--- description: Review of Maintenance Care Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Maintenance Care | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [Maintenance Care](/software/64149/maintenancecare) # Maintenance Care Canonical: https://www.softwareadvice.co.nz/software/64149/maintenancecare Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/64149/maintenancecare?page=2) > Maintenance Care is a cloud-based solution that helps small to large organizations manage work requests, preventive maintenance and assets. Its work order management system enables users to manage incoming tasks with customized web forms, notes, images and task duration details. Maintenance Care offers a host of features, including asset life cycle, parts and inventory management, dashboards, reporting, document storage and more. Its preventive scheduling functionality helps users handle tasks in progress, scheduled routines, task details and time slots. Additionally, users can attach various forms such as MSDS, training PDFs and safety documentation to tasks. Maintenance Care includes an asset management module that provides details related to purchase, manufacturing, technical specifications, warranty expiration and repair history. It integrates with various third-party applications, including QuickBooks, Wave and Databox. The product is available on a monthly subscription, and support is extended via phone, emails, additional documentation, FAQs and online helpdesk. Maintenance Care offers a mobile app, iMCare, that allows maintenance teams to utilize mobile devices, so they are not tied down to a desktop computer every day. Additionally, Maintenance Care also provides full reporting capabilities for facility management, asset expenses tracking, staff performance management and more. > > Verdict: Rated **4.7/5** by 107 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 107 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GNXCOR - **Location**: Cambridge, Canada - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$225.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Calendar Management - Compliance Management - Contract/License Management - Cost Tracking - Customer Database - Customisable Forms - Customisable Reports - Data Import/Export - Dispatch Management - Document Management - Document Storage ## Integrations (97 total) - ABC Trainerize - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Alexa - AskNicely - BigCommerce - Bird - Birdeye - Buffer - Calendly - CallFire - CallHub - Care ... and 82 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [CMMS Software](https://www.softwareadvice.co.nz/directory/441/web-based/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) - [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software) - [Facility Management Software](https://www.softwareadvice.co.nz/directory/4310/cafm/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1050 reviews) 2. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (755 reviews) 3. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1784 reviews) 4. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (419 reviews) 5. [Fiix](https://www.softwareadvice.co.nz/software/29229/fiix) — 4.5/5 (628 reviews) ## Reviews ### "Review of System" — 4.0/5 > **Scott** | *11 June 2024* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Overall, the system is very easy to use from the user interface standpoint > > **Cons**: Would like to see PM schedules for Monthly, Quarterly, Semi-Annual, Annual tied together more, and would like if they adjusted based on PM closed date. If I take a month to complete one interval and want to push everything back by one month, I need to open 4 different schedules and adjust them individually. > > This is the 6th different CMMS I have used in my career, and I feel like MC is one of the easier to use out of the systems I have experience with. Being an online program, it does not have a noticeable lag in information processing like some online systems do. ----- ### "Best CMMS we have tried" — 5.0/5 > **Derek** | *29 May 2026* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Full functioning CMMS. It is easy to use across PC or mobile platforms. They have a very responsive customer support group, that are even located here in North America\! > > **Cons**: Not much. Perhaps a bit of customizability would be nice, but not really necessary. It would also be nice if they support more languages, but French and Spanish are already there. > > Easy to use and highly functional. We have not had many glitches at all, and the two minor ones we had were dealt with quickly. ----- ### "Its fine, not amazing, but does the job" — 2.0/5 > **Mark** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Simple, it does the job. Not amazing and not super intuitive or fast to use either. Cheaper than competitors. I like the open portal that allows guests to submit tickets without a login, even though this is not secure. > > **Cons**: Not really much customer support. Recently had an upgrade that was not announced and broke functionality in the app and desktop. This was fixed within a few days however. > > Its fine. Another facility reached out to me to ask if I would recommend Maintenance Care, to which I told them 'its fine, I wouldn't recommend it, but it does the bare minimum, so it wasn't my priority to change away', and thats what I'd say here also. ----- ### "Top Performing CMMS - Ready for Compliance" — 5.0/5 > **Justin** | *2 July 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Maintenance Care is a cost-effective CMMS that helps me maintain 26 long-term care and retirement homes in full operational compliance. \[sensitive content hidden\] has been an outstanding resource—always responsive and able to answer all questions effectively. Our training experience has been seamless, and all Environmental Services staff and Care workers have now been trained on Maintenance Care and use it proficiently. We use Maintenance Care for order tracking, work order management, and scheduling tasks in a way that ensures minimal disruption to our residents. I would recommend Maintenance Care and \[sensitive content hidden\] to any company looking to streamline compliance processes. Adam has also been exceptional in supporting scheduling and providing timely information. > > **Cons**: I have no cons to list at this time, when I find something, I will message \[sensitive content hidden\] and she will likely have the solution. > > My overall experience with Maintenance Care has been amazing. The system has significantly improved how we manage compliance and daily operations across multiple long-term care and retirement homes. It has streamlined our work order tracking, maintenance management, and scheduling, making it easier to ensure tasks are completed efficiently without disrupting residents. The platform is user-friendly, easy to train staff on, and has been widely adopted across all departments. Overall, it has been a reliable and valuable tool for our organization. \[sensitive content hidden\] has been an ace up my sleeve, thank you \[sensitive content hidden\]. ----- ### "Maintenance Care was Easy to Setup and Use" — 4.0/5 > **Brad** | *9 October 2025* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: The setup was relatively easy from an administration perspective. The maintenance request portal is easy to navigate from a user perspective. > > **Cons**: The vendor email piece is a bit cumbersome. Also, the daily snapshot could be more user friendly. QR code assignment to locations and assets would be a very nice feature. > > Overall we are happy with our decision to use Maintenance Care. There are enhancements that we would like to see and we understand that some of them are in development. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/64149/maintenancecare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/64149/maintenancecare) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data