---
description: Review of Customer Insights Compass Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Customer Insights Compass | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Customer Insights Compass](/software/659198/Customer-Insights-Compass)

# Customer Insights Compass

Canonical: https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass

> Customer Insights Compass is a cloud-based market research tool built for mid-market to enterprise B2B software companies. It helps teams collect, organize, and analyze customer feedback to guide product and business decisions. Core features include survey creation, sentiment analysis, and customizable reporting dashboards, which allow teams to spot trends and prioritize improvements based on real customer input. The platform also offers audience segmentation, so businesses can filter feedback by customer type, region, or product line for more targeted analysis. Customer Insights Compass integrates with common CRM and helpdesk tools, keeping feedback data connected to existing workflows. Support is available via email, live chat, and an online knowledge base with guides and tutorials.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Getwhys

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/659198-Customer-Insights-Compass/> |
| en-AU | <https://www.softwareadvice.com.au/software/659198/Customer-Insights-Compass> |
| en-GB | <https://www.softwareadvice.co.uk/software/659198/Customer-Insights-Compass> |
| en-IE | <https://www.softwareadvice.ie/software/659198/Customer-Insights-Compass> |
| en-NZ | <https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Customer Insights Compass","description":"Customer Insights Compass is a cloud-based market research tool built for mid-market to enterprise B2B software companies. It helps teams collect, organize, and analyze customer feedback to guide product and business decisions. Core features include survey creation, sentiment analysis, and customizable reporting dashboards, which allow teams to spot trends and prioritize improvements based on real customer input. The platform also offers audience segmentation, so businesses can filter feedback by customer type, region, or product line for more targeted analysis. Customer Insights Compass integrates with common CRM and helpdesk tools, keeping feedback data connected to existing workflows. Support is available via email, live chat, and an online knowledge base with guides and tutorials.","image":"https://images.g2crowd.com/display-layer-screenshots/1872887/da4ba0ffa73e86c5ae835320232ad34c5013d69dc76b7e9242b83ad694a8851d.png","url":"https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass","@id":"https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.softwareadvice.co.nz/software/659198/Customer-Insights-Compass#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/4010/conversational-ai-comparison/software","@type":"ListItem"},{"name":"Customer Insights Compass","position":3,"item":"/software/659198/Customer-Insights-Compass","@type":"ListItem"}]}]}
</script>