Classter

Pros

Amazing support from the implementation, and as we are in the starting phase, Classter appears to be more than promising.

Cons

As we are still in the implementation process, I cannot comment any further on the missing functions of Classter

Pros

Classter has a wide variety of functionality to help manage many aspects of higher education. It has helped us improve our admissions process. We have accurate data on hand for students and their enrolments, plus it handles billing. We are also able to manage feedback and student surveys. Their support team is fantastic and very responsive. They work to help you succeed. I've appreciated working with them over this past year.

Cons

We had problems with how Classter interfaced with Moodle (our VLE). However, Classter was happy to develop better functionality to improve this.
While we have run into some issues (as you will with any product), I have found their support team very helpful to work through and find solutions.

Pros

The ability to efficiently produce graduation documentation and consolidate data to ensure smooth workign processes.

Cons

Nothing to date. The experience has been helpful and productive so far.

Pros

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

Cons

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

Pros

multiple functions which allow several automations, user friendly and flexibility for custom changes

Cons

not sure i can find something right now, we are about to go live so maybe i will notice something on the way, however our current experience is more than satisfactory

Pros

The interfaces are easy to use
Ease of modifying the system according to its own terminology
Technical support is very great and fast

Cons

It requires some flexibility in financial operations

Pros

I love that they teach you how to use the backend of the system to equip you with the tools to continue to make changes as you move toward a student information system that best suits your school.

Cons

Some of the fields and sections that might be unnecessary cannot be removed, but rather stay and are just left unused, but that isn't make or break.

Alternatives Considered

Reasons for Switching to Classter

Pros

As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements.

From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season.

Cons

Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter.

Pros

I like the aggregated picture that exists in the student's data.

Cons

I haven't found something I don't like yet

Pros

User friendly application that keeps everything neatly in one place.

Cons

Up until now I haven't found something not properly working.

Pros

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive.
The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use.
I enjoyed the ability to maintain roles.
Further to this there were a variety of components that allowed for first managing grades, classes, subjects, academic sessions and homework. It allowed for role management and easy to use user management.
The configurations allow for a good foundation in updating and editing fields.
As an Administration tool it was very comprehensive and designed well for the user experience.
Integration with Microsoft systems is offered.

Cons

Unfortunately, while administration was great there were a lot of glaring flaws.
The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences.
It records data but was very efficient at authoring data.
You can manage Homework tasks but there was no way to author lessons or build a learning journey for students.
Reporting and gradebooks were limited in the format or the information they could provide.
Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren't part of a learning journey.
There is no way to record and manage the payment of events for activities or school events.
The modules appear to accomodate many uses but function more as an administration tool for recording and managing data rather than creating treaching platform.
The costs are reasonable but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller.
They do not offer a white label solution and you see the classter logo everywhere, unable to change it.
The integration is not as expected as you don't work in the system with the integrated products. it simply records data.
The costs for development, support, integrations, implementation, reselling, and anything above foundational phase and the initial cost make this an extremely expensive product for what it is able to do.

Alternatives Considered

Reasons for Switching to Classter

Pros

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

Cons

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

Alternatives Considered

Reasons for Switching to Classter

Pros

Customer Service and Customization which is done in an efficient and consistent way

Cons

Sometimes implementation takes longer than our institution would need

Pros

Accessibility to students information

Easy templates for student letters

Cons

Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might)

Could be easier to have the search to be set up with student ID #

Pros

The Classter is Easy and flexible to create invoices and receive payments what we daily use and manage. This made us keep reliable information on our business. Also the Classtter support is very helpful and resolve issues quickly.

Cons

Unfortunately Receipts are not able to create as our business needs. This could be improved in the future. However I am satisfy now and am expecting to see the further development in near future.

Pros

Something I liked most about Classter is the finance tab and how nicely the details are set out for it, it helps even calculate the commission as per the percentage.

Cons

Classter is not yet equipped with proper receipts for the payments received.

Pros

I find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.

Cons

The financial features are more difficult to use.

Pros

As a school admisnistrator, I appreciate that Classter is comprehensive and can be configured to adapt to our school's structure. It is easy to use. Teachers especially love the gradebook and attendance options.

Cons

While it is comprehensive and functions can be adapted, the changes can be complicated at times.

Pros

How to track students admissions, how lists are displayed and financial information

Cons

Filters are not real filters. More filters are needed.

Pros

Easy access, one-stop-shop feeling. Makes managing information easy.

Pros

I find Classter very user-friendly, reliable and very fast.

Cons

I haven't found anything I don't like yet.

Pros

Customer service and the Classter team's ability to listen and figure what needs to be done on the coding side of things.

Cons

Nothing. It's a great system with great support.

Pros

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Cons

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Pros

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc
it has an embedded CRM app for sending group SMS and Emails
Is easy to extract data and even to create your own custom made reports
synchronized with office 365 and moodle. users amd groups are create through classter
price is 1/10 of other similar software found in the market
very good support. they have added a lot of changes free of charge and for custom made apps their cost is reasonable
it has a web interface for the admin/teachers/students/parents/partners and a desktop admin console with a lot of functionalities
is a relatively a small company but very well organized and they all seems to enjoy working for that company

Cons

the software is relatively new so the are frequent improvements.
if a user is both an admin, a parent and a teacher you need different accounts.
when you first start the software you will have to wait a few seconds for the data to be loaded from the web.
some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.

Pros

I find it easy to use. Customer support helps in showing me how to use the tools to my advantage

Cons

it suffers from glitches very so often and sometimes the format can change.