About Domo

Domo is an AI and data intelligence platform that helps businesses transform their data into actionable insights. The platform offers data integration, AI capabilities, business intelligence, and security and governance features. Domo's data integration allows users to connect and prepare data from any source, transforming it into insights. The platform combines data analysis with AI to simplify data, automate workflows, predict trends, and provide answers directly from the source. Domo's business intelligence features enable real-time analytics, AI-powered data exploration, and insight sharing to support informed decision-making. The platform also provides a data foundation with security and governance controls that adhere to industry standards. Domo offers low-code tools for creating business applications that automate processes, deliver insights, and streamline decision-making.
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Domo pricing

Domo does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Domo Reviews

Overall rating

4.3
Write a Review!

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.1
Customer Support
4.0
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All Domo Reviews

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323 reviews
Austin
Austin
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/02/2024

Domo Provides Critical BI Functions at Lower Cost

Overall Domo provided all the functions needed out of our BI software and allowed for the connections needed and provided excellent customer service when needed.

Pros

Domo provides all of the essential functions of other products including data connectors, data visualization, data ingestion and exports, as well as dashboard creation. Domo does have a learning curve to learn the difference in how the back end functions are different, but anyone with previous experience should be able to pick it up.

Cons

At times Domo can be slower than other products, and does sometimes crash when ingesting large amounts of data. We also used a browser based UI which could cause trouble if their were browser issues, etc.

Jaclyn
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/02/2025

Extremely organized and easy way to review data!

Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program.

Pros

DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports!

Cons

I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need.

Lexton
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
2

3.0
Reviewed on 5/12/2024

Great for the right customer

Domo has been very great for our business, but as a small business it is clear we are not a target or focused customer group. I believe their suit of tools is best suited for medium to large businesses. They will accept a small business but will not give much attention to them in our experience

Pros

Very fast and powerful data transformations/manipulation that are intuitive and straightforward to perform. Data connections are very broad

Cons

Expensive and hard to understand pricing. Data visualizations are comparable in quality and capability to much more affordable options.

Reasons for Switching to Domo

Integrated products of Domo are hard to beat. No one side of their platform is too far ahead of the competition but the seamless use of each is well ahead. Domo also has some heightened capacity to manipulate large datasets very fast. Comparatively, they are faster than competitors - at least those we looked at.
Aniruddha
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 24/09/2024

Actionable Insights through Visual & Advanced Data

All in general, this tool has helped us look at the data for not just manufacturing or operations department but overall all business units in a more automated and customized way which the teams have loved so far. Also, the PDP feature allows us to ensure we are only giving access to the authorized users and reduce unnecessary bureaucracy.

Pros

I like it because it is really advanced when it comes to Business Intelligence and visual insights. It helps me in quick and impactful decision-making through the metrics I can build on a dashboard and integrate with ERP & SaaS products for my company.

Cons

The data refresh is still i believe not fully there yet. on the daily refreshes, sometimes it forgets to refresh data and then I'd have to wait for a day again to have it update live data. Even though, it is a rare instance, I'd love if this was fixed permanently.

Alternatives Considered

Tableau

Reasons for Switching to Domo

DOMO had more to offer with a little expensive pricing but it breaks-even real fast if you manage the software, the processes, the mechanisms involved and the contingencies really well.
Muhammed
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 28/10/2023

Domo's a fantastic tool for creating data-driven business processes

We used Domo as a major step in our digital transformation. Thanks to its fantastic omni-channel capabilities, we've been able to use it for everything from pinpointing issues in production to measuring the effect of our ads. It's very versatile and has tons of additional features like mobile apps that make our jobs easier. I think implementing Domo has definitely been a great success for us.

Pros

1. It has very impressive performance and uptime. We rarely run into any issues or bugs when using it, and the real-time features work smoothly2. The interface looks great and is very suitable for users with little background in data tools. That was very important for us as several departments are using it at the moment and everyone was able to get the hang of it despite some not being 100% proficient with tools like it.

Cons

It's not as well known as some of the other data management tools out there, so there isn't much of a community behind it. It would be good to have the ability to exchange ideas with other users.

Mac
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 3/02/2025

Great no-code/low-code BI tool for SMBs

Great platform for SMB's to level up their BI game. More user friendly to those who may not have any coding/programming experience, but still allows those with technical ability to get the most out of the platform.

Pros

Does not require any technical skills with their no-code Magic ETL dataflows which is super helpful for scaling a BI team.
We are still on a fixed payment term, which has been extended for a few years which is great.
Tons of pre-built connectors for Shopify and paid advertising platforms.

