--- description: Review of ISI Core Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ISI Core | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Insurance Policy Software](/directory/3320/policy/software) > [ISI Core](/software/61199/isi-enterprise) # ISI Core Canonical: https://www.softwareadvice.co.nz/software/61199/isi-enterprise Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/61199/isi-enterprise?page=2) > ISI Core (formerly ISI Enterprise) is a comprehensive P\&C insurance platform that helps carriers and MGAs get results through every step of the insurance lifecycle. Our solution unites Policy Administration, Billing, Claims, Accounting, and Reinsurance with configuration and analytics tools, extended by ISI AI and ISI Portal. With ISI Core, insurers can better manage risk through enhanced underwriting precision and exposure management. They can unlock insights with unified, real-time data across the enterprise. ISI Core helps enhance operational efficiency by streamlining customer, team, and broker experiences. It also enables insurers to drive sustainable growth by launching products faster while lowering total cost of ownership. Available as a full suite or standalone modules, ISI Core delivers a proven path from implementation to impact, helping insurers and MGAs better manage risk, enhance efficiency, and achieve sustainable growth. > > Verdict: Rated **4.2/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 12 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Insurance Systems - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Other - **Pricing Details**: Pricing is tailored to each insurer’s and MGA's needs and may vary by scope, line of business, and implementation approach. We offer flexible pricing models, including options with lower implementation fees, typically paired with an annual recurring fee. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Management - Audit Trail - Billing & Invoicing - Broker/Agent Portal - Cancellation Tracking - Carrier Upload - Case Management - Claims Management - Claims Tracking - Client Management - Commercial Lines - Commission Management - Comparative Insurance Rating ## Integrations (1 total) - Paymentus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Insurance Policy Software](https://www.softwareadvice.co.nz/directory/3320/policy/software) ## Related Categories - [Insurance Policy Software](https://www.softwareadvice.co.nz/directory/3320/policy/software) - [Insurance Rating Software](https://www.softwareadvice.co.nz/directory/3377/insurance-rating/software) - [Claims Management Software](https://www.softwareadvice.co.nz/directory/3405/claims-management/software) - [P\&C Insurance Software](https://www.softwareadvice.co.nz/directory/4290/p%26c-insurance/software) - [Insurance Agency Software](https://www.softwareadvice.co.nz/directory/4506/insurance/software) ## Alternatives 1. 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Their customer support is efficient, timely and very receptive to suggestions or new ideas. Their knowledge and understanding of insurance is really excellent. > > **Cons**: Most of the time, reinsurance calculation works really well in almost all scenarios except for those really complex situations that require manual intervention from the user. ----- ### "It is good in many ways, especially for simple, non-program policies." — 4.0/5 > **Darlene** | *29 May 2017* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Customer Support is great. The ISI team is prompt and efficient. Reinsurance calculation works for at least 90% of our situations. Only complicated reinsurance situations require user manipulation. We can do some internal configuration changes ourselves. Once users have been trained, it is reasonably simple to use. > > **Cons**: Enterprise is not intuitive for a new user in terms of adding new locations or items. The user interface is clunky for maneuvering to locations, items, and coverages. The inability to move windows is frustrating for users. Slow response for large program policies is a frustration for users. Certain changes which would seem to be easy drop-down option changes (e.g. in Activity Central) are base code changes which means a lot of work to change it. The release management for large changes is complicated (e.g. merging feature branch to QA, then we must regression test after the merge). OOSE transactions are challenging for our large programs in particular. I receive feedback from users that searching is confusing. The problem is that when people search for client number in a policy number field, the (interim) policy number that was generated when a new policy was set up is also return. This is confusing because the client number is not the same as the system generated new business policy number. Although I understand why it happens, the users don't and they think there is a bug in the search function. It would be good to come up with a solution for this. Naming of rating and rule tables is inconsistent. > > Effective policy management system which handles our reinsurance needs adequately. ----- ### "Tickets tend to remain outstanding for long periods of time" — 4.0/5 > **Cindy** | *1 June 2017* | Insurance | Recommendation rating: 5.0/10 > > **Pros**: the new system implementation has brought about many efficiencies for all departments and we continue to realize more efficiencies as we continue to use the system and expand our development opportunities with ISI. > > **Cons**: as with any new system implementation, there have been some ups and downs but overall the downside of development and implementation have not been critical. The benefits of the new operating system far outweigh any of the issues that we incurred during development and implementation. > > Broker Module ----- ### "We've experienced meaningful improvements in processing efficiencies." — 4.0/5 > **Jennifer** | *1 June 2017* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I like the functionality of the software - if there is something I require, ISI has probably thought of it. If they have not thought about it, they are receptive to new ideas. > > **Cons**: The current user interface is not great but that's getting an update this year\! Otherwise, everything is falling into place. Base reports would be my next 'room for improvement' area. ----- ### "Easy to use - not using to it's full capacity yet" — 4.0/5 > **Val** | *1 June 2017* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Many increased efficiencies - fully integrated - more data captured - more user controls to prevent errors > > **Cons**: Out of Sequence endorsements not working correctly yet - Reports not working correctly - Processing time for searches on large policies - comparability issues with different search engines > > Commercial packages - automated Letters automatically generated Less room for errors with more controls in place Activity Central - we are not using it to its potential - but will gain even more efficiency once we use it fully ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/61199/isi-enterprise?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/61199/isi-enterprise) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data