---
description: Review of NAVIS Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NAVIS Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software for Hotels](/directory/339/hospitality-hotel-resort-crm/software) > [NAVIS Suite](/software/63885/navis-rezforce)

# NAVIS Suite

Canonical: https://www.softwareadvice.co.nz/software/63885/navis-rezforce

> Navis Marketing Suite is a cloud-based marketing platform designed to help businesses in the hospitality industry automate, deliver and measure personalized communications among guests and reservation inquiries. It comes with an integrated list management module, which lets hotel supervisors manage and update all information about leads and guests on a unified dashboard.


Key features of Navis Marketing Suite include email templates, automated messages, surveys, personalization and preference management. It provides a drag-and-drop editor, which enables administrators to quickly create targeted emails using text, images and call-to-action buttons. Additionally, businesses can measure and gain insights into guests' experiences by sharing surveys with clients.


Navis Marketing Suite facilitates integration with business property management systems to streamline communications and follow-ups with past guests and not-booked prospects. Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NAVIS CRM
- **Location**: Bend, US
- **Founded**: 1987

## Commercial Context

- **Pricing Details**: Contact NAVIS CRM for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- Booking Notes
- CRM
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Commission Management
- Contact Management
- Customer Support
- Customisable CTAs
- Dashboard
- Drip Campaigns
- Email Templates
- Lead Management
- Marketing Automation
- ROI Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Template Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [CRM Software for Hotels](https://www.softwareadvice.co.nz/directory/339/hospitality-hotel-resort-crm/software)

## Related Categories

- [CRM Software for Hotels](https://www.softwareadvice.co.nz/directory/339/hospitality-hotel-resort-crm/software)
- [Gaming and Casino CRM Software](https://www.softwareadvice.co.nz/directory/340/gaming-casino-crm/software)
- [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software)
- [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software)
- [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software)

## Alternatives

1. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6035 reviews)
2. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17603 reviews)
3. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5822 reviews)
4. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3050 reviews)
5. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews)

## Reviews

### "Great property management software for call tracking and lead management\!" — 5.0/5

> **Alaina** | *30 April 2018* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Narrowcast is very user-friendly and easy to use. The support staff at Navis is always eager to help with any training needs and extremely efficient. They give you real training tools for you to be successful.
> 
> **Cons**: The only downside is that the cost of the software is higher than most other companies that offer similar software.
> 
> Customer lead management and reservation call training were the main features of the software that I used. I love the Navis product and their support staff are the best in the business\!

-----

### "Navis Narrowcast" — 5.0/5

> **Verified Reviewer** | *27 November 2018* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of use, great for rez managers to manage day to day operations of their call centers, good supply of different reports, giving you the upper hand in analyzing real, live data not only on a day by day, but even hour by hour of the operation, helping you to make necessary changes with staffing or offers.
> 
> **Cons**: Possibly the cost, the company i worked for, constantly talked about the price, but in reality for any manager that has used this product, is really worth the price.
> 
> Overall, Navis is not just a product you purchase, is really a partner, their support team is superb, always looking for ways to help, reviewing data alongside the companies,  great company and great people. Top notch customer service.

-----

### "Navis simplifies communicating with renters." — 5.0/5

> **Alyssa** | *8 February 2024* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: I liked that Navis made it simple to track my communication with renters.  I could easily follow up with renters that I had not heard back from or remind them of payment due dates.
> 
> **Cons**: My least favorite part was when Navis malfunctioned.
> 
> My overall experience with Navis Suite was positive and simplified communicating with renters and tracking past communications.

-----

### "Tracking Calls and Sales" — 5.0/5

> **Barbara** | *4 October 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to track and monitor calls along with sales call leads. Tracking sales calls and leads along with being able to cold call allow our sales team to meet sales goals.
> 
> **Cons**: Overall, we have nothing negative to say.  The price is a little high, but well worth it. They offer many tools and options.
> 
> Great sales tool. We loved using Navis, it is a great software.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/63885/navis-rezforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/navis-rezforce-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/63885/navis-rezforce> |
| en-GB | <https://www.softwareadvice.co.uk/software/63885/navis-rezforce> |
| en-IE | <https://www.softwareadvice.ie/software/63885/navis-rezforce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/63885/navis-rezforce> |

-----

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