Cons

New pricing update based off token usage will be troubling. Not sure how we would be able to test new dataset builds when we are being charged for each run/update of a dataset.

Joy
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/03/2025

Work can be stressful - but DOMO can help!

My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along!

Pros

I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download.

Cons

DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective.

Yogesh
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
3

4.0
Reviewed on 17/01/2025

Good Data Visualization Platform

Pros

It provided a good and easy to manipulate data visualization platform.

Cons

Etl functions and heavier dashboards slowed the entire page down and was difficult to work with

Gideon
  • Industry: Media Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 13/01/2025

Experience with Domo software.

My fast hard experience with Domo has been remarkable. The software is very standard.

Pros

Software is easy to learn and set up. It does not require training.
Domo software provides reliable digital solutions that saves time and resources.

Cons

The software has delivered according to expectations.

Olivia
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 2/01/2025

DOMO is Great!

Pros

I like the numerous reports you can run. There are reports for each department and it is customizable which is great.

Cons

It does not update in ream time. This is frustrating when we have deadlines and need accurate information.

Aaron
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/11/2022

Domo Accelerates Data Driven Strategy

I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.

Pros

Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold. I have been amazed by how quickly new users become comfortable and productive using the tools. We leverage a stable of the connectors to further drive our strategy from multiple operational platforms.

Cons

It would be great to be able to multi-layer calculated fields within cards, but this isn't a huge obstacle because of the ETL capability at the dataset level

Alternatives Considered

Looker and Tableau

Reasons for Choosing Domo

I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.

Switched From

Tableau

Reasons for Switching to Domo

First-hand knowledge of the product and how it compares to Tableau. For Looker, we used Gartner reviews and researched to get to the understanding that Looker appears to have a steeper learning curve and coding requirements that were not preferable to our needs
Frank
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 29/11/2022

Better and Smarter BI Tool

easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.

Pros

DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.

Cons

Data permissions setup are sometime bid confusion: publication groups vs PDP

Alternatives Considered

Vena and Microsoft Power BI

Reasons for Choosing Domo

As our organization grows, we needs a cloud based and more powerful BI tool to meet our company goal.
Brandon
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

4.0
Reviewed on 14/11/2022

Domo Makes Managing Easy

Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.

Pros

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

Cons

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Alternatives Considered

Tableau

Reasons for Switching to Domo

Tableau was extremely expensive, and we didn't want to get tied down to yet another Salesforce recurring payment.
Theresa
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 1/05/2020

Most user friendly visualization software on the market

Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

Pros

This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.

Cons

The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.

Alternatives Considered

Tableau and Microsoft Power BI

Reasons for Switching to Domo

Domo provided the most user friendly interface and design flexibility. The mobile application and web based access makes Domo more accessible to employees in the field.
Jagar
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 7/05/2024

Elevate Your Business Intelligence with this Powerful Visualization tool

Pros

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

Cons

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.

Amir
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/06/2024

Great Application

Pros

Easy to filter data and select plateforms

Cons

UI is great and easy to use; filtering and customizing

Christian
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 5/01/2024

Domo arigato

Pros

It compiles all necessary work and data in one place for management and other colleagues to plan accordingly for the day

Cons

Length of time between updated data to refresh is pretty long

rochelle
  • Industry: Import & Export
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 19/06/2024

Domo Reporting

Pros

Real-time data information assists with meeting SLAs and staying compliant!

Cons

Having a more thorough explanation of errors would be helpful.

Ajay
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

4.0
Reviewed on 5/07/2023

Domo Review

Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs.

Pros

It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets.

Cons

I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users.

Alternatives Considered

Tableau

Reasons for Switching to Domo

Price
Jordan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/06/2023

I live Domo

I don't have anything bad to say about it

Pros

I love everything about Domo especially the real time insight are accurate and we can trust we're making the right decision

Cons

I like everything about the Domo platform

Akshika
Akshika
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 12/01/2023

Domo is a truly outstanding, sophisticated, and powerful BI programme

It assists us in seeing what is buried beneath the data. You are aware that not every data can be seen in an excel sheet. It eliminates the need to manually pull and enter all of our data, which is time-consuming. It also allows us to visualise and alter our data in ways that were previously impossible. It offers just remarkable analytical capabilities that have helped us to better leverage all of the organization's data to make choices, particularly commercial and financial ones.

Pros

Every function is quite simple to use, but if you don't know how to utilise it, they provide fantastic knowledge-based publications. Domo enables us to create really well-designed dashboards that present data from numerous sources fast and effortlessly. When it comes to analytical skills, it is also a potent tool with an excellent report generator. Increases visibility into performance. It provides several chart kinds that are categorised based on the requirements. The best thing is that it generates an auto chart utilising multiple dimensions and measurements.

