---
description: Review of Magicdesk AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Magicdesk AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Magicdesk AI](/software/636257/Magicdesk-AI)

# Magicdesk AI

Canonical: https://www.softwareadvice.co.nz/software/636257/Magicdesk-AI

> Magicdesk AI is a customer support automation platform built for businesses in the restaurant, hospitality, and travel industries, as well as small to midsize businesses across service-focused sectors. The software is cloud-based, so no installation is required. Core features include AI-powered chat that handles common customer inquiries automatically, ticket management to organize and track support requests, and conversation history so agents have full context when stepping in. These tools help support teams reduce repetitive workload and respond to customers more consistently. Businesses can also set up automated responses for frequently asked questions, keeping customers informed around the clock without additional staffing. Support for Magicdesk AI users is available through email and an online knowledge base, giving teams resources to get started and troubleshoot issues as they arise.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Magicvisor

## Commercial Context

- **Target Audience**: Self Employed
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/636257/Magicdesk-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/636257-Magicdesk-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/636257/Magicdesk-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/636257/Magicdesk-AI> |
| en-IE | <https://www.softwareadvice.ie/software/636257/Magicdesk-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/636257/Magicdesk-AI> |

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