---
description: Review of CareOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CareOS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [CareOS](/software/565520/CareOS)

# CareOS

Canonical: https://www.softwareadvice.co.nz/software/565520/CareOS

> CareOS is a care management platform built for UK providers who have outgrown the system they started on.

Who it's for
It suits registered managers and owners running home care, supported living, care homes, children's homes or a care staffing agency, particularly those running more than one service type and tired of paying for a separate product per service. Organisations of any size use it, and because there are no per-user or per-carer charges, a growing team does not mean a growing bill.

What makes it different
Most care systems sell a core product and then charge extra for eMAR, finance, reporting, portals and onboarding. CareOS includes all of it in one subscription: recruitment and applicant tracking, workforce compliance and HR, AI-powered rostering, care plans and daily logs, medication management with a full eMAR chart, family and inspector portals, invoicing, payroll and reporting. There is nothing to unlock later and no paid add-ons.

The scheduling is where most providers notice the difference. Rather than hand-building a rota each week, SmartRota matches carers on continuity, skills, preferences and travel time, and shows the reasoning behind each suggestion so the scheduler stays in control. It handles recurring visit patterns, conflict detection and sick-cover suggestions across both home visits and rostered shifts.

Inspection readiness
Compliance is assembled continuously rather than in a panic before a visit. A live training and compliance matrix shows each staff member's status, with automated alerts on DBS, visas, training and document expiry. Every record carries an audit log. When inspectors arrive, a secure, time-limited portal gives them read-only access to care plans, daily logs, medication records and compliance evidence, so the team is not printing folders the night before.

Switching systems
Migration is the reason most providers stay stuck, so CareOS handles it for you at no extra cost. Send exports from the current system, or let the guided importers pull the data directly using adapters built for common UK systems, plus spreadsheet and document imports with AI extraction. Clients, care plans, assessments, schedules, medication records and staff are mapped and checked with you record by record. The existing system stays untouched while everything is verified, and most providers are live within days.

Pricing and support
Pricing is tailored to the size and shape of the service and agreed up front, with no setup fees, no onboarding costs and unlimited staff accounts. Support is UK-based, the platform is UK-hosted and GDPR compliant, and a free trial is available so a team can try it on real workflows before committing.

To see it against your own rotas and care plans, book a demo at careos.uk.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: 20x
- **Founded**: 2020

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: CareOS is priced at £10 per service user per month. Pricing is based on the number of people you support, not the number of staff who log in, so staff accounts are unlimited and adding carers, schedulers or managers does not increase the cost.

Every feature is included at that price. There are no tiers, no feature gates and no paid add-ons. AI-assisted rota and visit scheduling, electronic care planning, eMAR medication management with PRN and controlled drug workflows, workforce compliance and training records, recruitment and onboarding, invoicing, payroll, travel and mileage, the family portal, the inspector portal for CQC and Ofsted evidence, and the carer mobile app for iOS and Android all come as standard.

There are no setup or onboarding fees, and migration from an existing system is carried out by the CareOS team at no extra cost. Each provider is given a dedicated database.

A free trial is available. Flat-fee and per-recruitment-staff pricing models are also offered for larger or specialist operations - contact CareOS for a tailored quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- AI Copilot
- Activity Dashboard
- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Customisable Forms
- Customisable Reports
- Document Management
- EMR/EHR
- Electronic Signature

## Integrations (2 total)

- QuickBooks Online
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Home Care Software](https://www.softwareadvice.co.nz/directory/4779/home-care-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/565520/CareOS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/565520-CareOS/> |
| en-AU | <https://www.softwareadvice.com.au/software/565520/CareOS> |
| en-GB | <https://www.softwareadvice.co.uk/software/565520/CareOS> |
| en-IE | <https://www.softwareadvice.ie/software/565520/CareOS> |
| en-NZ | <https://www.softwareadvice.co.nz/software/565520/CareOS> |

-----

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