Cons

When an issue happens on the SQL side, I notice it, but I'd need additional information about it. Sometimes a single statement isn't enough to explain what's wrong with the SQL. The colours are terrible, and the graphs and other elements aren't as easy to use as Power BI or other tools. The only thing that may be enhanced is the graphical tools; otherwise, it is wonderful and works well.

André
André
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

3.0
Reviewed on 30/11/2022

Overpromising Undelivering

Sweet and sour. It looked great on paper, but it's turning out to be more challenging to work with than expected.

Pros

Flexibility of ingesting, manipulating and outputting data in one place. The connector system paired with the native data warehouse, ETL and visualisation capabilities allow for a quick data to market on data projects

Cons

Support is poor across the board. It seems like we can't trust most of Domo's capabilities to support enterprise-grade functionality. There's multiple gaps on connectors, weird inexplicable performance degradation periods and gaps around managing data quality pipelines.

Billy
Billy
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 9/06/2022

Data Visualization and Data Warehouse Match

It is a fun software that allows you do experiment and become familiar with the data any way you want to.

Pros

I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.

Cons

Sometimes navigating the software is a little confusing, especially when switching between various datasets.

Morgan
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4.0
Reviewed on 29/11/2022

Good all-in-one platform

Pros

It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.

Cons

Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.

Patrick
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
3

5.0
Reviewed on 29/11/2022

Great with a dash of salt

Overall experience is good. Just need more training options for specific subjects. Update the developer site.

Pros

Very powerful and very flexible software. Lots of options to get data into Domo and to manipulate it.

Cons

Training/Learning. I have to search all over the web to learn how to do things. When I work with Domo developers I'm told the training material is out-of-date and I should be doing something another way. (I appreciate the honesty of the developers, just not the out of date training material). Need some kind of tier training system. Not every user needs all the nitty-gritty details, but others like myself who have to work daily in domo need better understanding of the details.

Liam
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

Easy to Learn Data Visualization Tool

Pros

I like the speed I can create new cards to better understand the data behind user complaints or potential areas to improve our system and customer experience. I also appreciate that it was easy to learn the software on the job with a limited background in data.

Cons

I sometime wish I could create my own card template, and have had to export data to excel to create specific visualizations. Additionally, combining data sources can be clunky.

Mariia
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
5

3.0
Reviewed on 19/06/2024

DOMO covers BI needs of my team, excited to see new updates and product development

Pros

As a person who mostly works with ETL and Data visualization I can say that cards and dashboards approach allows developer/analyst to visualize and analyze data, but business users will find it complicated.
Working with various data sources, scheduling pipeline updates and reports, setting up alerts, and managing data lineage is easy.

Cons

Writing and debugging SQL code in ETL pipelines is complicated and long process.
Cards are not very responsive to resizing.
DOMO has similar to Tableau LOD calculations, but they are not as flexible as DAX.

Dayna
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

A consistent fan and supporter

I'm a fan of DOMO and I like using it. It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions.

Pros

It's easy to use. Any tool that requires significant training isn't a tool that is going to be easily adopted. Domo is intuitive and efficient.

Cons

Not sure this is a domo thing or an us thing, the list of reports needed are extensive.

Gunjit
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

DOMO Tool Feedback Review

My experience is awesome, I worked in DOMO for almost 5+years and I love this tool

Pros

Its a combination of everything
Data extraction --> building ETL--> Dashboard Creation

Cons

DOMO is a bit expensive, and the higher management must consider that when compared with other BI tools.

Alternatives Considered

Microsoft Power BI

Switched From

Tableau
Yuan
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

Easy-To-Work Business Intelligence Tool

Pros

DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. The graphical programming tool (ETL) is another advantage for code-less development. The visualizations and dashboards are great for our business intelligence activities.

Cons

It's hard to set up the PDP policies even with the dynamic PDP policy since all the attributes need manual inputs. The help function is not that friendly.

Matthew
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

4.0
Reviewed on 19/06/2024

Strong BI cloud platform

Pros

The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards.

Cons

Sometimes it can take a bit longer to acheive a task in comparison to competitors like Tableau.

Benny
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 19/06/2024

Domo works great with Salesforce!

Pros

Domo pulls data quickly from Salesforce, which is vital for our company. Salesforce reporting isn't excellent, but Domo gives us everything we need.

Cons

It is not the easiest to navigate initially, but it is not difficult to figure out.

