--- description: Review of BrightSide Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrightSide | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [BrightSide](/software/64293/brightside) # BrightSide Canonical: https://www.softwareadvice.co.nz/software/64293/brightside Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/64293/brightside?page=2) > BrightSide - Do more. Work less.™ BrightSide is cloud-based vacation rental software for agencies and property managers. It centralizes reservations, rates, housekeeping, maintenance, accounting, employee time clocks, and marketing in one system. It connects directly to Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Homes \& Villas by Marriott Bonvoy, and Hopper, syncing availability, rates, messaging, and reviews to prevent double bookings. All features are included, guest and owner portals, e-signatures, automated guest communications, dynamic pricing, and detailed financial reports. No long-term contract. Starting price is $160 per month. > > Verdict: Rated **4.9/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 28 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Hawkins Computer Services - **Location**: Maryville, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$160.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: BrightSide is a single monthly plan priced by active rental units. Every feature is included, with no add-on fees for texting, email, digital signatures, portals, or integrations, and no long-term contract. Starting price is $160 per month for up to 10 units; smaller portfolios still pay the $160 minimum. Units 1–25 are $16 each Units 26–50 are $12 each Units 51+ are $10 each. Example: 52 units cost $720 per month. A one-time $1,000 setup fee covers installation, setup, and training. Optional data conversion typically ranges from $1,500 to $3,000. Billing is month to month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Availability Management - Billing Rate Management - Booking Management - CRM - Calendar Management - Channel Analytics - Channel Management - Commission Management - Contact Management - Content Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Reports - Customisable Templates ## Integrations (19 total) - BeHome247 - Beyond - BookingPal - Breezeway - Brivo Access - CardConnect - Elavon - NAVIS Suite - Operto - PriceLabs - RemoteLock - ResortCleaning - Revinate - StayFi - Turno ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1623 reviews) 2. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (485 reviews) 3. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1311 reviews) 4. [OwnerRez](https://www.softwareadvice.co.nz/software/344512/ownerrez) — 4.9/5 (271 reviews) 5. [Jurny](https://www.softwareadvice.co.nz/software/347134/jurny) — 4.5/5 (45 reviews) ## Reviews ### "Fantastic Company and Product" — 5.0/5 > **Kelly** | *18 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The company is a small family company that gives personal service. I truly love the ease of use for this product and all the new features that have been added over the years. This is a great value for your Airbnb, VRBO and other hotel management businesses. I also love the additional feature of texting with the guests as a form of communication through this software. > > **Cons**: Unfortunately, they don't have an app for this software which makes working out in the field difficult. > > Absolutely love this software and the people who created it as well as service us on a day to day need when we have questions. ----- ### "Highly Recommend\!" — 5.0/5 > **Amanda** | *25 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy to work with\! Local-personable. Excellent team-easy to use software\! > > **Cons**: Not really much to say here. There are a few features that we are hoping to have, and they are working on implementing if it's possible. > > We have enjoyed our time using BrightSide. The team is fast and friendly and the software is easy to use\! ----- ### "Best Management Software\!" — 4.0/5 > **William** | *13 August 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful. > > **Cons**: Better texting set up would be nice but overall it's very easy to use ----- ### "Best Reservation Software with real, active, and available support for any issues" — 5.0/5 > **Shaun** | *9 August 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business. > > **Cons**: If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it. > > Absolutely love the product and their people ----- ### "Brightside makes our business shine\!" — 5.0/5 > **Amy** | *17 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes. > > **Cons**: I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit. > > With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/64293/brightside?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/64293/brightside) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data