---
description: Review of Beside Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Beside | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [Beside](/software/559714/Beside)

# Beside

Canonical: https://www.softwareadvice.co.nz/software/559714/Beside

> Beside is an AI-powered business phone system designed to manage incoming calls and automate work tasks without human involvement. It is used by businesses in industries such as auto detailing, real estate, home services, retail, and hospitality to streamline customer communications.

The system includes an AI receptionist that operates continuously to answer calls, transcribe and summarize conversations, and perform follow-up tasks such as generating quotes, booking appointments, and sending SMS messages. It qualifies and scores leads, updates contact profiles with data from sources such as LinkedIn, and progresses prospects through pipeline stages based on conversation outcomes. The platform provides options for message approval before sending and can transfer calls to human specialists when requested. The AI agent adapts and improves its performance over time based on interactions.

The system is accessible on iOS, Android, and web platforms. It supports multiple languages, including English, Spanish, French, and Portuguese. Call data and contact updates are automatically logged into connected business systems. Businesses can use their existing phone numbers or set up new local or toll-free numbers through the platform.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interface

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- API
- Automated Attendant
- CRM
- Call Tracking
- Call Transfer
- Contact Management
- PBX
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)

## Reviews

### "GABSECURITYLLC EXCELLENT HELP" — 5.0/5

> **Gregory** | *22 July 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features it boast as well as the customer service patient and understanding they worked well with us
> 
> **Cons**: There was no cons for me it worked well for everything I needed and definitely is going with me going forward
> 
> Beside has been absolutely a godsend to my operation from the crack top-tier note it takes putting everyone on my team in positions to be successful. I can’t see enough good things about Beside honestly.

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### "Honest review of Beside" — 5.0/5

> **Enzo** | *22 July 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Beside always answer my line when i'm buy at work, answering the phone for me booking meetings in my calendar it's such a great tool
> 
> **Cons**: It's missing some features that go over the phone, like contacting my former customers, or helping me with my website
> 
> Overall I had a great experience with the product, I will strongly recommend any business owner to get Beside

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/559714/Beside)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/559714-Beside/> |
| en-AU | <https://www.softwareadvice.com.au/software/559714/Beside> |
| en-GB | <https://www.softwareadvice.co.uk/software/559714/Beside> |
| en-IE | <https://www.softwareadvice.ie/software/559714/Beside> |
| en-NZ | <https://www.softwareadvice.co.nz/software/559714/Beside> |

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