--- description: Review of CareDesk App Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CareDesk App | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [CareDesk App](/software/564563/CareDesk-App) # CareDesk App Canonical: https://www.softwareadvice.co.nz/software/564563/CareDesk-App > CareDesk is a comprehensive, enterprise-grade domiciliary and live-in care management system engineered to redefine digital operations in the UK care sector. For too long, care providers have been forced to choose between crippling software subscription costs or drowning in outdated paperwork. CareDesk was built from twelve years of hands-on, frontline care experience and high-level cybersecurity expertise to disrupt this broken pricing model. Our mission is to make premium, highly secure care technology accessible to every agency at a fraction of the usual cost, ensuring that all providers have the tools they need to succeed and deliver safe, reliable care. The Care Quality Commission highlights that a good digital records system helps providers capture information more easily at the point of care, respond more quickly to people’s needs, and minimise risks to safety. Digital records can also release over 20 minutes per care worker per shift, freeing up time by generating reports and demonstrating compliance faster. CareDesk accelerates these benefits through an unparalleled suite of interconnected tools designed specifically for the complexities of domiciliary and live-in care. Unbreakable Operational Continuity Because we understand the reality of frontline care, we know that software must be dependable under extreme pressure. CareDesk features a highly resilient, offline-first architecture. Carers equipped with our lightweight Progressive Web App (PWA) can seamlessly view DST-aware rosters, complete visit workflows, and capture photo evidence even during power cuts or network dropouts in rural client homes. Data is stored in securely encrypted local queues and automatically synchronizes the moment connectivity is restored. Intelligent Rostering \& eMAR Coordinators can manage intricate workforce logistics without the usual frustration through drag-and-drop scheduling, copy/paste functionality, and dedicated live-in section support. On the clinical side, our comprehensive 31-day electronic medication administration record (eMAR) integrates directly with medicine databases, providing faultless audit trails and complete compliance oversight. Cutting-Edge AI Integration CareDesk leverages advanced artificial intelligence to eliminate administrative bottlenecks. Our consent-first AI Voice Scribe allows staff to dictate care notes, safeguarding alerts, and assessments effortlessly. The AI instantly transforms this speech into structured, CQC-ready documentation. For onboarding, our AI PDF Import securely reads legacy care plans and instantly drafts every section into the system for managerial review, saving hours of manual data entry while maintaining a flawless audit trail. CQC-Ready Governance \& Security When it comes to compliance, CareDesk makes you audit-ready at all times. We provide rigorous daily logs for fluid, nutrition, bowel, and urine monitoring that automatically capture the real-time evidence inspectors expect. Every offline-synced visit log and AI-structured care note maps directly to CQC Quality Statements, proving your service is Safe, Effective, and Well-led. Built on enterprise-grade field-level encryption and a Tenant Key Encryption Key (KEK) envelope model, your sensitive data is completely isolated and protected. We don’t just provide software; we provide absolute peace of mind without the extortionate price tag. CareDesk bridges the gap between the office and the field, fostering a culture of transparency, improving workforce compliance, and ultimately elevating the UK's standard of care. > > Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**. ----- ## About the vendor - **Company**: CareDesk App ## Commercial Context - **Starting Price**: £79.00 - **Pricing model**: Per User - **Pricing Details**: CareDesk is priced per organisation with unlimited office users. Every plan includes exactly the same full platform — the only differences are how many active care workers you can manage and how much Document Drive storage you get. Starter — £79/month: up to 25 active carers, 5 GB Document Drive storage. Professional — £169/month: up to 55 active carers, 25 GB Document Drive storage. Enterprise — £299/month: unlimited active carers, 100 GB Document Drive storage. Included in every plan: rostering and coordinator roster with recurring visits, electronic care plans, assessments and risk assessments, eMAR with PRN and patch records, training matrix and compliance packs, payroll with HMRC tax calculations, invoicing, the full reporting suite, the CQC inspection simulator and evidence packs, the offline-capable carer mobile app with GPS and biometric check-in, the CareSupervisor supervision app, AI Voice Scribe and AI care plan PDF import (fair-use daily allowance), unlimited office users, free updates and UK-based support. No hidden costs: no setup fees, no per-seat office charges, no add-on licences. Billing and guarantee: billed monthly in advance by card via Stripe. There is no free trial — instead every new subscription is covered by a 30-day money-back guarantee. Cancel any time and keep access until the end of the paid period. Built exclusively for UK domiciliary and live-in care providers — aligned with CQC's Single Assessment Framework, UK GDPR and the Data Protection Act 2018, ICO registered and NHS DSPT aligned, with all data hosted in London. Need more than 55 carers, multiple branches or a custom migration? Contact us and we'll tailor a plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Audience Targeting - Automated Scheduling - Calendar Management - Campaign Management - Charting - Chat/Messaging - Client Management - Client Portal - Communication Management - Contact Database - Contact Management - Customisable Reports - Customizable Fields - Document Management - Document Storage - Email Management ## Integrations (1 total) - CareSupervisor ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/564563/CareDesk-App) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data