---
description: Review of ChatOtter AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatOtter AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [ChatOtter AI](/software/560601/ChatOtter-AI)

# ChatOtter AI

Canonical: https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI

> ChatOtter AI is an artificial intelligence platform designed to manage customer inquiries across multiple messaging channels. It is intended for small and medium-sized businesses that need to engage with customers outside standard business hours. The platform is suitable for industries such as retail, wholesale, real estate, and agencies that use messaging applications to communicate with customers and prospects.&#10;&#10;The platform uses a single AI agent to operate on messaging channels such as WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets. It generates responses based on business-provided content, including websites, documentation, and price lists. Each response includes source citations to ensure accuracy. The system can qualify leads through conversations and escalate interactions to human representatives when needed.&#10;&#10;The platform is built on AWS infrastructure and uses TLS 1.3 encryption for data in transit and AES-256 encryption for stored data. It complies with GDPR and CCPA regulations and includes data deletion controls and uptime monitoring. White-label options are available for agencies managing multiple client deployments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: ChatOtter AI

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Vietnamese
- **Available Countries**: Indonesia, Israel, Malaysia, Philippines, Singapore, Thailand, United States, Vietnam

## Features

- AI/Machine Learning
- API
- Agentic Task Execution
- Analytics
- Autonomous Task Execution
- CRM Integration
- Contact Database
- Control
- Conversational AI
- Dashboard
- Data
- Features
- Human-in-the-loop (HITL)
- Integrations
- Knowledge Base Management
- Lead Qualification
- Mobile
- Monitoring
- Natural Language Processing
- Performance

## Integrations (11 total)

- Calendly
- Claude
- HubSpot CRM
- Instagram
- Messenger
- Shopify
- Stripe
- Telegram
- WhatsApp
- WhatsApp Business API
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)
- [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/560601-ChatOtter-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/560601/ChatOtter-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/560601/ChatOtter-AI> |
| en-IE | <https://www.softwareadvice.ie/software/560601/ChatOtter-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"ChatOtter AI","description":"ChatOtter AI is an artificial intelligence platform designed to manage customer inquiries across multiple messaging channels. It is intended for small and medium-sized businesses that need to engage with customers outside standard business hours. The platform is suitable for industries such as retail, wholesale, real estate, and agencies that use messaging applications to communicate with customers and prospects.\n\nThe platform uses a single AI agent to operate on messaging channels such as WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets. It generates responses based on business-provided content, including websites, documentation, and price lists. Each response includes source citations to ensure accuracy. The system can qualify leads through conversations and escalate interactions to human representatives when needed.\n\nThe platform is built on AWS infrastructure and uses TLS 1.3 encryption for data in transit and AES-256 encryption for stored data. It complies with GDPR and CCPA regulations and includes data deletion controls and uptime monitoring. White-label options are available for agencies managing multiple client deployments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be54c79f-4807-44d5-b06f-4896d05e4d35.png","url":"https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI","@id":"https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/software/560601/ChatOtter-AI#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/5207/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"ChatOtter AI","position":3,"item":"/software/560601/ChatOtter-AI","@type":"ListItem"}]}]}
</script>
