---
description: Review of CRMNEXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CRMNEXT | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Banking CRM Software](/directory/336/banking-crm/software) > [CRMNEXT](/software/5768/crmnext)

# CRMNEXT

Canonical: https://www.softwareadvice.co.nz/software/5768/crmnext

> CRMNEXT is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes, from lead capture to post-sale. Key features include marketing solutions, process management, analytics and ScreenFlow designer.

CRMNEXT's marketing management feature allows for the tracking of marketing activities along with return on investment (ROI) analysis of marketing campaigns. It can also generate real-time personalized messages for each customer inquiry.

This software generates extensive customer profiles to provide a 360 view of product holdings, wallet share, upselling and cross-selling. It also performs real-time sentiment analysis of customer behavior and trending topics on social media. The customer self-service portal captures sales leads, service requests and provides access to troubleshooting literature.

Support is available via email, phone and through an online knowledge base consisting of blogs, whitepapers, and a learning center.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acidaes Solutions
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$65.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: For pricing details visit : http://www.crmnext.com/price
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Asset Lifecycle Management
- Audience Targeting
- Brand Tracking
- CRM
- Calendar/Reminder System
- Contact Management
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Document Storage
- Email Management
- Email Marketing
- Expense Tracking
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Management
- Lead Nurturing

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Banking CRM Software](https://www.softwareadvice.co.nz/directory/336/banking-crm/software)

## Related Categories

- [Banking CRM Software](https://www.softwareadvice.co.nz/directory/336/banking-crm/software)
- [Insurance CRM Software](https://www.softwareadvice.co.nz/directory/342/insurance-crm/software)
- [CRM Software for Pharmaceutical ](https://www.softwareadvice.co.nz/directory/343/pharmaceutical-crm/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [Social CRM Tools](https://www.softwareadvice.co.nz/directory/403/social-crm/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews)
5. [Insightly](https://www.softwareadvice.co.nz/software/2667/insightly) — 4.0/5 (654 reviews)

## Reviews

### "Features of CRMnext" — 4.0/5

> **Aman Preet** | *13 August 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The most we as a team liked was the workflow management feature of the CRMnext where we were able to deal with multiple resources in the most effective ways and efficiently as well. Along with that we can say same for documents storage feature.
> 
> **Cons**: Sometimes using this software we used to feel lots of complexity in traversing through different screens and also some functionalities are difficult to understand for newbie so training then is another responsibility.
> 
> Overall experience with CRMnext is pretty well and all in all one can go for the same as it have more than everything one needs to have as a CRM tool.

-----

### "Fantastic to use" — 5.0/5

> **Ajay** | *17 June 2016* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Automatic upgrade and easy to integrate features
> 
> **Cons**: N/A
> 
> A very good CRM software with updated concepts and user friendly UI.
It has been deployed for some of the largest banking names of the world.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5768/crmnext)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/crmnext-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/5768/crmnext> |
| en-GB | <https://www.softwareadvice.co.uk/software/5768/crmnext> |
| en-IE | <https://www.softwareadvice.ie/software/5768/crmnext> |
| en-NZ | <https://www.softwareadvice.co.nz/software/5768/crmnext> |

-----

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