---
description: Review of Viirtue Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viirtue | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Viirtue](/software/560418/Viirtue)

# Viirtue

Canonical: https://www.softwareadvice.co.nz/software/560418/Viirtue

> Viirtue Platform is a white-label VoIP and UCaaS solution built for MSPs, ITSPs, VARs, and telecom resellers who want to sell branded communication services without operating their own infrastructure. Partners deliver hosted PBX, contact center, AI voice agents, AI insights, SIP trunking, Microsoft Teams calling, and cloud fax under their own logo and domain, backed by Viirtue's carrier-grade network and geodiverse data centers that reroute traffic during outages to keep service running.

The platform is fully multi-tenant. Partners provision new client accounts in minutes, manage numbers, users, queues, and call flows from a single admin portal, and maintain complete separation between tenants. Self-service number management covers local, toll-free, and vanity numbers, with automated porting and CNAM ordering. AI-powered voice agents handle inbound calls with natural-language routing, ticket creation, appointment scheduling, and caller authentication, while AI Insights transcribes and scores every call for sentiment and topic analysis. Intelligent call routing, IVR, hunt groups, and time-based rules give partners full control over how calls flow through each client's environment.

Viirtue offers four partner tiers to match how you sell: White Label Partner for resellers who private-label everything under their own brand, Channel Partner for resellers who lead with Viirtue-branded delivery, Channel Plus for partners who want a hybrid approach with added support, and Enterprise for operators deploying at scale across multiple locations or agencies. Every tier includes access to ViiBE, Viirtue's free billing engine, which handles quoting, usage rating, telecom tax automation across jurisdictions, and compliant invoicing so partners keep operational overhead low and margins clean.

End users get a fully branded softphone experience across web, desktop, and mobile with contacts, chat and SMS, voicemail, call parks, greetings, and customizable answering rules. Analytics dashboards track call volume, agent performance, queue metrics, and sentiment trends. Native integrations connect to Google Calendar, Outlook, ModMed EHR, VinSolutions, and popular PSAs and CRMs, with Model Context Protocol support to reach any additional platform through a single connector.

Security and compliance are built in with tenant-level data isolation, encryption in transit and at rest, role-based admin access, audit trails, and tooling that supports E911, Kari's Law, and RAY BAUM's Act obligations. Viirtue is Abyde-certified HIPAA compliant, which matters for partners serving healthcare, insurance, legal, and financial services clients.

Partners get more than a platform. Viirtue provides go-to-market templates, packaging guidance, sales enablement, and market research so resellers can launch new services without building marketing from scratch. US-based support is included at every tier, with dedicated partner success resources for Channel Plus and Enterprise partners.

Whether you're a solo MSP adding voice to an IT services stack, a regional telecom reseller looking to escape wholesale carrier margins, or an enterprise operator managing thousands of seats across multiple brands, Viirtue Platform gives you the infrastructure, tools, and go-to-market support to compete against the largest UCaaS providers without their overhead.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Viirtue

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Viirtue Platform delivers enterprise-grade cloud communications including Hosted PBX, Contact Center, AI Voice Agents, AI Insights, SIP trunking, and Microsoft Teams integration. Pricing is customized based on seat count, calling volume, and included features, with transparent per-minute options available. All plans include tenant-level security, E911 compliance, and access to Viirtue's US-based support team. Businesses can request a tailored quote through a Viirtue-certified partner or directly from Viirtue, with volume discounts available for multi-location deployments and enterprise contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Callback Scheduling

## Integrations (5 total)

- CRM Software App
- ConnectWise Automate
- HubSpot CRM
- QuickBooks Enterprise
- Salesforce Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)

## Related Categories

- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/560418/Viirtue)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/560418-Viirtue/> |
| en-AU | <https://www.softwareadvice.com.au/software/560418/Viirtue> |
| en-GB | <https://www.softwareadvice.co.uk/software/560418/Viirtue> |
| en-IE | <https://www.softwareadvice.ie/software/560418/Viirtue> |
| en-NZ | <https://www.softwareadvice.co.nz/software/560418/Viirtue> |

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