--- description: Review of brightwheel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: brightwheel | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Gradebook Software](/directory/4150/gradebook/software) > [brightwheel](/software/63033/brightwheel) # brightwheel Canonical: https://www.softwareadvice.co.nz/software/63033/brightwheel Page: 1 / 132\ Next: [Next page](https://www.softwareadvice.co.nz/software/63033/brightwheel?page=2) > brightwheel is a cloud and mobile-based childcare solution that simplifies administrative tasks, automates billing, and enhances family communication. Key features include check-in/out feature, intuitive parent communications, and simple activity logging for digital daily sheets. The platform also assists with back-end business management, reporting, and data management. brightwheel also enhances communication with a messaging system for updates and sharing milestones. It offers tools for curriculum creation and progress sharing. > > Verdict: Rated **4.7/5** by 3257 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3257 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: brightwheel - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Pricing Details**: Please contact brightwheel for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Scheduling - Client Portal - Communications Management - Contact Database - Customer Accounts - Daily Reports - Data Import/Export - Data Security - Document Management - Document Storage - Electronic Payments - Employee Management - Enrollments/Onboarding - Event Calendar ## Integrations (3 total) - Birdeye - Gusto - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Gradebook Software](https://www.softwareadvice.co.nz/directory/4150/gradebook/software) ## Related Categories - [Gradebook Software](https://www.softwareadvice.co.nz/directory/4150/gradebook/software) - [Class Registration Software](https://www.softwareadvice.co.nz/directory/4580/class-registration/software) - [School Administration Software](https://www.softwareadvice.co.nz/directory/4685/school-management/software) - [Child Care Software](https://www.softwareadvice.co.nz/directory/4654/child-care/software) ## Alternatives 1. [Procare Solutions](https://www.softwareadvice.co.nz/software/119363/procare) — 4.6/5 (2809 reviews) 2. [Lillio](https://www.softwareadvice.co.nz/software/22538/himama) — 4.6/5 (3623 reviews) 3. [Daily Connect](https://www.softwareadvice.co.nz/software/80682/daily-connect) — 4.8/5 (306 reviews) 4. [Playground](https://www.softwareadvice.co.nz/software/329484/playground) — 4.8/5 (194 reviews) 5. [Famly](https://www.softwareadvice.co.nz/software/59550/famly) — 4.7/5 (264 reviews) ## Reviews ### "Daycare Communication" — 5.0/5 > **Stephanie** | *24 July 2026* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: Easy-to-use, intuitive app Real-time updates throughout the day Daily reports for meals, naps, diaper changes, and activities Photos and videos provide peace of mind Direct messaging with teachers Instant notifications for announcements and reminders Simple check-in and check-out process Convenient online billing and payments Attendance tracking Secure communication platform Keeps all childcare information in one place Accessible from anywhere on your phone Makes it easy to stay involved while at work > > **Cons**: Frequent notifications can become overwhelming if not customized Some features depend on how consistently the daycare staff updates the app Photo and activity updates may vary by classroom or teacher Requires a stable internet connection for real-time updates Message threads can become cluttered over time Billing features vary depending on how the childcare center uses the platform Older updates can sometimes be harder to find Limited customization for notification preferences > > As a parent, Brightwheel has made it so much easier to stay connected with my child's daycare and feel involved throughout the day. I love receiving real-time updates, photos, and messages that let me know how my child is doing while I'm at work. It gives me peace of mind knowing I can check in at any time. The app is very easy to navigate, and everything I need is in one place—from daily reports and activity updates to attendance, billing, and direct communication with teachers. I especially appreciate the photo updates because they allow me to see my child learning, playing, and having fun throughout the day. Communication through Brightwheel is quick and convenient. Instead of relying on paper notes or waiting until pickup, I can message teachers directly and receive important announcements instantly. Billing and payments are also simple to manage, making the overall experience even more convenient. Overall, Brightwheel has helped me feel more connected to my child's daily experiences and has made communication with their daycare seamless. I highly recommend it to any parent looking for an easy, reliable way to stay informed and engaged. ----- ### "Brightwheel has what we needed and more\!" — 5.0/5 > **Rachel** | *9 April 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: It houses all of the features we need for our child care program. Attendance, parent communications, staff information, student information and more\! > > **Cons**: The set up of facility rooms is a little difficult to make work with our AM and PM schedule of students. > > The onboarding process was very smooth and the Brightwheel team was very helpful\! After using Brightwheel for months now the team is still helpful anytime I have questions and they are quick with responses. I enjoy using Brightwheel in our program. ----- ### "Brightwheel- more added to the platform each year\!" — 4.0/5 > **Lisa** | *27 May 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: We love that brightwheel now allows for enrollment paperwork to be signed digitally and for fees to be collected through the app. It is one less thing for us to manage. Parents continue to love having all of the information and daily updates about their child in one place. > > **Cons**: Our teachers have complained that when they make a mistake in a group log there is no way to edit it at the group level. They have to correct each child's log. > > Our families love it and teachers like the ease with which they can interact all digitally. We also like the updated enrollment features. ----- ### "TALK ABOUT IT" — 5.0/5 > **Kristie** | *7 March 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: BILLING TO THE PARENTS IS EASY AND GETTING PAYMENTS DOCUMENTED IS GREAT. I ALSO LIKE THE COMMUNICATION TO AND FROM PARENTS > > **Cons**: HAVENT LEARNED EVERYTHING THAT BRIGHTWHEEL HAS TO OFFER > > DONT LIKE CHATTING I WANT TO CALL AND TALK ----- ### "Office Manager/Designated Employee" — 4.0/5 > **Christine** | *7 March 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The useful features and that the application is very user-friendly. > > **Cons**: Customer Service, not being able to get a REAL person on the phone. I feel like text or email are fine for small issues, but bigger issues may get lost in translation via email or text. Also, texting and emailing are time-consuming, especially for someone in a preschool who has to constantly be moving. > > Mostly positive. As I mentioned before, the applications are easy to use. ----- Page: 1 / 132\ Next: [Next page](https://www.softwareadvice.co.nz/software/63033/brightwheel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/63033/brightwheel) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data