--- description: Review of Snapforce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Snapforce | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Account Management Software](/directory/3606/account-management/software) > [Snapforce](/software/6245/snapforce-crm) # Snapforce Canonical: https://www.softwareadvice.co.nz/software/6245/snapforce-crm Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/6245/snapforce-crm?page=2) > Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the solution. At the core of this system is the sales automation module. In addition, it offers integrated functionality for marketing automation, customer service and support, Web self-service, call center, field service, social CRM, help desk, channel management and knowledge management. Snapforce offers call center employees immediate access to complete customer profiles with information like calls, emails and notes to learn about customers, track previous interactions and monitor patterns. Snapforce will automatically log all calls made by agents from their office or morbile phones. Using this information, managers can then report on business using real-time call volume metrics. It is available on a per user per month subscription basis. > > Verdict: Rated **4.1/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 24 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SnapForce Technologies - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starts at $12 per user Additional Add-on's available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Portuguese, Russian, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands and 49 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Asset Lifecycle Management - Assignment Management - Automatic Call Distribution - Billing & Invoicing - Blended Call Centre - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Call Monitoring ## Integrations (9 total) - Constant Contact - Gmail - Mailchimp - Meta for Business - Microsoft Outlook - PayPal - QuickBooks Online Advanced - Twitter/X - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) ## Related Categories - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software) - [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews) 4. [Flowlu](https://www.softwareadvice.co.nz/software/109770/flowlu) — 4.8/5 (387 reviews) 5. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1294 reviews) ## Reviews ### "Helps me to run my business" — 5.0/5 > **Phil** | *4 December 2016* | Recommendation rating: 10.0/10 > > **Pros**: Not restrictive, customizable regardless of your industry. > > **Cons**: After almost 2 years, there is nothing I am unhappy with. > > I manage relationships with hundreds of regional restaurant customers, as well as managing my 14 delivery drivers - I don't know how I would do that without Snapforce. It is usually the first thing I do when unlocking my phone every morning. Really is apart of our organization. ----- ### "good product, good value" — 5.0/5 > **Timothy** | *17 March 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, being able to look up people by phone or email is also helpful. > > **Cons**: When I have several entries for a client, I have to click on each one to see what's there. It would be nice to have once screen I could scroll through to see all notes without clicking each entry. > > The drip marketing is the big thing. ----- ### "Horrible CRM\!\!\!\!\!\!\!\!\!\!\!\!\!\!" — 1.0/5 > **Paul** | *11 June 2020* | Machinery | Recommendation rating: 0.0/10 > > **Pros**: Nothing is good. I have nothing absolutely positive to say about this CRM > > **Cons**: Tasks don't work, sorting contacts doesn't work, saving tasks doesn't work, emails don't show up on timeline, very, very not user friendly. > > Horrible experience. Not all the data was transferred, basic functions don't work, be careful not to choose this CRM for your company ----- ### "Very pleased with Snapforce" — 5.0/5 > **Jean** | *6 December 2020* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Easy to get off the ground, took us only a few hours to get everything setup the way we needed it. The intricacies of our phone system took a little longer but worth it. Support team was very helpful and a pleasure to work with. > > **Cons**: We wanted an easy way to white label the domain name of the system, but wasn't able to do it without changing something on our dns. Not a big deal but a little tricky to do. > > Pleasant experience, the support team is helpful and responsive. ----- ### "SnapForce Review" — 4.0/5 > **Rafael** | *22 February 2021* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to use for my sales team, lead tracking and monitoring through stages from Cold to Hot Lead is super easy. > > **Cons**: I thought it would have more features, but again, for what we needed, we were able to optimize it to work properly. Its really inexpensive and you are able to get a ton out of it. Its just not one of the most sophisticated software's out there, but its definitely the most affordable. > > For tracking basic leads and the stages of the leads from the moment they come in to the moment we either close them or move them to unqualified, SnapForce serves its purpose. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/6245/snapforce-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/6245/snapforce-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data