---
description: Review of SmartReply AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartReply AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [SmartReply AI](/software/657805/SmartReply-AI)

# SmartReply AI

Canonical: https://www.softwareadvice.co.nz/software/657805/SmartReply-AI

> SmartReply AI is a cloud-based social media automation solution built for ecommerce businesses and online advertisers of all sizes running campaigns on Facebook and Instagram. It automates customer engagement by replying to comments and direct messages, launching DM campaigns, removing spam, and delivering personalized product or service recommendations to users.

Core features include AI-generated replies to comments and DMs, direct message campaign tools that reach audiences in their inboxes, automatic removal of spam and unwanted comments, and automated comment engagement that drives additional post activity. AI-driven personalization sends product or service recommendations dynamically based on audience context, helping businesses maintain active and relevant conversations without manual effort.

Ecommerce stores and social media advertisers can use SmartReply AI to keep comment sections clean, respond to customers at scale, and send targeted outreach through DM campaigns. The software integrates directly with Facebook and Instagram. Support options are available to help users get started and manage their automation workflows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: InChargeAds
- **Location**: CHICAGO, US
- **Founded**: 2021

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/657805/SmartReply-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/657805-SmartReply-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/657805/SmartReply-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/657805/SmartReply-AI> |
| en-IE | <https://www.softwareadvice.ie/software/657805/SmartReply-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/657805/SmartReply-AI> |

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