---
description: Review of Sprinklr Social Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sprinklr Social | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/1666/social-media/software) > [Sprinklr Social](/software/566967/Sprinklr-Social)

# Sprinklr Social

Canonical: https://www.softwareadvice.co.nz/software/566967/Sprinklr-Social

> Sprinklr Social is an AI-powered platform designed for managing social media activities across multiple channels, brands, and markets. It is built to support large organizations with complex operational needs, including those in industries such as consumer goods, financial services, retail, technology, telecommunications, and travel. The platform helps marketing teams, customer service departments, and customer experience professionals coordinate social media efforts at scale while maintaining brand consistency and adhering to regulatory requirements.

The platform enables centralized management of publishing, engagement, social listening, advertising, and customer service across numerous social and messaging channels. Its AI capabilities, trained on extensive data, support features such as content optimization, sentiment analysis, automated engagement, and multilingual governance. Enterprise-grade tools include access controls, automated approval workflows, and audit trails. Additional features include real-time social listening, competitive benchmarking, visual insights, and a conversational AI interface called Sprinklr Copilot, which provides insights and recommendations through natural language interactions. Customizable workflows can be adapted by brand, region, or business unit to accommodate complex organizational structures.

The platform includes unified dashboards that connect social media activities to broader business metrics and campaign performance. It supports multilingual content management, coordination of global teams across time zones, and centralized oversight while allowing regional teams to operate independently.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sprinklr
- **Founded**: 2007

## Commercial Context

- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, German, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan and 136 more

## Features

- AI Content Generation
- Activity Dashboard
- Agentic Task Execution
- Alerts/Notifications
- Brand Tracking
- CRM Integration
- Content Calendar
- Content Creation
- Content Management
- Customer Engagement
- Dashboard
- Data Security
- Employee Database
- Engagement Tracking
- Feedback Collection
- Hashtag Capabilites
- Interaction Tracking
- Knowledge Base Management
- Post Scheduling
- Proactive Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Management Tools](https://www.softwareadvice.co.nz/directory/1666/social-media/software)

## Related Categories

- [Social Media Management Tools](https://www.softwareadvice.co.nz/directory/1666/social-media/software)
- [Social Media Analytics Tools](https://www.softwareadvice.co.nz/directory/3525/social-media-analytics-tools/software)
- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)
- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/566967/Sprinklr-Social)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/566967-Sprinklr-Social/> |
| en-AU | <https://www.softwareadvice.com.au/software/566967/Sprinklr-Social> |
| en-GB | <https://www.softwareadvice.co.uk/software/566967/Sprinklr-Social> |
| en-IE | <https://www.softwareadvice.ie/software/566967/Sprinklr-Social> |
| en-NZ | <https://www.softwareadvice.co.nz/software/566967/Sprinklr-Social> |

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