---
description: Review of Lexidesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Lexidesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Lexidesk](/software/563142/Lexidesk)

# Lexidesk

Canonical: https://www.softwareadvice.co.nz/software/563142/Lexidesk

> Lexidesk is an AI-powered client intake platform designed specifically for consumer law firms, including family law, immigration, criminal defense, personal injury, estate planning, and employment practices. Available 24/7 by phone and website chat, it engages prospective clients in natural conversations, gathers relevant case information, evaluates enquiries using each firm’s qualification rules, schedules consultations, and sends organized intake summaries directly to the firm’s CRM.

The platform helps solve one of the most common intake challenges: valuable enquiries going unanswered after business hours or when staff are unavailable. Lexidesk can identify returning callers, escalate urgent matters to an attorney together with the necessary context, and automatically reconnect with prospects who have not yet scheduled a consultation.

Law firms using Lexidesk have reported measurable improvements. King Law Offices increased qualified leads by 33.9% without increasing advertising spend and achieved a 100% call-answer rate. Modern Law reduced abandoned calls from 23% to approximately 1% while improving its lead-to-appointment conversion rate from 31% to 49%. In the UK, IMD Solicitors recorded a 109% increase in qualified enquiries over six months.

Lexidesk integrates with popular legal and business platforms, including Clio, Lawmatics, HubSpot, HighLevel, Calendly, and Acuity Scheduling. It supports more than 25 languages, helping firms serve a broader range of clients.

Every implementation includes hands-on onboarding. The Lexidesk team configures qualification criteria and conversation flows, tests the system before launch, and continues optimizing its performance based on the firm’s intake needs.

Lexidesk is best suited to high-volume, consumer-focused law firms seeking to capture more enquiries, respond faster, reduce missed calls, automate appointment booking, and maintain accurate client intake data. It goes beyond traditional answering services by actively qualifying and converting prospective clients rather than simply taking messages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Lexidesk

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, Spain, United Kingdom, United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management
- Workflow Automation

## Integrations (4 total)

- Calendly
- Clio
- HubSpot CRM
- Lawmatics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/563142/Lexidesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/563142-Lexidesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/563142/Lexidesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/563142/Lexidesk> |
| en-IE | <https://www.softwareadvice.ie/software/563142/Lexidesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/563142/Lexidesk> |

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