--- description: Review of Phorest Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Phorest | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Retail Accounting Software](/directory/31/accounting-software/software) > [Phorest](/software/60919/phorest) # Phorest Canonical: https://www.softwareadvice.co.nz/software/60919/phorest Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/60919/phorest?page=2) > Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salon-branded app for mobile phones and tablets. Phorest features online booking which allows salon staff to manage bookings from the salon’s website and through Facebook. Once an appointment is booked, it gets updated in the system automatically to help reduce overbooking. Phorest features "Client ReConnect" which allows users to send automated emails to customers based on their booking histories. The software also offers a point-of-sale module which helps users to record all their sales and orders in a single place and maintain a cash register. With the help of a stock control module, users receive notifications when inventory levels are low. > > Verdict: Rated **4.8/5** by 431 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 431 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Phorest Software - **Location**: Cranford, US - **Founded**: 2005 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Monthly payment. Pricing depends on requirements. Contact Phorest for a price quote or product demo. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, German - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Booking Management - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Client Profiles - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer History ## Integrations (1 total) - Instagram ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Retail Accounting Software](https://www.softwareadvice.co.nz/directory/31/accounting-software/software) ## Related Categories - [Retail Accounting Software](https://www.softwareadvice.co.nz/directory/31/accounting-software/software) - [Massage Therapy Software](https://www.softwareadvice.co.nz/directory/4552/massage-therapy/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) - [Tablet POS Software](https://www.softwareadvice.co.nz/directory/1451/tablet-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) ## Alternatives 1. [DaySmart Salon](https://www.softwareadvice.co.nz/software/152899/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Aura Salonware](https://www.softwareadvice.co.nz/software/212392/aura-salonware) — 4.6/5 (83 reviews) 3. [GlossGenius](https://www.softwareadvice.co.nz/software/179440/glossgenius) — 4.8/5 (348 reviews) 4. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (300 reviews) 5. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (567 reviews) ## Reviews ### "The best program we've used in 20 years." — 5.0/5 > **Sheridan** | *13 August 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: It has almost every feature we need and being able to actually utilize the features is simple. Their customer support is generally very prompt with a consistent resolution. I love being able to know and talk to real people. Love being a part of their beta programs to give feedback on what they're innovating, it feels like a partnership because they truly care about the user experience and make adjustments when needed. > > **Cons**: Going from salon biz where Aveda plus was integrated, we'd love to see integration in the future but it was certainly not a dealbreaker. It's held our desk staff accountable, and we see so many MORE enrollments without the integration. Can't imagine the success we'd have if we did have it though. > > A very positive and consistent experience. We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that benefit everyone. ----- ### "Excellent salon- Spa Salon Software System" — 5.0/5 > **Adriana** | *12 February 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Excellent appointment management system as well as POS security, their online booking system helps us a lot to save time and money. It keeps us organized with our payroll and Spa management. > > **Cons**: I couldn't mention anything at the moment, so far we are very happy for choosing Phorest as our main Salon system software > > We are very happy with the switch weed from ClienTrak software. We were hesitant in changing our Salon Software System but we are now glad we made the move ----- ### "Poor customer care" — 3.0/5 > **Monique** | *25 June 2019* | Writing & Editing | Recommendation rating: 0.0/10 > > **Pros**: Client management Client connect Email marketing > > **Cons**: US customer support is awful\! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better. Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use. When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous. > > As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base. ----- ### "Why Phorest rules\!" — 5.0/5 > **Brenda** | *13 February 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Phorest is a game changer as far as being software that I feel like PARTNERS with me to bring the best experience to and for our guests as well as our team members. The customer support is second to none and it is easy to find answers when I need them. Phorest is always upgrading features and listens to our feedback to help streamline their systems in a way that no other company I deal with does. > > **Cons**: Because you normally run so smoothly, when there are bugs or issues with the software I rarely consider that the problem is within Phorest and assume user error. > > The onboarding folks work very hard to make what can be an overwhelming process manageable as well as creating videos on how to do everything and anything so when issues arise, it is normally because someone didn't follow the easy to read or watch videos\! The support I feel as an owner is second to none. I highly recommend\! ----- ### "Another Review" — 4.0/5 > **Mario** | *17 February 2026* | Retail | Recommendation rating: 5.0/10 > > **Pros**: That it is an all in one software service. It's great that I don't have to go through multiple companies to keep my business running smoothly. security seems pretty good and haven't had any bugs or issues with the software itself. Online booking has been great and the fact that we can requests deposits for first time client's and also give them a policy notice for no/shows-late appointment. > > **Cons**: The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response isn't quick or just told we can't do that. I have used other scheduling softwares before that are way more user friendly and I feel like Phorest should do some more research on other platforms to see how they work well and incorporate that into their own. Reports have also been really hard to find, read and understand. > > It's been going well so far. I think there are some things that can be changed to make it more user friendly. I was told that I would get business support through my journey and I have yet to get that. I have been flying solo and I'm sure I'm not utilizing things correctly to help improve business. It would be great to have more 1 on 1's to show what phorest can actually do for your business. I don't think I would pay more or move up in tier for what I'm getting. ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/60919/phorest?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/60919/phorest) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data