--- description: Review of Silverware Avrio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Silverware Avrio | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Mobile Point of Sale Systems Software](/directory/1400/mpos/software) > [Silverware Avrio](/software/5837/silverware-avrio) # Silverware Avrio Canonical: https://www.softwareadvice.co.nz/software/5837/silverware-avrio Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/5837/silverware-avrio?page=2) > SilverWare Avrio POS is a cloud-based point of sale retail and hospitality solution designed for all types of companies in the hospitality industry. This point of sale solution includes customer relationship management tools, real-time reports and analytics, inventory management, and labor and time management to improve efficiency and communication. The mobile-ordering solution offers real-time updates and integration with different devices. Customers can use their own device to view menus (including detailed pictures and descriptions) and even place orders. SilverWare bar and nightclubs feature drag and drop functionality, reorder button and more. The mobile table-side ordering focuses on sending orders generated from the customer tablet or phone from the table to the appropriate kitchen and bar printer, printing the check from the device and updating the POS on a real-time basis. SilverWare Avrio POS is also suitable for other in an array of industries such as museums, parks, zoos, bars, nightclubs and restaurants. The solution is compatible with Android and iOS-based devices. > > Verdict: Rated **2.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.9/5** | 14 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 2.1/5 | Based on overall reviews | | Value for Money | 2.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Silverware POS - **Founded**: 1992 ## Commercial Context - **Starting Price**: CA$49.00 - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Canada ## Features - Billing & Invoicing - CRM - Discount Management - Employee Management - Gift Card Management - Inventory Management - Kitchen/Menu Management - Loyalty Program - Mobile Access - Mobile Payments - Online Ordering - Order Management - Ordering Automation - Payment Processing - Point of Sale (POS) - Reporting/Analytics - Reservations Management - Restaurant POS - Retail POS - Table Management ## Support Options - 24/7 (Live rep) ## Category - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) ## Related Categories - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) - [Tablet POS Software](https://www.softwareadvice.co.nz/directory/1451/tablet-pos/software) - [Restaurant POS Software](https://www.softwareadvice.co.nz/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.nz/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.softwareadvice.co.nz/software/96536/spoton-restaurant) — 4.3/5 (368 reviews) 4. [Lavu](https://www.softwareadvice.co.nz/software/3311/lavu) — 4.2/5 (257 reviews) 5. [CAKE POS](https://www.softwareadvice.co.nz/software/22390/cake-pos) — 4.6/5 (522 reviews) ## Reviews ### "Silverware is a Great POS for any Venue" — 4.0/5 > **Katherine** | *12 May 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Silverware is an easy software to use and set up into a new restaurant\! We found the POS system had all the tools needed for a clean and easy ordering service with a large restaurant like ours > > **Cons**: There was no hand-held machines which we found would be useful especially on our patios to be used during service for large events to get orders in quickly. > > We've had silverware for a few years and found its a reliable software and good for what we needed in terms of a POS system for a large restaurant where we have several rooms to host large groups with several different menus ----- ### "Works pretty well, reporting should be improved" — 4.0/5 > **Pierre** | *14 December 2019* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Silverware is pretty easy to use, the configuration setup is flexible and the overall flow end-to-end is comfortable to drive big volume food and beverage operations. > > **Cons**: The reporting capabilities are limited - unless you use an additional platform such as Avero, it will remain very basic and Excel-driven - which is ok but not super user friendly for everyone. > > Silverware is our Point of Sales system and we would not be able to carry out big volume food and beverage opertations without it. With a bit more reporting enhancements, it will be a major winner. ----- ### "POS for the Restaurant" — 3.0/5 > **Timothy** | *20 November 2024* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: It is a user friendly POS system. Set up for the system was easy > > **Cons**: The main screens are too much to navigate when you are in a rush > > It is a positive experience. There could be different changes made to the system ----- ### "Goonprogram" — 4.0/5 > **Verified Reviewer** | *30 May 2019* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: In the program there are lots functions that you can use for restaurant or other businesses. Simple to read. > > **Cons**: Program doesn’t work properly, as it has many bags, and eats lots of internet traffic. ----- ### "Silverware: Promising Start, But Now Overpriced and Lacking Key Support" — 2.0/5 > **Rhett** | *6 September 2024* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: I find the platform somewhat intuitive and full of potential, but the support lacks some crucial elements, and it has become too costly. > > **Cons**: Their customer service is quite disorganized, with no customer-facing CRM, making it impossible to track or open support tickets—pretty basic functionality that’s missing. Costs have become a real concern; in 2023, they raised prices by 40%, and now they've added another 30% increase, which leaves a bad impression. Our annual support costs have nearly doubled, yet we still face ongoing performance issues. Additionally, their API integration with Clover is slow and frequently causes problems for us. > > The cost increases have gotten out of control.. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/5837/silverware-avrio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5837/silverware-avrio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data