About My Clients Plus

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management. My Clients Plus’ key features comprise therapy billing, client portal, to-do list, therapy notes, reporting and practice management. Its client portal tool is used to schedule and process credit cards, remind text or voice appointments, complete online clinical intake forms, send and receive messages with file attachments, receive automatic account updates, conduct HIPAA-compliant video conferences, disclose email statements and others. The platform also comes with Wiley Practice Planners that allow users to complete clinical documentations. The platform also provides therapy templates for healthcare providers which are iPad and tablet computers optimized. Pricing of the platform is based on a monthly subscription and support is extended via phone and email.
My Clients Plus Software - Help
My Clients Plus Software - New client
My Clients Plus Software - Progress notes
My Clients Plus Software - Treatment planning
My Clients Plus Software - Help - thumbnail
My Clients Plus Software - New client - thumbnail
My Clients Plus Software - Progress notes - thumbnail
My Clients Plus Software - Treatment planning - thumbnail

My Clients Plus pricing

My Clients Plus does not have a free version but does offer a free trial. My Clients Plus paid version starts at US$24.95/month.

Starting Price:
US$24.95/month
Pricing Details:
Standard plan: $24.95/month 15% discounts are available for paying annually.
Free Version:
No
Free trial:
Yes

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My Clients Plus Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
5
5 reviews of 179 View all reviews
Matt C.
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2018

My Clients Plus is best product on the market.

My company has been associated with My Clients Plus for the past 11 years and services over 180 practices across the nation. During that period of time, we've had the opportunity to change software vendors that offered incentives and benefits that MCP didn't offer at that time. However, we never made a change because of the ability to MCP improve their product in order to improve on what their competitors offered.
What stands out and is most important about work with MCP is the consistently high level of client service they provide. Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.
This aspect of a relationship should not be overlooked because when it comes down to it, the various software vendors all have similar features. When you need someone or something addressed immediately, MCP has always stepped-up and resolved it in a minimal amount of time. I can't say enough about how wonderful it is to work with this company. Give them a shot, you will not be disappointed!

Pros

The learning curve, the ease of use and most importantly the service the company provides it's users.

Cons

There is nothing I can think of. Any time there has been a concern, MCP does whatever it takes to resolve the issue as quickly as possible.

Tracey S.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2021

owner/therapist

i've left for other systems and always come back to mcp

Pros

ease of use - intuitive. The ability to customize the coding and fields.

Cons

reporting - i would like a custom report

Alternatives Considered

SimplePractice

Reasons for Choosing My Clients Plus

took recommendation of peer

Reasons for Switching to My Clients Plus

I like the flow and ease of use. I also like the ability to customize the fields for my use and understanding.
Tracy F.
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 4/10/2021

Advise on being user friendly

I do really love the ease of the system. I have used it for the past 6 years. I would just like to see some changes for it to help us grow as a business. I love the customer support we receive. [SENSITIVE CONTENT] usually helps me and she is the best.

Pros

This product is easy to use and the customer support I get from [SENSITIVE CONTENT]
is amazing. However there are a few features needed to better the portal. I love the ease of use and support.

Cons

Some of the Cons of this software are... Invoicing is not so user friendly. I should be able to do a date range and print up all invoices at once with all dates of service showing for date range not just a total. I should not have to go in and manually do all 200 of each providers client invoices. Also no ease of access for applying rebilled payments and updates. It is not easy to update a corrected claim and chop out the previous portion so that the client understands why it was billed out twice. Also when a clients payment is taken through instamed it should show up right in their account on MC+. We have to run the payment on Instamed and then have to apply through MC+.

Kathy H.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 4/10/2021

Psychiatry Use

Overall it has been good. They have added a lot of features since we started using it 12 years ago. It is easy to use. Wish it had prescription integration.

Pros

I like that it is fairly easy to use and doesn't have a lot of the bells and whistles that a psychiatry practice doesn't need in comparison to a regular medical practice.

Cons

I don't like that you have to do a lot of clicking around just to print an invoice or to apply a partial payment or write off some of the amount due in different screens. I wish we could enter everything in one screen before invoicing it. I also wish that the list of past appointments for a patient could be tagged with a no show or a late cancel so we didn't have to write it in the notes below a patient's profile instead. I also wish it would list the balance of a patient right on the calendar next to their name because we often miss the fact that a patient still owes money. you don't see that amount unless you actually click on the patient's profile.

Kim C.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2017

Easy to use, very affordable, perfect for a solo or small practice.

Easy to use, affordable, provides everything you need to run a small practice from a calendar to electronic claims to notes.

Pros

It is very easy to use especially the billing portion which seems to be set up with a therapist in mind and not an accountant or billing specialist. One click on the EOB and everything is filled in on the claim for the insurance portion. If needing a secondary filing, that is just one click also. I like the color coding for different types of appts. and a To Do list. The layout has been recently updated and looks nice and easy to navigate.

Cons

I wish there was an easier way to correct a mistake. At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over. Progress notes could use some improvement such as clicking on a session to complete a progress notes populates that progress note with information from the session such as date and time of session as well as session code. Also wish it had a report for missing progress notes.

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