---
description: Review of FSI CMMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FSI CMMS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# FSI CMMS

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> The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers.  &#10;&#10;FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower maintenance teams with unified, intelligent maintenance tools needed to stay ahead of disruptions and optimize resources. &#10;&#10;FSI has led the development of on-site data collection and standardization best practices that have been adopted by leading healthcare systems and professional bodies, such as the American Society for Healthcare Engineering (ASHE).&#10;&#10;Supported operating systems: &#10;&#10;OG Agnostic - runs on any operating system
> 
> Verdict: Rated **4.6/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 34 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FSI
- **Location**: Pittsburgh, US

## Commercial Context

- **Pricing Details**: Contact FSI for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- Appointment Management
- Asset Assignment
- Asset Planning
- Asset Tracking
- Audit Trail
- Barcoding/RFID
- Calibration Management
- Commercial Properties
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- For Mechanical Equipment
- For Schools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software)

## Related Categories

- [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software)
- [Warehouse Management Software](https://www.softwareadvice.co.nz/directory/251/warehouse-management-system/software)
- [Public Works Software](https://www.softwareadvice.co.nz/directory/4176/public-works/software)
- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)

## Alternatives

1. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1005 reviews)
3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (738 reviews)
4. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (384 reviews)
5. [Fiix](https://www.softwareadvice.co.nz/software/29229/fiix) — 4.5/5 (628 reviews)

## Reviews

### "Invaluable for regulatory compliance management" — 5.0/5

> **Joe** | *13 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We implemented this software across 135 hospitals and continue to do so.  The product enables our organization to standardize customized preventive maintenance and planned event procedures and schedules which can be updated companywide as needed in real time.  Support staff at FSI are readily available and always willing to customize software and generate custom reports as requested.
> 
> **Cons**: On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.
> 
> We use the software as a compliance management tool as well as for maintenance management purposes.

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### "Continued development and customer service focused" — 5.0/5

> **Jim** | *30 April 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I’m a huge fan of FSI. Their customer service is beyond anything I’ve ever experienced, especially from software companies. Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions. When I have a question, I know exactly who to contact.&#10;&#10;FSI’s CMMS allows for incredibly accurate, actionable reporting. Leadership can sit in the office and switch from hospital segment to segment in a minute. We can view how many work orders each site is getting, the type of work requests they're getting because our data were consistent across all hospitals.  &#10;&#10;That was a massive benefit of bringing on one standardized CMMS because you can get everyone on the same page for reporting, evaluating staffing levels, and understanding what types of work are getting done, and where.
> 
> **Cons**: Honestly not much I've found not to like.  We've been customers since Fall 2012 and there has been constant development and improvement to the entire package with continued growth of features.
> 
> The product is outstanding and easy to work with for users.  The people behind the product are exceptional, and make each customer feel important.  You will want to be part of the FSI family.

-----

### "Hospital Environment of Care Rounds  (EOC)" — 3.0/5

> **Robert** | *19 April 2022* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: I like being able to add a picture to the finding and being able to generate some work orders right from the round.
> 
> **Cons**: I don't like the lack of control over an individual site. Not being able to add or remove people from department contact lists and not being able to to pick the correct person to send a finding to. As an example, a department director is not going to clean a ceiling vent or sprinkler head . &#10;The last program we used referenced the Joint Commission chapter and element of performance for each finding.
> 
> None that I am aware of.

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### "CMMS Game Changer" — 5.0/5

> **Robert** | *5 May 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: They set the bar and continue to raise it. Ease of use. We would be lost without it.
> 
> **Cons**: Lack of reports initially, but this has improved.
> 
> FSI is really our Google. Whatever we need to find, it’s there. We’ve been growing by leaps and bounds, acquiring real estate, leasing buildings, building buildings, buying buildings. To keep a repository of all that pertinent facility and equipment information, it’d be impossible without a system like this. &#10;&#10;The FSI team aren’t pre-programmed sales guys like with all the other presentations. They knew exactly what they were doing. Their experience was a big help, because when we got stuck on looking at what’s an easy way to fix this, what makes the most sense, those guys collaborated with us a lot during implementation. It was a night-and-day change from what we had.&#10; &#10;What I really liked about FSI was they're pretty transparent. When we met with them, there were several software functions that they didn’t really have built yet, and they teamed up with us and built a purchasing function, a project function, materials management function. It was encouraging to see that they were still scaled to that level where they would help us out, and whatever package we needed, they committed to getting it done. &#10;&#10;FSI has really changed our whole operation. They’ve made our lives a lot easier with what they produce. And they keep innovating. It never stops. If a health care system is considering FSI, I’d be in 100%.

-----

### "FSI is the right choice when picking a custom maintenance software pckage" — 5.0/5

> **Paul** | *22 September 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: One of the many terrific features of FSI’s CMS platform is it’s functionality in maintaining and tracking your companies assets. From tracking life expectancy to replacement costs and everything in between, there’s really no excuse why a company shouldn’t be prepared to replace that 20 year old piece of equipment when the time comes.
> 
> **Cons**: It’s difficult to come up with a con for this product given the amount of pros that it has.  If I had to choose something, I would say the volume of capabilities this software has can be intimidating for new users until they spend time in it.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/58986/cmstech)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cmms/cmstech-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/58986/cmstech> |
| en-GB | <https://www.softwareadvice.co.uk/software/58986/cmstech> |
| en-IE | <https://www.softwareadvice.ie/software/58986/cmstech> |
| en-NZ | <https://www.softwareadvice.co.nz/software/58986/cmstech> |

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