--- description: Review of iTRUST Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iTRUST | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Web Based Medical Billing Software](/directory/15/web-based-medical-billing-software/software) > [iTRUST](/software/64613/itrust) # iTRUST Canonical: https://www.softwareadvice.co.nz/software/64613/itrust Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/64613/itrust?page=2) > iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems. Supported in USA, Canada, UK, Australia, India, South Africa. iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone. With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. Social Reviews Hundreds of 5 star reviews and counting\! STREAMLINE CHARTING Save money with custom built exam templates in the cloud EHR that adapt to your requirements. • Customize exam notes based on your workflows. • Massive selection of optometry charting templates built by doctors like yours. • Create timesaver workflows to finalize patient exams faster. • All the exam data you need at a glance on the exam overview. Learn more about charting PRESCRIBE EFFECTIVELY Seamlessly create, send, and manage all patients’ prescriptions. • Transmit RXs to any valid e-Prescribing pharmacy and lab in the world. • Realtime database updating to ensure the most accurate codes and medications. • Auto coding to save physicians time with reducing medical errors. • Easy access to previous prescriptions to gain insights on sequential prescribing patient management. COMMUNICATE EFFORTLESSLY Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls. • Automated and direct messaging promotes a 5 star patient experience. • Easily add or select from system contacts to transmitted reports to. • Customized message templates enables endless marketing opportunities. • Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response MANAGE PATIENT CLAIMS AND BILLING Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights. • Generate and e-submit claims to any clearing house, one at a time or in batches. • Outsource or use in office billing to managed all your claims anyplace anytime. • Interactive reporting tables to track and manage all your insurance balances. • Stay in compliance with our auto coding and pre claim validation features. PROMOTE PATIENT ENGAGEMENT Customize your patients experience when making appointments on your website. • Easily link iTRUST calendar to your website with little or no IT support. • Advance calendar settings to have online patient booking the way you want. • Gain powerful patient insights with customized intake forms to be filled out electronically at home. • Create survey questions to attract more potential patients, and track referral sources. > > Verdict: Rated **5.0/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 151 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: iTRUST - **Location**: Miami, US ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: paid yearly - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada and 108 more ## Features - Appointment Management - Calendar Management - Charting - Check-in/Check-out - Claims Management - Commenting/Notes - Customisable Templates - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Optometrists - HIPAA Compliant - Insurance Management - Inventory Management - Multi-Location - Online Scheduling - Patient Portal - Patient Records Management - Recall Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) ## Related Categories - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Optometry Software](https://www.softwareadvice.co.nz/directory/104/optometry-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) - [Prescription Writing Software](https://www.softwareadvice.co.nz/directory/3425/prescription-writing/software) ## Alternatives 1. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1380 reviews) 2. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (969 reviews) 4. [Jane](https://www.softwareadvice.co.nz/software/86099/jane) — 4.8/5 (534 reviews) 5. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (912 reviews) ## Reviews ### "Overall a great service with a lot of upside" — 5.0/5 > **Deron** | *6 July 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The platform really ties everything together with seamless integration between EHR, billing, and my AI tools, so I really only need one service\! > > **Cons**: Not always the most intuitive to navigate and theres a steeper learning curve for some of the modules. ----- ### "iTRUST is Excellent" — 5.0/5 > **Lindsey** | *6 July 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: They provide the best service. Excellent customer service. I would recommend this company to anyone. > > **Cons**: I don't have anything bad to say about iTRUST. I would recommend this company to anyone. Great customer service. ----- ### "Easy and helpful\!" — 3.0/5 > **Verified Reviewer** | *18 November 2022* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: It was so easy to use and yet so helpful. > > **Cons**: It is not anything that I see as a costumer that I would like to change. ----- ### "Simple and Reliable Platform" — 5.0/5 > **Juan** | *4 May 2026* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use overall and pretty straightforward to navigate. The interface is clean, so it doesn’t take long to figure things out. I also liked that it feels secure and organized, which makes managing information simple. For the price, it offers good value and has the main features you need without being overly complicated. > > **Cons**: There’s not much to dislike overall. Some features could be expanded a bit more, maybe some users could think that. > > Overall, my experience with iTRUST has been very positive. The platform is easy to navigate and doesn’t take long to get used to, which makes everything more efficient. I like how organized everything feels, and it gives a sense of security when managing information. It covers the main features you need without being overly complicated, which I appreciate. There are small areas that could improve, but nothing that takes away from the overall experience. ----- ### "Smooth & Easy Experience with iTrust" — 5.0/5 > **Taylor** | *6 July 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: pro is that the system was very easy to use, and the pricing felt fair for the level of service I received. The process was straightforward from start to finish, and I appreciated that I did not have to spend extra time figuring out how anything worked. > > **Cons**: A con is that the experience felt a little basic, so there was not much room for customization or personalization. It met my needs, but it did not offer many advanced features or options for tailoring the experience to my preferences. > > I had a good experience with iTrust Optical. The system was easy to use and didn’t take long to figure out. The pricing felt fair for the service provided. Customer support was helpful, and communication about my appointment was clear. The features covered everything I needed without being complicated. Everything worked smoothly and quickly, and my visit was well organized. Overall, I would recommend iTrust Optical. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/64613/itrust?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/64613/itrust) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data