---
description: Review of Chatflo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chatflo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Chatflo](/software/566199/Chatflo)

# Chatflo

Canonical: https://www.softwareadvice.co.nz/software/566199/Chatflo

> ChatFlo is an AI-powered chat agent designed to manage customer support conversations across websites and Shopify stores. It is used by businesses in industries such as financial services, healthcare, telecommunications, media, travel and hospitality, retail, technology, fashion, beauty, wellness, electronics, home goods, and food and beverage.

The platform consolidates customer interactions from channels such as WhatsApp, Instagram, live chat, email, and Shopify into a single workspace. Both AI and human agents can respond to messages within this unified inbox. The AI agent is trained using a business's existing knowledge base, help documentation, FAQs, product details, and past conversations to provide responses aligned with the company’s brand voice.

ChatFlo includes no-code automation workflows for tasks such as routing, replies, and follow-ups. It also features a self-service help center that syncs with the inbox. The system supports multiple languages and provides fast response times. Specialized Shopify functionality allows handling of order tracking, shipping, and returns inquiries.

The platform requires minimal setup, with deployment achieved through a single line of code. It does not require technical or coding expertise. ChatFlo complies with GDPR regulations and uses encryption to protect customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Chatflo

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, German, Hindi, Italian, Japanese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI Text Generation
- API
- Agentic Task Execution
- Autonomous Task Execution
- CRM
- CRM Integration
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Conversational AI
- Dashboard
- Generative AI
- Human-in-the-loop (HITL)
- Knowledge Base
- Knowledge Base Management
- Multilingual Support
- Natural Language Processing
- Real-time Consumer-facing Chat
- Reporting/Analytics

## Integrations (5 total)

- Facebook Apps and Tabs
- Instagram
- Salesforce B2B Commerce
- TikTok
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/566199/Chatflo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/566199-Chatflo/> |
| en-AU | <https://www.softwareadvice.com.au/software/566199/Chatflo> |
| en-GB | <https://www.softwareadvice.co.uk/software/566199/Chatflo> |
| en-IE | <https://www.softwareadvice.ie/software/566199/Chatflo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/566199/Chatflo> |

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