--- description: Review of Creatio AI CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Creatio AI CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [Creatio AI CRM](/software/5948/marketingcreatio-international) # Creatio AI CRM Canonical: https://www.softwareadvice.co.nz/software/5948/marketingcreatio-international Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/5948/marketingcreatio-international?page=2) > Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it automates the full customer lifecycle on a single AI-native, no-code platform. Creatio Sales automates the full sales cycle from lead to close, with AI agents handling account research, meeting preparation, quote generation, lead scoring, and forecast updates so reps focus on selling, not admin. Creatio Marketing accelerates the lead-to-revenue cycle with AI agents that build audience segments, generate campaign content, score and distribute leads, and execute campaigns autonomously, delivering more impact with the same team. Creatio Service streamlines case and request management across all channels, with AI agents that classify cases, suggest resolutions, handle routine requests end-to-end, and trigger next-best actions, resolving more cases faster without adding headcount. > > Verdict: Rated **4.7/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 151 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Creatio - **Location**: Boston, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Pricing Details**: CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian - **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 70 more ## Features - "What If" Scenarios - A/B Testing - ACH Payment Processing - AI Predictive Insights - AI Predictive Maintenance - AI Summarization - AI Text Generation - AI Text Summarization - AI Text-to-Speech - AI Writing Assistant - AI and Automation - AI-Based Risk Scoring - AI-Based Talent Matching - AI-Chatbot for Citizen Support - AI-Driven Fraud Detection - AI-Powered Tender Analysis - AI/Machine Learning - API - APIs - ATM Management ## Integrations (20 total) - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - Microsoft Teams ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) - [Online CRM Software](https://www.softwareadvice.co.nz/directory/387/online-crm/software) - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) - [Insurance CRM Software](https://www.softwareadvice.co.nz/directory/342/insurance-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18812 reviews) 2. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4491 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (7003 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (625 reviews) 5. [HubSpot Sales Hub](https://www.softwareadvice.co.nz/software/21946/hubspot-sales-hub) — 4.5/5 (506 reviews) ## Reviews ### "Awesome marketing and reporting abilities" — 5.0/5 > **Tapani** | *21 May 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Having the ability to check lead profile accuracy and search the system for duplicate leads is a huge plus. Another great feature is having the ability to connect leads to relevant accounts to enrich lead data. Tools for reporting are awesome: we were able to integrate bpmonline with other tracking solutions so it drastically helps us to identify traffic sources, chanlles and link this data to leads or accounts. > > **Cons**: Offer more design features in the marketing campaigns. Overall I liked the reporting but dashboard export is a minus > > Data segmentation, functionality limitations, better understanding of customer behavior, reporting for SEO and other digital marketing purposes ----- ### "Very happy with the UK team" — 5.0/5 > **Verified Reviewer** | *24 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10 > > **Pros**: Great value for money, great team in the UK that was able to answer every question and took the time to actually listen > > **Cons**: No complaints on the software itself, if there was an easy way for me to build out custom integrations myself that might be helpful. ----- ### "Creatiocrmden" — 4.0/5 > **Denis** | *20 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: Flexible workflow and business process automation. Strong integration capabilities and scalability for growing organizations. > > **Cons**: Initial setup and configuration can be time-consuming. Version updates occasionally create issues with customized applications. > > Flexibility, no-code development tools, and ability to adapt to complex business requirements. Highly customizable and powerful CRM. ----- ### "Unreliable Telephony, 4+ Hour Outage, and Poor Support" — 1.0/5 > **Aantt** | *28 July 2026* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: The UI looks decent, but it's completely ruined by frequent system instability and broken telephony integrations during work hours. > > **Cons**: Horrible telephony reliability (Velvetel) and terrible support SLA. Media server errors caused a 4+ hour total outage for our telemarketing team. Support provided no ETA, no workaround, and only sent useless boilerplate replies. > > Extremely frustrating for enterprise operations. The software is unreliable for call centers, and the vendor lacks emergency escalation during major downtime. I do not recommend this for high-volume sales teams. ----- ### "Low cost, great support\!" — 5.0/5 > **Ryan** | *12 June 2026* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: Easy to use and very flexible. Integrates with a lot of other platforma and has a great support network > > **Cons**: There isn't much to dislike. I would like to see a lower entry point for the smb market so more people can experience Creatio ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/5948/marketingcreatio-international?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5948/marketingcreatio-international) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data