---
description: Review of HoverBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HoverBot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [HoverBot](/software/638885/HoverBot)

# HoverBot

Canonical: https://www.softwareadvice.co.nz/software/638885/HoverBot

> HoverBot is a cloud-based AI chatbot solution built for ecommerce teams and online marketplace operators. It handles routine customer questions automatically, reducing support ticket volume so agents can focus on complex cases. When a conversation requires human attention, HoverBot escalates it to a live agent with full context attached.

Core features include a knowledge base that answers questions from uploaded files, text, and URLs; conversational lead qualification that guides visitors through qualification flows and syncs data to a CRM; and an analytics dashboard that surfaces unresolved intents, knowledge gaps, resolution rates, and customer satisfaction scores. A guardrail system blocks out-of-scope requests, and built-in PII masking detects and redacts sensitive information before any data is processed. Role-based access lets support, marketing, and engineering teams each work from a shared dashboard with permissions scoped to their role.

HoverBot is deployed as a cloud-based web chat widget that can be embedded on websites and in apps. It supports multi-tenant configuration and scales to thousands of concurrent conversations. Support options for users include structured analytics and audit logs to help teams monitor performance and identify areas for improvement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HoverBot
- **Location**: Singapore, San Marino
- **Founded**: 2025

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: Singapore

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/638885/HoverBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/638885-HoverBot/> |
| en-AU | <https://www.softwareadvice.com.au/software/638885/HoverBot> |
| en-GB | <https://www.softwareadvice.co.uk/software/638885/HoverBot> |
| en-IE | <https://www.softwareadvice.ie/software/638885/HoverBot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/638885/HoverBot> |

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