---
description: Review of Jitsu Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Jitsu | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Data Platforms (CDP)](/directory/4718/customer-data-platform/software) > [Jitsu](/software/565710/Jitsu)

# Jitsu

Canonical: https://www.softwareadvice.co.nz/software/565710/Jitsu

> Jitsu is an open-source event pipeline and customer data platform, released under the MIT licence. It captures events from websites, mobile apps, backend services and server-side systems, applies transformations in flight, and delivers them to a data warehouse and to downstream tools.

How billing works

Jitsu meters active events, meaning events successfully delivered to at least one destination. Captured volume is unlimited and free on every tier. If you filter an event out with a Jitsu Function, or route it to no destination, it is never billed. Seats are not charged and destinations are not charged, so adding an analyst or a fifth warehouse table does not change the invoice. This matters when event volume is generated by a system running continuously rather than by people clicking, because per-user pricing charges against a headcount that has no relationship to the actual load.

Core capabilities

Real-time event streaming from browser, mobile and server sources. User identity stitching to resolve anonymous and identified activity to a single profile. Jitsu Functions, which are JavaScript running inline on the stream, for filtering, enrichment, reshaping and multiplexing a single event into several. Custom domains so first-party collection runs on your own hostname rather than a third-party one, which keeps events flowing where ad blockers would otherwise drop them. An events debugger for inspecting live payloads. A Configuration API for managing the pipeline as code.

A managed ClickHouse instance is included from the free tier upward, so events are queryable without standing up separate storage first.

Integrations and migration

Jitsu ships a catalogue of source connectors and destinations covering warehouses, analytics tools, advertising platforms and messaging systems. Segment API compatibility means existing Segment SDK calls can be pointed at Jitsu without rewriting instrumentation, which makes a migration a configuration change rather than a re-implementation. Connector syncs run daily on the free tier, hourly on Business and down to one-minute intervals on Enterprise.

Jitsu publishes an MCP server on the official Model Context Protocol registry, so AI assistants and agents can query the pipeline directly.

Deployment

Three options. Jitsu Cloud is the managed multi-tenant service. Jitsu Private Cloud is a dedicated single-tenant deployment on a GCP or AWS sub-account, managed by Jitsu, with no shared servers. On-premise runs on your own infrastructure, any cloud provider or your own hardware. All three are available on every paid tier rather than being gated behind Enterprise.

Because the licence is MIT and OSI-approved, there is no restriction on running Jitsu as a hosted or managed service for third parties. Agencies and platform vendors can offer it to their own clients without a commercial licence.

Security and compliance

Data is encrypted at rest and in transit. Jitsu is SOC 2 compliant, with continuous monitoring through Vanta, and the current report is available on request. Jitsu participates in the EU-US Data Privacy Framework for GDPR-compliant transfers, and a DPA with standard contractual clauses is available.

What Jitsu does not do

Schema enforcement is not built in. Validation is written as a Jitsu Function, which can route non-conforming events to a separate destination rather than into your production tables. HIPAA is not offered.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jitsu Labs

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Jitsu bills on active events, not on tracked users or seats. An active event is one successfully delivered to at least one destination. Events you capture but filter out with a Jitsu Function, or send to no destination at all, are never billed, so captured volume is unlimited and free on every tier. This matters most when event volume is driven by a system running continuously rather than by people clicking, because per-user pricing charges for a headcount that has no relationship to the load.

The free tier includes 200,000 active events per month. Business is $99 per month for 2 million active events, then $40 for each additional million. Connector syncs are metered separately: five monthly active syncs are included on Business, then $20 for each additional monthly active sync. Enterprise volumes and sync intervals down to one minute are quoted on request.

Seats are not charged. Destinations are not charged. Managed ClickHouse is included from the free tier upward.

Jitsu is also available under the MIT licence for self-hosting on any cloud provider or on your own servers, free permanently and with no usage limits. The MIT licence places no restriction on offering Jitsu to third parties as a hosted or managed service.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, United States, Uruguay, Venezuela

## Features

- API
- Activity Tracking
- Behaviour Tracking
- Customer Activity Tracking
- Customer Profiles
- Customer Segmentation
- Data Enrichment
- Data Integration
- Event Triggered Actions
- GDPR Compliance
- Multiple Data Sources
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Third-Party Integrations

## Integrations (12 total)

- Amplitude
- Braze
- Hotjar
- HubSpot CRM
- Intercom
- LogRocket
- Mixpanel
- MongoDB
- Salesforce Sales Cloud
- Segment
- SendGrid
- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Data Platforms (CDP)](https://www.softwareadvice.co.nz/directory/4718/customer-data-platform/software)

## Reviews

### "The pipeline lives in our repo instead of a vendor's UI" — 4.0/5

> **Mark** | *31 August 2026* | Events Services | Recommendation rating: 9.0/10
> 
> **Pros**: Two things. Transformation functions are JavaScript we keep in version control and deploy like anything else, so filtering logic gets reviewed in a pull request instead of being clicked into a settings page nobody remembers touching. The second is that we drop bot and crawler traffic in the pipeline, so it never reaches our warehouse and never enters our reporting. Previously that traffic landed first and we cleaned it up in dbt afterwards, which meant every dashboard carried a filter somebody could forget to apply.
> 
> **Cons**: Crossing the free tier is a hard stop rather than an overage. When we went past the included volume, delivery stopped instead of degrading or simply billing us for the excess, so a traffic spike became an incident rather than an invoice. We are on a paid plan now and it does not affect us, but anyone running close to a tier boundary should know that is the behaviour.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/565710/Jitsu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/565710-Jitsu/> |
| en-AU | <https://www.softwareadvice.com.au/software/565710/Jitsu> |
| en-GB | <https://www.softwareadvice.co.uk/software/565710/Jitsu> |
| en-IE | <https://www.softwareadvice.ie/software/565710/Jitsu> |
| en-NZ | <https://www.softwareadvice.co.nz/software/565710/Jitsu> |

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