Available Countries**: Italy

## Features

- AI Text Generation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Adaptive Responses
- Agentic Task Execution
- Analytics
- Automated Responses
- Autonomous Task Execution
- Business Process Automation
- Chatbot
- Configurable Workflow
- Confirmations/Reminders
- Conversation Intelligence
- Conversational AI
- Customer Engagement
- Customer Experience Management
- Customer Interaction Automation
- Document Processing

## Integrations (5 total)

- Google Calendar
- Microsoft Outlook
- Stripe Payments
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)
- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)

## Alternatives

1. [Intelswift](https://www.softwareadvice.co.nz/software/525135/Intelswift) — 4.8/5 (24 reviews)
2. [Freshchat](https://www.softwareadvice.co.nz/software/436347/freshchat) — 4.2/5 (178 reviews)
3. [Ada](https://www.softwareadvice.co.nz/software/171805/ada) — 4.7/5 (15 reviews)
4. [Cognigy.AI](https://www.softwareadvice.co.nz/software/206938/cognigy-ai) — 4.8/5 (23 reviews)
5. [CogniAgent](https://www.softwareadvice.co.nz/software/530508/CogniAgent) (0 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/662037/Swavo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/662037-Swavo/> |
| en-AU | <https://www.softwareadvice.com.au/software/662037/Swavo> |
| en-GB | <https://www.softwareadvice.co.uk/software/662037/Swavo> |
| en-IE | <https://www.softwareadvice.ie/software/662037/Swavo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/662037/Swavo> |

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