---
description: Review of Genaya Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Genaya | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [Genaya](/software/562496/Genaya)

# Genaya

Canonical: https://www.softwareadvice.co.nz/software/562496/Genaya

> Genaya is built for service business owners who are tired of running their company across five or six disconnected tools. Instead of one app for scheduling, another for phone calls, another for invoicing, and a spreadsheet for payroll, Genaya puts the entire operation in one place.

Teams use Genaya to book and dispatch appointments, manage clients and leads, and send estimates and invoices that customers can pay online. The built-in business phone system handles calls, text messages, call routing, and even an AI receptionist, so every customer conversation lives next to the customer record it belongs to. Payments arrive through Genaya's integrated payment processing, payroll and commissions run from the same timesheets your team already clocks into, and analytics show owners exactly where revenue comes from.

The ideal Genaya user is a small or mid-size service business, from a two-person field crew to a multi-location operation with dispatchers, technicians, and office staff. Healthcare clinics, finance firms, and agencies use the same platform with their own vocabulary, because Genaya adapts its labels to your industry instead of forcing field-service terms on everyone.

Setup takes minutes, not weeks: import your existing clients and jobs from your current software, connect or port your business phone number, and invite your team with role-based permissions. Support includes a searchable help center, in-app chat, and real humans who answer, plus a client portal your customers will actually enjoy using.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Genaya

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Genaya is priced per organization with three monthly plans: Individual at $79/month, Pro at $199/month, and Business at $399/month. Every plan includes the core platform: scheduling, client management, estimates and invoices, online payments, the built-in business phone, and analytics. Higher plans add payroll, the client portal, call recording with AI notes, custom roles, the commission engine, and API access, along with more included seats and usage. Calling, texting, and AI usage beyond the included amounts is billed transparently from a prepaid usage wallet, so there are no surprise overage invoices. Optional add-ons include the AI Receptionist and extra seats, companies, and phone numbers. Full details at genaya.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Management
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management

## Integrations (16 total)

- CallRail
- Facebook Apps and Tabs
- Facebook Business Suite
- Housecall Pro
- Instagram
- Jobber
- Pipedrive
- QuickBooks Online
- ServiceTitan
- Slack
- Square Appointments
- Square Banking
- Stripe
- Workiz
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software)

## Related Categories

- [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/562496/Genaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/562496-Genaya/> |
| en-AU | <https://www.softwareadvice.com.au/software/562496/Genaya> |
| en-GB | <https://www.softwareadvice.co.uk/software/562496/Genaya> |
| en-IE | <https://www.softwareadvice.ie/software/562496/Genaya> |
| en-NZ | <https://www.softwareadvice.co.nz/software/562496/Genaya> |

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