--- description: Review of WellnessLiving Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WellnessLiving | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/3851/spa/software) > [WellnessLiving](/software/56362/wellnessliving) # WellnessLiving Canonical: https://www.softwareadvice.co.nz/software/56362/wellnessliving Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/56362/wellnessliving?page=2) > WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of the class time. It provides an online store, which enables users to list custom courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise. WellnessLiving offers campaign management capabilities, which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention. It also offers a mobile application for Android and iOS devices. WellnessLiving offers services on a monthly subscription basis that includes support via email, phone and through online demo videos and knowledge base. > > Verdict: Rated **4.4/5** by 611 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 611 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: WellnessLiving Systems - **Location**: Richmond Hill, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, South Africa, United Kingdom, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Appointment Scheduling - Assessment Management - Attendance Management - Attendance Tracking - Automated Responses - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Belt Ranking Classification ## Integrations (12 total) - Brivo Access - ClassPass - Constant Contact - Google Calendar - Google Maps - LenzVU - Mailchimp - Meta for Business - QuickBooks Online - WordPress - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) ## Related Categories - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Tattoo Studio Software](https://www.softwareadvice.co.nz/directory/4385/tattoo-studio/software) - [Coaching Software](https://www.softwareadvice.co.nz/directory/4251/coaching/software) - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) - [Swim School Software](https://www.softwareadvice.co.nz/directory/4693/swim-school/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17615 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews) 3. [Acuity Scheduling](https://www.softwareadvice.co.nz/software/116391/acuity-scheduling) — 4.8/5 (5748 reviews) 4. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3642 reviews) 5. [Mindbody](https://www.softwareadvice.co.nz/software/188104/mindbody) — 4.0/5 (2993 reviews) ## Reviews ### "Wellness Living is the best\!" — 5.0/5 > **Gareth** | *5 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love their incredible customer service \& multiple software functions that allow me to run my yoga \& fitness studio. > > **Cons**: nothing. Even when there is a issue or not a function that we need, that are always on it. The correct issue, offer incredible support and build new functions around what businesses need. > > Amazing\! Couldn't ask for a better software partner\! The software has all the needed functions and more. ----- ### "\[sensitive content hidden\] the Customer Success Manager is great" — 4.0/5 > **Phil** | *26 May 2026* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about WellnessLiving is the level of personalized support I received from my Customer Success Manager, \[sensitive content hidden\]. He genuinely listened to my concerns and worked hard with the merchant team behind the scenes to make things right. On top of that, consolidated billing was activated on my account as requested, which has simplified my monthly accounting significantly. It's rare to find a platform where the support team actually advocates for you rather than just giving generic answers. > > **Cons**: What I liked least about WellnessLiving was not appreciating the hidden fees that were added on over time, especially the annual fees. Also, new add-ons should not be added on and expect us to take them off when we never asked for them to begin with. > > Overall, my experience has been a mix. On the positive side, my Customer Success Manager, \[sensitive content hidden\], was personally helpful and genuinely advocated for me when it came to resolving billing and consolidated billing issues. I appreciated that level of support. However, I've been frustrated by hidden fees that were added over time, especially annual fees that weren't clearly disclosed upfront. I also don't appreciate that new add-ons get added to my account automatically, expecting me to opt out of something I never asked for in the first place. That part of the experience has left a bad taste. So while the support team can be great, the company's approach to fees and automatic add-ons needs improvement. ----- ### "I am glad I made the switch\!" — 5.0/5 > **Laura** | *4 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like the weekly training virtual sessions so I can use the software to its full potential. I like being able to have multiple schedule widgets, and I appreciate the patience from the staff. > > **Cons**: There is not much to dislike; however, I do wish the User Apps had fewer glitches. That has been recurrent but not terrible. > > I am definitely satisfied with the overall functioning. I think it is user-friendly, and when I have questions, the A. I bot always offers me the right answer. ----- ### "They don't let you cancel - do NOT recommend" — 1.0/5 > **Katie** | *21 April 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing functionality and complexity. > > **Cons**: Once I decided to leave WellnessLiving, the cancellation process was a complete nightmare. There is no information about how to cancel listed anywhere. I had to get on a call and ask what the process was. I had to ask the rep multiple times because they kept dodging the question and trying to sell me on staying. I finally found out that you need to give written notice at least 30 days prior to your contract expiration or you will automatically renew. I did that and the email was completely ignored. I sent the notice on February 26th and it is now April 21st and they still have not processed the cancellation. I've tried emailing and calling the support number and I get NO response. I'm starting to think the customer success/support team doesn't actually exist. They have kept charging me so now I will need to file fraud claims with my bank to get the money back and stop any future charges from this company. > > This is not a company that operates in integrity, and therefore I would not recommend it to anyone. They are stealing money from me after I've tried to cancel. ----- ### "Recommend WellnessLiving for class bookings" — 4.0/5 > **Destinee** | *19 March 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: WellnessLiving makes scheduling classes and events very simple. Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account. It also has text messaging so we can mass send texts or individual to each client. > > **Cons**: There do seem to be frequent bugs and issues that are hard to get resolved. Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions. It's usually a user that replies and suggests things that we've tried but customer service is very minimal. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/56362/wellnessliving?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/56362/wellnessliving) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data