---
description: Review of Listen Labs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Listen Labs | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Listen Labs](/software/631052/Listen-Labs)

# Listen Labs

Canonical: https://www.softwareadvice.co.nz/software/631052/Listen-Labs

> Listen Labs is an end-to-end qualitative research platform that helps enterprise and mid-market organizations in technology, retail, and consumer goods conduct user interviews and synthesize findings at scale. The software is cloud-based, making it accessible from any modern web browser without local installation. Core features include AI-assisted interview moderation, automatic transcription, theme tagging, and insight summarization — helping research teams move from raw conversations to structured findings faster. Listen Labs also supports multilingual research, allowing teams to gather feedback from participants across different regions. Compliance with internationally recognized security and privacy standards is built into the platform, giving organizations confidence when handling sensitive participant data. Support is available through email, live chat, and an online knowledge base, covering onboarding, troubleshooting, and best practices for qualitative research workflows. Small research teams and large enterprise organizations alike can use Listen Labs to reduce manual analysis work and keep stakeholder-ready insights organized in one place.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Listen Labs
- **Location**: San Francisco, US
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Interview Moderation
- AI-Powered Question Generation
- Adaptive Survey Logic
- Automated Panel Recruitment
- Create natural conversation flows that feel like human interactions rather than traditional form-based surveys
- Cross-Platform Study Design
- Embed and present various media types including images, videos, prototypes, or websites for participant evaluation
- Global Participant Access
- Incentive Automation
- Intelligent Screener Management
- Multi-Modal Study Templates
- Research Objective Optimization

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/631052/Listen-Labs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/631052-Listen-Labs/> |
| en-AU | <https://www.softwareadvice.com.au/software/631052/Listen-Labs> |
| en-GB | <https://www.softwareadvice.co.uk/software/631052/Listen-Labs> |
| en-IE | <https://www.softwareadvice.ie/software/631052/Listen-Labs> |
| en-NZ | <https://www.softwareadvice.co.nz/software/631052/Listen-Labs> |

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