James
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 19/06/2024

Domo makes it easier

Exceptional tool where I could find up to date information

Pros

Synchronized data makes it easier to analyze between the modules

Cons

It took a while to master it but when you master it becomes super fun

Ram
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/05/2024

A Powerful and Brilliant Analytics and Business Intelligence Tool.

It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

Pros

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

Cons

Until now I'm yet to encounter any drawbacks with Domo.

Verified Reviewer
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

Data Visualization

The pros outweigh the cons. best data visualization tool overall

Pros

Best Data Visualization tool and cross functional collaboration

Cons

Difficulty in Data Extraction from Domo

Deborah
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/12/2024

DOMO Highly Recommend

Superb! Excellent! Top Notch, Good Visuals

Pros

Domo is the platform for us! It has all the capabilities we were looking for all in one.

Cons

Onboarding was a little harder than we thought but well worth it!

Claudia
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/04/2024

Domo Is a Reliable Business Intelligence Solution

Pros

This business intelligence solution has exceptional capabilities.
I like how efficient Domo has been.

Cons

Domo has been a flawless business intelligence solution.
Domo is amazing to use.

William
  • Industry: Automotive
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 19/06/2024

Domo Review

Pros

I love the fact I can do a quick glance to get numbers for reporting on the dashboard

Cons

I have to wait until a team fixes domo data in order for me to review reporting.

Kelly
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/02/2024

Domo makes Data Pretty

Pros

I love the way that Domo pulls data into visually appealing formats. It makes reviewing, understanding, and sharing information way easier and applicable to more audiences, which is a major win. It is also easy to use, which is an additional plus!

Cons

Sometimes navigating to the sources of the data is difficult - If I didn't create the card or was not trained in what the card consumes, I find it sometimes hard to figure out what data is included in it.

Shivam
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 20/06/2024

User Review

Solid product - fairly easy to use, good room for customization

Pros

Data visualization (graphs, tables, etc.). Domo pulls data from my organization's CRM system and other sources, making Domo a single place to view information.

Cons

Updates made in a source take some time to flow through into Domo, it's not instantaneous.

George
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/04/2024

Domo Meets Our Expectations

Pros

The brilliant features of Domo makes it an amazing tool for data analytics.
I am impressed by the ease of use of Domo.

Cons

Domo works perfectly.
No dislikes about Domo.

Matthew
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 5/10/2023

It solves your data analysis problems with a robust solution

We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.

Pros

I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.

Cons

The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.

Elian
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

Awesome Product

Pros

I can review my metrics to ensure that I am meeting my goals.

Cons

I do not receive a second report at the end of the day only at the begging of the day.

Brendan
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/12/2023

Domo Review

Pros

DOMO is a phenomenal software for data querying. It is super clean and easy to navigate.

Cons

Requires someone with SQL knowledge to manage but is very powerful.

Marnie
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3.0
Reviewed on 6/09/2024

Domo somewhat useful

Pros

It's analytics is pretty easy to understand.

Cons

Some features are not too user friendly and can be confusing

Adrianna
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
0

4.0
Reviewed on 2/11/2024

Domo Product

Pros

That it has multiple forms to showcase data and selections to create reports.

Cons

It was simple in many functions and we only displayed it for day to day sales tracking.

Carine Sylvie
Carine Sylvie
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
5

4.0
Reviewed on 11/10/2023

Top features

Once you've learned how to use the interface, it becomes your everyday tool.

Pros

I had to adapt to it on the recommendation of one of my customers. The functionalities are interesting.

Cons

Unfortunately, I couldn't switch the language to French.

Sam
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

1.0
Reviewed on 21/08/2023

Tread carefully. Customer service is extremely poor. The platform is weak compared to Tableau.

Negative. I will ensure anyone looking for similar software chooses another vendor.

Pros

How inexpensive it is. Compared to its competitors, Domo is the most affordable option. By no means does this make it the best solution.

Cons

1) It's functionality is a weak version of Tableau. 2) Their customer service is beyond horrific. Our experience with their platform was sub-par. Renewal notifications were sent to the email address of an employee who is no longer here, and Domo is now demanding we owe them for a multiple year contract. When we politely asked to have it nullified, they sent it to collections. You may save money initially, but you will most likely lose it long term.

David
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 27/09/2023

Domo for Analytics

Very good for our use. We are able to create reports from data and present them to department heads.

Pros

The ease of creating our own reports and analytics.

Cons

Sometimes the reporting can be clunky and time consuming to read and share

Brian
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/06/2024

Great Producet

Pros

I love using Domo. It is a great product that gets the job done well.

Cons

It is a little expensive and can be hard to customize.

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