---
description: Review of Jokko Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Jokko | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Jokko](/software/651137/Jokko)

# Jokko

Canonical: https://www.softwareadvice.co.nz/software/651137/Jokko

> Jokko is an omnichannel conversational platform that helps small and medium-sized businesses in e-commerce, healthcare, education, real estate, and services automate customer interactions across multiple messaging channels. It is cloud-based, with a web application and native mobile apps for iOS and Android.

Core features include a unified inbox that consolidates WhatsApp, Instagram, TikTok, Messenger, Telegram, and a web widget in one place. An AI-powered chatbot responds to inbound messages around the clock, including evenings, weekends, and peak periods. Before escalating to a human agent, the chatbot collects key details such as needs, budget, product interest, and appointment requests. Human handoff alerts notify team members when a conversation requires personal attention. An analytics dashboard tracks message volumes, channel performance, and conversions. The mobile app lets teams monitor conversations and view metrics from any location.

Jokko suits SMEs looking to reduce missed messages, qualify leads automatically, and keep human agents focused on high-value interactions. Support options include access to the platform knowledge base, with additional assistance available through the vendor.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Jupiter Analytica
- **Location**: Québec, US
- **Founded**: 2009

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Cape Verde

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/651137/Jokko)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/651137-Jokko/> |
| en-AU | <https://www.softwareadvice.com.au/software/651137/Jokko> |
| en-GB | <https://www.softwareadvice.co.uk/software/651137/Jokko> |
| en-IE | <https://www.softwareadvice.ie/software/651137/Jokko> |
| en-NZ | <https://www.softwareadvice.co.nz/software/651137/Jokko> |

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