---
description: Review of Waaru Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Waaru | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Waaru](/software/658107/Waaru)

# Waaru

Canonical: https://www.softwareadvice.co.nz/software/658107/Waaru

> Waaru is a cloud-based WhatsApp Business platform that helps D2C and e-commerce brands, healthcare clinics, hotels, and retail businesses manage customer conversations at scale. Waaru supports automated messaging, broadcast campaigns, shared team inboxes, and contact segmentation, allowing businesses to reach customers and handle support without switching between multiple tools. The platform integrates with popular e-commerce and CRM systems, keeping customer data and order information in one place. Small and mid-sized businesses can use the shared inbox to assign chats to team members and track response times. Automated workflows handle common queries, freeing staff for more complex interactions. The software is deployed entirely in the cloud, requiring no installation. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Narayana Nexus
- **Location**: Bengaluru, US
- **Founded**: 2021

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/658107/Waaru)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/658107-Waaru/> |
| en-AU | <https://www.softwareadvice.com.au/software/658107/Waaru> |
| en-GB | <https://www.softwareadvice.co.uk/software/658107/Waaru> |
| en-IE | <https://www.softwareadvice.ie/software/658107/Waaru> |
| en-NZ | <https://www.softwareadvice.co.nz/software/658107/Waaru> |

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