--- description: Review of Maintenance Care Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Maintenance Care | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [Maintenance Care](/software/64149/maintenancecare) # Maintenance Care Canonical: https://www.softwareadvice.co.nz/software/64149/maintenancecare Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/64149/maintenancecare?page=2) > Maintenance Care is a cloud-based solution that helps small to large organizations manage work requests, preventive maintenance and assets. Its work order management system enables users to manage incoming tasks with customized web forms, notes, images and task duration details. Maintenance Care offers a host of features, including asset life cycle, parts and inventory management, dashboards, reporting, document storage and more. Its preventive scheduling functionality helps users handle tasks in progress, scheduled routines, task details and time slots. Additionally, users can attach various forms such as MSDS, training PDFs and safety documentation to tasks. Maintenance Care includes an asset management module that provides details related to purchase, manufacturing, technical specifications, warranty expiration and repair history. It integrates with various third-party applications, including QuickBooks, Wave and Databox. The product is available on a monthly subscription, and support is extended via phone, emails, additional documentation, FAQs and online helpdesk. Maintenance Care offers a mobile app, iMCare, that allows maintenance teams to utilize mobile devices, so they are not tied down to a desktop computer every day. Additionally, Maintenance Care also provides full reporting capabilities for facility management, asset expenses tracking, staff performance management and more. > > Verdict: Rated **4.7/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 105 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GNXCOR - **Location**: Cambridge, Canada - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$225.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Calendar Management - Compliance Management - Contract/License Management - Cost Tracking - Customer Database - Customisable Forms - Customisable Reports - Data Import/Export - Dispatch Management - Document Management - Document Storage ## Integrations (97 total) - ABC Trainerize - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Alexa - AskNicely - BigCommerce - Bird - Birdeye - Buffer - Calendly - CallFire - CallHub - Care ... and 82 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [CMMS Software](https://www.softwareadvice.co.nz/directory/441/web-based/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) - [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software) - [Facility Management Software](https://www.softwareadvice.co.nz/directory/4310/cafm/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1005 reviews) 2. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews) 3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (738 reviews) 4. [Fiix](https://www.softwareadvice.co.nz/software/29229/fiix) — 4.5/5 (628 reviews) 5. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (384 reviews) ## Reviews ### "Review of System" — 4.0/5 > **Scott** | *11 June 2024* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Overall, the system is very easy to use from the user interface standpoint > > **Cons**: Would like to see PM schedules for Monthly, Quarterly, Semi-Annual, Annual tied together more, and would like if they adjusted based on PM closed date. If I take a month to complete one interval and want to push everything back by one month, I need to open 4 different schedules and adjust them individually. > > This is the 6th different CMMS I have used in my career, and I feel like MC is one of the easier to use out of the systems I have experience with. Being an online program, it does not have a noticeable lag in information processing like some online systems do. ----- ### "Maintenance Care was Easy to Setup and Use" — 4.0/5 > **Brad** | *9 October 2025* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: The setup was relatively easy from an administration perspective. The maintenance request portal is easy to navigate from a user perspective. > > **Cons**: The vendor email piece is a bit cumbersome. Also, the daily snapshot could be more user friendly. QR code assignment to locations and assets would be a very nice feature. > > Overall we are happy with our decision to use Maintenance Care. There are enhancements that we would like to see and we understand that some of them are in development. ----- ### "Its fine, not amazing, but does the job" — 2.0/5 > **Mark** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Simple, it does the job. Not amazing and not super intuitive or fast to use either. Cheaper than competitors. I like the open portal that allows guests to submit tickets without a login, even though this is not secure. > > **Cons**: Not really much customer support. Recently had an upgrade that was not announced and broke functionality in the app and desktop. This was fixed within a few days however. > > Its fine. Another facility reached out to me to ask if I would recommend Maintenance Care, to which I told them 'its fine, I wouldn't recommend it, but it does the bare minimum, so it wasn't my priority to change away', and thats what I'd say here also. ----- ### "LCM Review" — 4.0/5 > **Austin** | *5 December 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The biggest thing is being able to track work orders through the mobile app in real time. This allows us as a team to communicate with out having to run and find the other person to ask questions. I wish the mobile app had more versatility similar to the desktop version and the interface on the app is kind of stale to look at. > > **Cons**: Not being able to create custom forms ourselves and having to pay to have one created. I have tried to use detsets as replacement but I am limited to a creating a limited amount of questions and does not fulfil our need. I would love it if we were able to create our own forms. > > Overall I think the program is great\! It is definitely better than the program we were using but a much higher price point. Not saying it isn't worth every penny but there is a very large learning curve for how much we are paying for it and that is with a discount. I wish the program was more user friendly and not so much of a learning curve to understand everything that the program can do. I under stand a lot of the program but trying to explain some things to my older co workers that they are not understanding because they do not have a computer background is frustrating. ----- ### "Work flow ease." — 5.0/5 > **Mathew** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It puts all your Maintenance work orders and Preventative maintenance programs in one easy to access place. The system was easy to learn and relatively inexpensive. Customer support is quick and very helpful with any problems you may have. > > **Cons**: You have to be carful setting up your assets and Detsets as you are very limited on what you can delete once it is saved. You also depending on the size of facility you manage are limited on how many detsets you can have so that makes not being able to delete that much more difficult. I noticed that anything you set up with a table matrix is very difficult to print as it does not give you a pdf version for printing. > > Maintenance care is a great program that will help your facility manage work orders, preventative maintenance programs and assets. We do not use invoicing but I'm sure it would also help out for those that do. I hope to get around to using the parts and ordering systems but for now We do not use them. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/64149/maintenancecare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/64149/maintenancecare) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data